Job Title: Voice Applications Operations Engineer Location : Plano, Texas Job Type: Contract ... IVR, Genesys, Java, Telephony, SQL, UNIX, Windows, Oracle
Job Title: Voice Applications Operations Engineer Location : Plano, Texas Job Type: Contract ... IVR, Genesys, Java, Telephony, SQL, UNIX, Windows, Oracle
Senior VoIP Engineer Job Details * Serves as the subject matter expert and is responsible for all ... Practices telephony asset management, including maintenance of component inventory and related ...
Senior VoIP Engineer Job Details * Serves as the subject matter expert and is responsible for all ... Practices telephony asset management, including maintenance of component inventory and related ...
Immediate Opening - Application Developer (Mendix/Avaya) | Hybrid | C2C | 10+ Years Experience
Houston, TX · Hybrid
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
New
Immediate Opening - Application Developer (Mendix/Avaya) | Hybrid | C2C | 10+ Years Experience
Houston, TX · Hybrid
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
New
Immediate Opening - Application Developer (Mendix/Avaya) | Hybrid | C2C | 10+ Years Experience
Houston, TX · On-site
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
New
Immediate Opening - Application Developer (Mendix/Avaya) | Hybrid | C2C | 10+ Years Experience
Houston, TX · On-site
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
New
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
Quick apply
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
Senior Network Engineer
$93K - $128K/yr
Deploying, Engineering, Troubleshooting IP Telephony and Collaboration systems, to include Cisco Call Manager, Unity, Call Center applications (Network Design, Network Management, Troubleshooting)
Senior Network Engineer
$93K - $128K/yr
Deploying, Engineering, Troubleshooting IP Telephony and Collaboration systems, to include Cisco Call Manager, Unity, Call Center applications (Network Design, Network Management, Troubleshooting)
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
This is a mission-critical, hybrid engineering position where you will bridge the gap between low-code agility and the robust, real-time demands of legacy and modern telephony. In this role, you will ...
Knowledge of the financial services industry and contact center/telephony space is a plus ... programming and front end and API design patterns. Knowledge of the web application landscape ...
Knowledge of the financial services industry and contact center/telephony space is a plus ... programming and front end and API design patterns. Knowledge of the web application landscape ...
Voice Engineering Architect
Houston, TX · Hybrid
$92K - $166K/yr
This role is central to designing, evolving, and modernizing large-scale telephony platforms ... Relevant certifications (e.g., Microsoft Teams Voice Engineer, CCNP Collaboration, etc.). If you're ...
Voice Engineering Architect
Houston, TX · Hybrid
$92K - $166K/yr
This role is central to designing, evolving, and modernizing large-scale telephony platforms ... Relevant certifications (e.g., Microsoft Teams Voice Engineer, CCNP Collaboration, etc.). If you're ...
Senior Software Engineer/Developer
Westlake, TX · On-site
$117K - $155K/yr
... telephony products (Genesys Engage and Genesys Cloud CX). Or, alternatively, Master's degree in Computer Science, Engineering, Information Technology, Information Systems, Information Science, or a ...
Senior Software Engineer/Developer
Westlake, TX · On-site
$117K - $155K/yr
... telephony products (Genesys Engage and Genesys Cloud CX). Or, alternatively, Master's degree in Computer Science, Engineering, Information Technology, Information Systems, Information Science, or a ...
Voice Engineering Architect
Houston, TX · Hybrid
$92K - $166K/yr
This role is central to designing, evolving, and modernizing large-scale telephony platforms ... Engineer, CCNP Collaboration, etc.). If you're looking for comfort, keep scrolling. At Leidos, we ...
Voice Engineering Architect
Houston, TX · Hybrid
$92K - $166K/yr
This role is central to designing, evolving, and modernizing large-scale telephony platforms ... Engineer, CCNP Collaboration, etc.). If you're looking for comfort, keep scrolling. At Leidos, we ...
Senior Software Engineer/Developer
$117K - $155K/yr
... telephony products (Genesys Engage and Genesys Cloud CX). Or, alternatively, Master's degree in Computer Science, Engineering, Information Technology, Information Systems, Information Science, or a ...
Senior Software Engineer/Developer
$117K - $155K/yr
... telephony products (Genesys Engage and Genesys Cloud CX). Or, alternatively, Master's degree in Computer Science, Engineering, Information Technology, Information Systems, Information Science, or a ...
Contact Center Solution
Frisco, TX · On-site
Create and update policies and procedures Mentor other engineers and provide escalation support to the production support team. Work closely with business partners on telephony related projects and ...
Contact Center Solution
Frisco, TX · On-site
Create and update policies and procedures Mentor other engineers and provide escalation support to the production support team. Work closely with business partners on telephony related projects and ...
Voice Engineer Location: Frisco, TX or Cary, NC Duration: 1 Year CTH BGV will be done for the ... Telephony T1-PRIs/Gateways/MGCP/SCCP/SRST Cisco QoS for VoIP Expert knowledge of LAN/WAN ...
Voice Engineer Location: Frisco, TX or Cary, NC Duration: 1 Year CTH BGV will be done for the ... Telephony T1-PRIs/Gateways/MGCP/SCCP/SRST Cisco QoS for VoIP Expert knowledge of LAN/WAN ...
Genesys Cloud Engineer - REMOTE
Austin, TX · On-site +1
$54.25 - $72.75/hr
We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide ... Knowledge of IP Telephony: Genesys Cloud Edge, AudioCodes, Cisco Gateways, IP Telephones (Polycom ...
Genesys Cloud Engineer - REMOTE
Austin, TX · On-site +1
$54.25 - $72.75/hr
We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide ... Knowledge of IP Telephony: Genesys Cloud Edge, AudioCodes, Cisco Gateways, IP Telephones (Polycom ...
Build integrations for telephony, WebRTC, real-time audio processing, and external AI/speech ... Product-driven engineering mindset - you ship user-facing features and care about UX quality.
Build integrations for telephony, WebRTC, real-time audio processing, and external AI/speech ... Product-driven engineering mindset - you ship user-facing features and care about UX quality.
Build integrations for telephony, WebRTC, real-time audio processing, and external AI/speech ... Product-driven engineering mindset - you ship user-facing features and care about UX quality.
Build integrations for telephony, WebRTC, real-time audio processing, and external AI/speech ... Product-driven engineering mindset - you ship user-facing features and care about UX quality.
Build integrations for telephony, WebRTC, real-time audio processing, and external AI/speech ... Product-driven engineering mindset - you ship user-facing features and care about UX quality.
Build integrations for telephony, WebRTC, real-time audio processing, and external AI/speech ... Product-driven engineering mindset - you ship user-facing features and care about UX quality.
IVR & Telephony Testing (Cyara) Design and execute Cyara tests for IVR logic, routing, ANI flows ... Collaborate with developers, architects, and AWS Connect teams.
Quick apply
IVR & Telephony Testing (Cyara) Design and execute Cyara tests for IVR logic, routing, ANI flows ... Collaborate with developers, architects, and AWS Connect teams.
Build integrations for telephony, WebRTC, real-time audio processing, and external AI/speech ... Product-driven engineering mindset - you ship user-facing features and care about UX quality.
Build integrations for telephony, WebRTC, real-time audio processing, and external AI/speech ... Product-driven engineering mindset - you ship user-facing features and care about UX quality.
Telephony Engineer information
See Texas salary details
$19.6K - $30.1K
7% of jobs
$30.1K - $40.7K
0% of jobs
$40.7K - $51.2K
7% of jobs
$51.2K - $61.7K
8% of jobs
$69.7K is the 25th percentile. Wages below this are outliers.
$61.7K - $72.3K
3% of jobs
$72.3K - $82.8K
8% of jobs
$82.8K - $93.4K
15% of jobs
The median wage is $94.7K / yr.
$93.4K - $103.9K
4% of jobs
$113K is the 75th percentile. Wages above this are outliers.
$103.9K - $114.5K
25% of jobs
$114.5K - $125K
16% of jobs
$125K - $135.6K
5% of jobs
$19.6K
$91.5K
$135.6K
How much do telephony engineer jobs pay per year?
What is a Telephony Engineer job?
A Telephony Engineer is responsible for designing, implementing, and maintaining communication systems, such as VoIP, PBX, and cloud-based telephony solutions. They ensure reliable voice communication by troubleshooting network issues, configuring hardware and software, and optimizing call quality. Additionally, they integrate telephony solutions with other business systems and maintain security protocols. Their role is essential in supporting an organization's communication infrastructure.
What are the key skills and qualifications needed to thrive in the Telephony Engineer position, and why are they important?
A Telephony Engineer should possess a strong understanding of telecommunications systems, VoIP protocols, and network infrastructure, typically backed by a relevant degree or technical certifications such as Cisco CCNA or CompTIA Network+. Familiarity with PBX systems, call routing software, SIP, and diagnostic tools like Wireshark is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills help Telephony Engineers excel in troubleshooting and working with cross-functional teams. These skills ensure reliable communication solutions, quick issue resolution, and seamless integration of telephony systems within an organization.
What are the typical daily responsibilities of a Telephony Engineer?
Telephony Engineers are responsible for designing, configuring, and maintaining an organization’s telecommunication systems, such as PBX or VoIP platforms. On a typical day, you might troubleshoot call quality issues, update software or firmware on telecom devices, implement security protocols, and coordinate with IT teams to ensure seamless integration with network infrastructure. You’ll also frequently document configurations, provide user support, and participate in telephony system upgrades or migrations. Collaboration with vendors and internal teams is common to address issues and improve system performance, giving you exposure to a variety of technical and interpersonal challenges.
Job description
Location: Plano, Texas
Job Type: Contract
Duration: 2.11 Years
Job Description:
Overview:
- Looking for candidates with a background in IVR technology
- This is an Application Support / Production support role
The Voice Application Operations Engineers will be supporting:
- Contact Center Applications
- IVR (Interactive Voice Response)
- VXML (VoiceXML)
- Genesys Intelligent Call Routing and Orchestration.
- VOIP (Voice Over Internet Protocol) and SIP (Session Initiation Protocol)
- Speech recognition & Text to Speech
- Web & Cloud technologies
Skills:
- IVR, Genesys, Java, Telephony, SQL, UNIX, Windows, Oracle
About TriOptus
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Clarksburg, MD, US
Year founded
2019