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Telephony Engineer Jobs in Texas (NOW HIRING)

BusPatrol LLC

Lead Salesforce Developer

Austin, TX · On-site

$55 - $72.75/hr

Lead Salesforce Developer (US) Location Role based in Austin, TX The Opportunity The Lead ... Design and implement integrations between Salesforce and enterprise systems (ERP, ITSM, telephony ...

AppFolio

Sr. Machine Learning Engineer

Richardson, TX · On-site

$94K - $129K/yr

Telephony & cloud: Production experience with Twilio (or comparable telephony) and AWS. * Engineering: Expert Python, async programming, and WebSockets for real-time, bidirectional streaming. * ML ...

Diverse Lynx LLC

UCM Engineer

Houston, TX · Remote

Phone/Skype UCM engineers who have experience managing and troubleshooting Ribbon SBCs ... Ribbon Session Border Controllers ( SBC ) Basic understanding of Cisco IP telephony Network ...

AppFolio

Sr. Machine Learning Engineer

Richardson, TX · On-site

$94K - $129K/yr

Telephony & cloud: Production experience with Twilio (or comparable telephony) and AWS. * Engineering: Expert Python, async programming, and WebSockets for real-time, bidirectional streaming. * ML ...

WorkNovas LLC

DevOps Engineer 2 (Networking)

Plano, TX · On-site

$50.50 - $69.25/hr

... Engineer 2 (Networking) Plano, Texas, Hybrid Duration: 6 Months - CTH ESSENTIAL RESPONSIBILITIES ... Experience managing and maintaining Microsoft Teams Telephony infrastructure. * Scripting:

Infojini Inc

Network Engineer

Austin, TX · On-site

... telephony applications such as CVP, ICM, IP communicator, interactive voice response along with other call-center centric software packages Monitors the communications systems environment and takes ...

Diverse Lynx LLC

UCM Engineer

Houston, TX · On-site +1

UCM Engineer Location: Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype § UCM ... Ribbon Session Border Controllers ( SBC ) § Basic understanding of Cisco IP telephony Network ...

Linkt

Applied AI Engineer

Austin, TX · On-site

Applied AI Engineer Linkt · Austin, TX (hybrid) · Full-time About Linkt Linkt is an AI deployment ... Voice agent work: telephony, streaming, real‑time systems * Enterprise integration experience ...

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Telephony Engineer information

See Texas salary details

$19.6K

$91.5K

$135.6K

How much do telephony engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for telephony engineer in Texas is $91,467.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $115,100.00 per year, depending on experience, location, and employer.

What is a telephony engineer?

A Telephony Engineer is responsible for designing, implementing, and maintaining communication systems, such as VoIP, PBX, and cloud-based telephony solutions. They ensure reliable voice communication by troubleshooting network issues, configuring hardware and software, and optimizing call quality. Additionally, they integrate telephony solutions with other business systems and maintain security protocols. Their role is essential in supporting an organization's communication infrastructure.

What are the typical daily responsibilities of a telephony engineer?

Telephony Engineers are responsible for designing, configuring, and maintaining an organization’s telecommunication systems, such as PBX or VoIP platforms. On a typical day, you might troubleshoot call quality issues, update software or firmware on telecom devices, implement security protocols, and coordinate with IT teams to ensure seamless integration with network infrastructure. You’ll also frequently document configurations, provide user support, and participate in telephony system upgrades or migrations. Collaboration with vendors and internal teams is common to address issues and improve system performance, giving you exposure to a variety of technical and interpersonal challenges.

What are the key skills and qualifications needed to thrive in the telephony engineer position, and why are they important?

A Telephony Engineer should possess a strong understanding of telecommunications systems, VoIP protocols, and network infrastructure, typically backed by a relevant degree or technical certifications such as Cisco CCNA or CompTIA Network+. Familiarity with PBX systems, call routing software, SIP, and diagnostic tools like Wireshark is highly valuable. Excellent problem-solving abilities, attention to detail, and effective communication skills help Telephony Engineers excel in troubleshooting and working with cross-functional teams. These skills ensure reliable communication solutions, quick issue resolution, and seamless integration of telephony systems within an organization.

What does a telephony engineer do?

A telephony engineer designs, implements, and maintains voice communication systems, including traditional phone lines and VoIP networks. They troubleshoot network issues, configure hardware and software, and ensure reliable telecommunication services, often using tools like Cisco or Avaya systems and requiring knowledge of networking protocols. Certifications such as CCNA can be beneficial for this role.

What are popular job titles related to Telephony Engineer jobs in Texas?

For Telephony Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Telephony Engineer jobs in Texas look for?

The top searched job categories for Telephony Engineer jobs in Texas are:

What are popular job titles related to Telephony Engineer jobs in TX?

For Telephony Engineer jobs in TX, the most frequently searched job titles are:

Telephony Engineer jobs near you
Infographic showing various Telephony Engineer job openings in Texas as of August 2026, with employment types broken down into 90% Full Time, 4% Part Time, 5% Contract, and 1% Nights. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $91,467 per year, or $44 per hour.

Lead Salesforce Developer

Austin, TX • On-site

BusPatrol LLC
Software Development • 201 - 500 employees
Learn more about BusPatrol LLCexternal

$55 - $72.75/hr

Full-time

Re-posted 18 days ago

Job description

Lead Salesforce Developer (US)
Location
Role based in Austin, TX
The Opportunity
The Lead Salesforce Developer will serve as the technical expert responsible for building, customizing, and maintaining Salesforce solutions across all BusPatrol teams. This role emphasizes simplicity first, but requires the ability to deliver advanced, complex solutions that meet business needs. The developer will work closely with the Platform Owner and Embedded Admins to bring high-value use cases to life.
Responsibilities
Design & Development
  • Design and build scalable Salesforce solutions using Apex, Lightning Web Components (LWC), and Flow, applying a low-code-first approach where appropriate.
  • Develop and enhance solutions across Service Cloud, Field Service Lightning (FSL), Revenue Cloud, and core CRM, ensuring scalable and maintainable architecture.
  • Build and optimize contact center solutions, including omnichannel case management, CTI integrations, and agent productivity tools for high-volume environments.
  • Design and deliver Field Service capabilities, including work order management, scheduling optimization, dispatcher workflows, and mobile workforce enablement.
  • Develop custom Salesforce applications and data models with reusable components, strong performance design, and platform governance awareness.
  • Design and implement integrations between Salesforce and enterprise systems (ERP, ITSM, telephony, data platforms) using APIs, middleware, and event-driven architectures (Platform Events, CDC).
  • Ensure secure, scalable, and real-time data movement across systems while maintaining performance, reliability, and data consistency.
  • Contribute to AI-driven and agentic automation initiatives, leveraging Einstein, Agentforce, and LLM-based workflows with proper guardrails and human-in-the-loop design.
  • Partner with Embedded Admins and cross-functional teams to provide production support, troubleshooting, enhancements, and continuous platform improvements.
  • Collaborate on technical standards, documentation, CI/CD practices, and architectural decisions, ensuring scalable, maintainable, and well-governed Salesforce delivery.

Qualifications
  • 7+ years of Salesforce development experience
  • Strong expertise in Apex, LWC, Flow, APIs, and integrations
  • Hands-on experience with Service Cloud and Field Service Lightning (FSL)
  • Experience with contact center systems and omnichannel/CTI integrations
  • Proven ability to build custom applications and scalable Salesforce architectures
  • Experience with event-driven integration patterns and enterprise system connectivity
  • Salesforce certification required: Platform Developer I (Platform Developer II preferred)
  • Familiarity with Einstein, Data Cloud, and Agentforce or equivalent AI capabilities
  • Strong understanding of performance optimization, security, and scalable design principles
  • Ability to balance rapid delivery with long-term architectural sustainability

Nice to Have
  • Experience with Amazon Connect, or similar telephony platforms
  • Exposure to AI/ML-powered service automation or conversational AI systems
  • Familiarity with Salesforce DevOps (SFDX, Git, CI/CD pipelines)
  • Experience mentoring or leading small engineering pods

Apply