1

Global Product Support Engineer Jobs (NOW HIRING)

We're seeking a Global Product Support Engineer who thrives on solving complex problems, supporting cuttingedge tools, and making a real difference for customers and field teams worldwide. In this ...

... new products and work with Global Technical Training (GTT) to develop training class. Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to ...

We're seeking a Global Product Support Engineer to join our ALD team in Phoenix , where you'll play a pivotal role in bringing new products from concept to successful customer adoption. This is an ...

We're seeking a Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide. In this ...

We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide. In ...

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce ... We're committed to providing programs and support that encourage personal and professional growth ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Cooley is a global law firm with an expansive practice and more than 3,000 employees and partners ...

next page

Showing results 1-20

Global Product Support Engineer information

See salary details

$53K

$144.1K

$205K

How much do global product support engineer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for global product support engineer in the United States is $144,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What does a Global Product Support Engineer do?

A Global Product Support Engineer is responsible for providing technical support and solutions for products deployed worldwide. They work closely with customers, engineering teams, and other stakeholders to troubleshoot issues, resolve technical problems, and ensure product reliability and satisfaction. Their role may include analyzing product performance data, creating documentation, and offering feedback for product improvements. Additionally, they often travel or communicate with clients across different regions to address complex technical challenges in various environments.

How does a Global Product Support Engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Global Product Support Engineer, you will regularly work with various teams such as engineering, product management, and customer support to address complex technical problems reported by customers. This often involves analyzing technical data, replicating issues, and communicating findings and solutions both internally and externally. Effective collaboration requires strong communication skills and the ability to translate technical concepts for diverse audiences. You'll also contribute feedback from customers to help improve product quality and future releases.

What are the key skills and qualifications needed to thrive as a Global Product Support Engineer, and why are they important?

To thrive as a Global Product Support Engineer, you need a solid background in engineering or computer science, strong problem-solving abilities, and relevant industry experience. Familiarity with CRM systems, diagnostic tools, and specific product technologies or certifications (such as ITIL or Six Sigma) is often required. Excellent communication, cultural awareness, and customer-centricity distinguish top performers in this role. These skills ensure effective troubleshooting, clear global collaboration, and high-quality support for complex products in diverse markets.
More about Global Product Support Engineer jobs
What cities are hiring for Global Product Support Engineer jobs? Cities with the most Global Product Support Engineer job openings:
What states have the most Global Product Support Engineer jobs? States with the most job openings for Global Product Support Engineer jobs include:
What job categories do people searching Global Product Support Engineer jobs look for? The top searched job categories for Global Product Support Engineer jobs are:
Engineer II, Global Product Support

Engineer II, Global Product Support

ASM

Phoenix, AZ

Other

Posted 27 days ago


Job description

Be the Expert Others Rely On - Advance PECVD Technology at ASM

Global Product Support Engineer

At ASM, our technology enables the world's most advanced semiconductor manufacturing-and when the challenges are toughest, our experts step in. We're seeking a Global Product Support Engineer who thrives on solving complex problems, supporting cuttingedge tools, and making a real difference for customers and field teams worldwide.

In this role, you'll serve as the goto technical authority, supporting advanced PECVD systems when issues demand deep expertise beyond firstline support. Your work will directly impact tool performance, customer confidence, and ASM's reputation for technical excellence.

What You'll Do

As a Global Product Support Engineer, you'll operate at the highest technical level, combining handson problem solving with global collaboration:

  • Provide advanced technical support for complex electromechanical equipment and sophisticated software systems
  • Diagnose, troubleshoot, repair, and debug issues escalated by field engineers and product support teams
  • Act as the escalation point when standard troubleshooting paths are exhausted, delivering clear solutions under pressure
  • Partner with engineering teams by reporting design, reliability, and maintenance insights that drive continuous improvement
  • Support customer installations and deliver technical training when deeper expertise is required
  • Engage directly with customers to resolve highly technical issues and ensure optimal system performance
  • Travel globally (up to 50%) to support field operations, customer sites, and critical escalations

What We're Looking For

You bring strong semiconductor experience, technical depth, and the confidence to lead in highstakes situations:

  • Proven experience diagnosing and resolving complex technical issues
  • Minimum 2 years of experience with PECVD in semiconductor manufacturing environments
  • Bachelor's degree in Engineering (Mechanical or Electrical Engineering preferred)
  • Strong understanding of electromechanical systems and softwaredriven equipment
  • Excellent analytical and problemsolving skills
  • Ability to clearly communicate complex technical concepts to both technical and nontechnical audiences
  • Strong presentation skills and comfort leading technical discussions
  • Willingness and ability to travel locally and internationally up to 50%
  • Customerfocused mindset with the ability to remain effective in challenging, timecritical situations

Why ASM?

At ASM, you won't just fix problems-you'll prevent the next one. You'll work with some of the most advanced ALD technology in the industry, collaborate with top engineering talent, and gain global exposure supporting leading semiconductor manufacturers.

This role offers technical depth, global visibility, and meaningful impact, making it ideal for engineers who want to be trusted experts while continuing to grow their careers at the forefront of semiconductor innovation.