Technical Support
Columbus, OH · On-site
$20 - $22/hr
Two to five years of chat experience*** Required Education: * High school diploma or GED with relevant work experience
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Technical Support
Columbus, OH · On-site
$20 - $22/hr
Two to five years of chat experience*** Required Education: * High school diploma or GED with relevant work experience
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Groveport, OH · On-site
$67K - $127K/yr
... support in the engineering, construction, installation, startup, and commissioning of natural gas reciprocating engines/compressors and electric driven reciprocating compressors • Manage multiple ...
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Groveport, OH · On-site
$67K - $127K/yr
... support in the engineering, construction, installation, startup, and commissioning of natural gas reciprocating engines/compressors and electric driven reciprocating compressors • Manage multiple ...
Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ... Minimum 2+ years of relevant engineering experience preferred * Prior power plant or nuclear ...
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Plant Support Engineer - Electrical
Columbus, OH · On-site
$90K - $120K/yr
Offer technical support for maintenance teams and help resolve operating challenges * Lead complex ... Minimum 2+ years of relevant engineering experience preferred * Prior power plant or nuclear ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...
Technical Support Specialist-1
OH · Remote
Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ... Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible ...
Technical Support Specialist-1
OH · Remote
Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ... Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible ...
Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...
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Support Engineer
Westerville, OH · On-site
Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...
Engineer II, Packaging
Columbus, OH · On-site
Engineer II, Packaging Location: Columbus, OH Job Type: Full-Time Req ID: 11082 About Us: As a ... Provide technical support to production, including assessment of non-standard events ...
Engineer II, Packaging
Columbus, OH · On-site
Engineer II, Packaging Location: Columbus, OH Job Type: Full-Time Req ID: 11082 About Us: As a ... Provide technical support to production, including assessment of non-standard events ...
Engineer II, Packaging
Columbus, OH · On-site
Engineer II, Packaging Location: Columbus, OH Job Type: Full-Time Req ID: 11082 About Us: As a ... Provide technical support to production, including assessment of non-standard events ...
Engineer II, Packaging
Columbus, OH · On-site
Engineer II, Packaging Location: Columbus, OH Job Type: Full-Time Req ID: 11082 About Us: As a ... Provide technical support to production, including assessment of non-standard events ...
Electrical Engineer II
Columbus, OH · On-site
$90K - $110K/yr
We are currently seeking an Electrical Engineer II to join our Columbus, Akron, Baltimore ... Provide guidance and technical support to junior staff as appropriate. What You'll Bring:
Electrical Engineer II
Columbus, OH · On-site
$90K - $110K/yr
We are currently seeking an Electrical Engineer II to join our Columbus, Akron, Baltimore ... Provide guidance and technical support to junior staff as appropriate. What You'll Bring:
Mechanical Engineer II
Columbus, OH · On-site
$90K - $110K/yr
Provide guidance and technical support to junior staff as appropriate. What You'll Bring * Bachelor of Science in Mechanical Engineering from an ABET-accredited engineering program. * 7+ years of ...
Mechanical Engineer II
Columbus, OH · On-site
$90K - $110K/yr
Provide guidance and technical support to junior staff as appropriate. What You'll Bring * Bachelor of Science in Mechanical Engineering from an ABET-accredited engineering program. * 7+ years of ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... The Company operates with two primary business units: Building Products and Consumer Products. The ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... The Company operates with two primary business units: Building Products and Consumer Products. The ...
Sr. Product Support Engineer
Worthington, OH · On-site
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and ... Employer HSA contribution (up to $1,000/single or $2,000/family depending on plan type) * On-site ...
Sr. Product Support Engineer
Worthington, OH · On-site
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and ... Employer HSA contribution (up to $1,000/single or $2,000/family depending on plan type) * On-site ...
Sr. Product Support Engineer
Worthington, OH · On-site
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and ... Employer HSA contribution (up to $1,000/single or $2,000/family depending on plan type) * On-site ...
Sr. Product Support Engineer
Worthington, OH · On-site
$1.0K - $2.0K/day
The Product Support Engineer (PSE) provides technical support, ensures regulatory compliance, and ... Employer HSA contribution (up to $1,000/single or $2,000/family depending on plan type) * On-site ...
VDC Engineer II
Columbus, OH · On-site
... technical skills. In addition, VDC Engineer II's work under the direction of experienced VDC ... Supports 1-3 VDC deliverables under supervision Qualifications EXPERIENCE/EDUCATION * Bachelor ...
VDC Engineer II
Columbus, OH · On-site
... technical skills. In addition, VDC Engineer II's work under the direction of experienced VDC ... Supports 1-3 VDC deliverables under supervision Qualifications EXPERIENCE/EDUCATION * Bachelor ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... The Company operates with two primary business units: Building Products and Consumer Products. The ...
The Product Support Engineer (PSE) provides technical support for the product portfolio of in ... The Company operates with two primary business units: Building Products and Consumer Products. The ...
Machine Learning Engineer II
Columbus, OH · On-site
$115 - $150/hr
Beyond your technical skills, you will be asked to lead ML-based initiatives that are leveraged ... Mentor and support junior staff, helping them grow their skills and confidence.* Champion a ...
Machine Learning Engineer II
Columbus, OH · On-site
$115 - $150/hr
Beyond your technical skills, you will be asked to lead ML-based initiatives that are leveraged ... Mentor and support junior staff, helping them grow their skills and confidence.* Champion a ...
Summary/Objective The Application Support Engineer serves as a tier 2 technical resource for ODW Logistics' Transportation Management System (TMS). This role investigates and resolves production ...
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Summary/Objective The Application Support Engineer serves as a tier 2 technical resource for ODW Logistics' Transportation Management System (TMS). This role investigates and resolves production ...
Software Engineer II
Columbus, OH · On-site
$94K - $129K/yr
POSITION SUMMARY The Software Engineer II performs analysis and defines functionality for system ... Works with support and documentation groups to provide technical and user training for new systems ...
Software Engineer II
Columbus, OH · On-site
$94K - $129K/yr
POSITION SUMMARY The Software Engineer II performs analysis and defines functionality for system ... Works with support and documentation groups to provide technical and user training for new systems ...
Software Engineer II
Columbus, OH · On-site
$94K - $129K/yr
POSITION SUMMARY The Software Engineer II performs analysis and defines functionality for system ... Works with support and documentation groups to provide technical and user training for new systems ...
Quick apply
Software Engineer II
Columbus, OH · On-site
$94K - $129K/yr
POSITION SUMMARY The Software Engineer II performs analysis and defines functionality for system ... Works with support and documentation groups to provide technical and user training for new systems ...
Technical Support Engineer 2 information
See salary details
$37.5K - $45K
4% of jobs
$45K - $52.4K
12% of jobs
$58K is the 25th percentile. Wages below this are outliers.
$52.4K - $59.9K
12% of jobs
$59.9K - $67.3K
13% of jobs
The median wage is $73.1K / yr.
$67.3K - $74.8K
12% of jobs
$74.8K - $82.2K
9% of jobs
$82.2K - $89.7K
8% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$89.7K - $97.1K
9% of jobs
$97.1K - $104.6K
9% of jobs
$104.6K - $112K
4% of jobs
$112K - $119.5K
10% of jobs
$37.5K
$79K
$119.5K
How much do technical support engineer 2 jobs pay per year?
As of Aug 10, 2026, the average yearly pay for technical support engineer 2 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.
What are popular job titles related to Technical Support Engineer 2 jobs? For Technical Support Engineer 2 jobs, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer 2 jobs look for? The top searched job categories for Technical Support Engineer 2 jobs are:
$20 - $22/hr
Contractor
Re-posted 5 days ago
Job description
Title: IT Technical Support
Location: Columbus, OH
Duration: 12 Months
Location: Columbus, OH
Duration: 12 Months
Executive Summary:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate the agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking a resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate, detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in the ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high-quality end-user technical support related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem-solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate the agent process. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best-in-class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking a resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate, detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in the ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high-quality end-user technical support related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem-solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast-paced work environment
• Preferred work experience in a technical support role, but not required
• Two to five years of chat experience***
Required Education:
• High school diploma or GED with relevant work experience