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Technical Support Engineer 2 Jobs Near Me

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services ...

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...

Prime AE Group Inc

Electrical Engineer II

Columbus, OH · On-site

$90K - $110K/yr

We are currently seeking an Electrical Engineer II to join our Columbus, Akron, offices. In this ... Provide guidance and technical support to junior staff as appropriate. What You'll Bring:

Prime AE Group Inc

Mechanical Engineer II

Columbus, OH · On-site

$90K - $110K/yr

Provide guidance and technical support to junior staff as appropriate. What You'll Bring * Bachelor of Science in Mechanical Engineering from an ABET-accredited engineering program. * 7+ years of ...

OSI Engineering, Inc.

Test Engineer (Auto)

Raymond, OH · On-site

$40/hr

Utilize engineering software and computer applications to support scientific and technical work. Qualifications: 2+ years of engineering experience in a product development, testing, manufacturing ...

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How much do technical support engineer 2 jobs pay per year?

As of Aug 18, 2026, the average yearly pay for technical support engineer 2 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

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Technical Support Engineer 2 jobs near you
A map of the United States highlighting the number of Technical Support Engineer 2 job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Technical Support Engineer 2 job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Help Desk Engineer for MSP - Strong Tier 2 (Columbus Metro Area)

Sequentur

Columbus, OH • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Growing Managed IT Services provider (MSP) seeking a skilled and customer-focused Help Desk Engineer to join our Help Desk Services team. The ideal candidate brings strong troubleshooting skills, clear communication, and a proactive approach to service delivery. Must be able to travel to client sites in the Columbus Metro Area as needed for onsite support service, and work remotely in a fast-paced, client focused environment.

Minimum 3 years proven experience working in a helpdesk environment and in person at client sites providing Tier 2+ helpdesk support. Must be comfortable in a highly visible, fast-paced, multi-client, Managed IT Services Provider (MSP) environment. Advanced knowledge and trouble shooting skills. The ideal candidate has strong hands-on technical experience across Microsoft Azure/SharePoint/Teams/Office 365 platforms with a keen business sense and exceptional customer service/client-facing skills, for mid-level commercial clients. Must be able to work well and quickly, individually and as a team, to solve client issues. Excellent initiative, customer service and communication skills.

Responsibilities:

The Helpdesk Support Engineer will provide remote and onsite technical support to clients. Serve as a trusted advisor to clients and react promptly to support requests with rapid resolution. This position requires onsite technical support as client needs arise and candidate must be able to commute as scheduled and in emergencies.

The Helpdesk Support Engineer should have strong experience providing technical support within Microsoft Azure, SharePoint, Teams, and Office 365. Including technical support for desktops and laptops, printers, servers, software, and advanced networking utilizing remote access tools, chat and email support, telephone support, and onsite/field support. Resolve hardware and software-related issues utilizing existing education, training, and experience as well as manufacturer knowledge bases, documented fixes, and other technical articles.

The Helpdesk Support Engineer will resolve hardware and software-related issues utilizing existing education, training, and experience as well as manufacturer knowledge bases, documented fixes, and other technical articles. Properly escalate support requests to local team and/or service board that are out of scope or capability.

The Helpdesk Support Engineer will provide prompt after-hours support as part of the helpdesk on-call team, client emergencies involving hardware failure, outages, and other business critical events. The Helpdesk Support Engineer will be required to create, update, and maintain written documentation, key network and asset information securely and confidentially.

The Helpdesk Support Engineer will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting all correspondence, work performed, referenced resources, and resolution procedures.

Must be able to pass a pre-employment drug screen and background check.

Technical Skills: Windows Administration and troubleshooting, basic scripting skills, O365, Azure, Azure AD, AD, Intune, Autopilot, Multifactor / SAML / OKTA / AD Connect, Windows Server (2008 R2+), Windows 7 and later, Adobe, Firewalls, Backup software, VPN, Hyper-V. Cisco Routing, Switches, Networking, Cybersecurity, Citrix, SharePoint, and Teams/Teams Voice.

Bachelor's degree and/or Microsoft certifications.

Benefits:

  • Medical/Dental/Vision Insurance
  • Life insurance
  • Paid time off (PTO)
  • Retirement plan

Salary from $60k annually, commensurate with experience.

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