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Global Technical Support Engineer Jobs Near Me

Amicis Global

Technical Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Technical Support Location: Columbus, OH Duration: 12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

ABB

VFD Technical Support Specialist

OH · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... programmable logic controllers (PLC). With its products, global scale and local presence, the ...

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial ... Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and ...

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Our goal is to be the global backbone of commerce. To achieve it,we'relooking for entrepreneurial ... Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and ...

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · On-site

$54 - $72.25/hr

... global Systems Integrator and is seeking an experienced , Cloud Support Engineer to join our growing team. Join our dynamic team as a L2 Cloud Support Engineer where you will be the go-to technical ...

ABB

Technical Support Specialist-1

OH · Remote

The Technical Support Specialist will simultaneously manage multiple customer issues with ... Bachelor's degree in chemical, computer, or electrical engineering, or technical degree from an ...

TEKsystems

Technical Support Tech I

Columbus, OH · On-site

$22.65/hr

Responds to telephone calls, email and personnel requests for technical support. Documents, tracks ... About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology ...

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As of Aug 26, 2026, the average yearly pay for global technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

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A map of the United States highlighting the number of Global Technical Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Global Technical Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Global Technical/Engineering Lead - Liquid Cooling (TCS/SFN)

Vertiv Group Corp.

Westerville, OH • On-site

Full-time

Re-posted 18 days ago

Vertiv rating

6.8

Company rating: 6.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

373rd of 495 rated machine equipment manufacturers

Job description


Global Technical Lead - Liquid Cooling (TCS/SFN)
Role Overview
Seeking a Global Technical/Engineering Lead with expertise in Technical Cooling Systems (TCS) / Secondary Fluid Networks (SFN) or broader piping and fluid systems to establish global engineering ownership and drive alignment across regions. The role is responsible for leading NPDI projects for TCS/SFN, setting global design standards, ensuring consistency across Westerville, Monterrey, India, and China, and mentoring engineers to deliver next-generation liquid cooling distribution solutions. This position requires the ability to coordinate global teams and projects, travel as necessary, and ensure tight integration across NPDI, Application Engineering, and ETO activities, while owning processes and tools that streamline layout creation, quoting, and product development.
Key Responsibilities
  • Lead TCS/SFN design deliverables through all NPDI stages, from concept to product launch, ensuring global consistency, technical robustness, and manufacturability.
  • Define and develop global TCS/SFN standards and reusable modules (headers, manifolds, valves, fittings, hoses, expansion tanks, filters, quick disconnects) to be applied consistently across regions.
  • Launch and coordinate a global SFN engineering team across Westerville, Monterrey, India, and China, assign accountable tasks per project and ensure global alignment.
  • Create and manage PTC Creo models, design libraries, and assemblies for TCS/SFN components and systems.
  • Perform system sizing and validation, flow balancing, pressure drop, NPSH margin, valve Cv selection, and pump/loop analysis.
  • Oversee prototype builds, validation test plans, and execution (pressure, leak, flow/thermal, cleanliness, condensation/dew point).
  • Work in PLM systems (e.g., Oracle PD Cloud, Windchill) to manage BOMs, drawings, engineering changes, and product documentation.
  • Collaborate cross-functionally with global engineering, operations, supply chain, and quality to align TCS/SFN design with product roadmap goals.
  • Ensure integration across Application Engineering, NPDI, and ETO projects to drive global consistency, reuse, and customer alignment.
  • Drive supplier engagement, define specifications, support RFQs, and validate supplier designs for manufacturability and cost effectiveness.
  • Provide technical ownership of future configurator and rapid layout tools (e.g., CPQ-Creo integration, Revit) to streamline quoting and design processes globally.
  • Mentor and develop engineers across regions, and review custom order learnings to feed back into NPDI modules and roadmap planning.
  • Ensure adherence to ASME/ASHRAE standards and internal global design guidelines for liquid-cooled piping systems.

Required Qualifications
  • Bachelor's or Master's degree in Mechanical Engineering.
  • 8 plus years of experience in piping and fluid systems, preferably in data center liquid cooling, HVAC, hydronics, or process cooling, with direct experience in Technical Cooling Systems (TCS) / Secondary Fluid Networks (SFN) highly desirable.
  • Expert proficiency with PTC Creo for assemblies, layouts, routing, and detailed drawings.
  • Strong working knowledge of PLM systems (e.g., Oracle PD Cloud, Windchill) for BOM management, engineering change control, and design lifecycle management.
  • Proven record of leading NPDI projects using Stage Gate or equivalent processes, including integration across Application Engineering, NPDI, and ETO workflows.
  • Hands-on validation experience including pressure/leak testing, flow and thermal testing, cleanliness protocols, and condensation/dew point checks.
  • Knowledge of ASME and ASHRAE guidelines for liquid cooling and piping systems.
    Deep expertise in DFM/DFA principles, weld/braze methods, and supplier fabrication processes.
  • Strong documentation skills, including preparation of PFDs, P&IDs, test reports, engineering change orders, and sustaining handoffs.
  • Excellent English communication skills (written and verbal).
  • Demonstrated ability to lead and align global engineering teams across regions, with willingness to travel internationally as needed.
  • Strong leadership, organizational, and collaboration skills.
  • Proven ability to define and own engineering tools and configurators that enable rapid layout creation, quoting, and design reuse.

Preferred Skills
  • Familiarity with tools such as AutoCAD Plant 3D, Revit MEP, or SpaceClaim for layout coordination and rapid concept visualization.
  • Proficiency in hydraulic modeling for advanced loop balancing and thermal/fluid sensitivity analysis.
  • Exposure to CFD tools for detailed system modeling and optimization.
  • Experience overseeing prototype builds, FAT/SAT, and validation reporting.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
  • Own it
  • Act with urgency
  • Foster a customer-first mindset
  • Think big and execute
  • Lead by example
  • Drive continuous improvement
  • Learn and seek out development
  • Promote transparent & open communication

About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.
#LI-RB1
About the Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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