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Entry Level It Support Engineer Jobs in North Carolina

Entry Level IT Technician 1-year renewable contract position working onsite for our client in Mooresville. Candidates should have IT knowledge in hardware and software. Any IT certifications such as ...

About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating ...

Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...

Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the demolition and environmental space ...

The IT Support Lead will play a vital role in the IT organization's overall success. This position ... the IT Manager. This role is also responsible for engineering and maintaining a standardized ...

The IT Support Lead will play a vital role in the IT organization's overall success. This position ... the IT Manager. This role is also responsible for engineering and maintaining a standardized ...

IT Support Specialist

Asheville, NC · On-site

$70.28K - $116.10K/yr

IT Support Specialist (NS) SALARY RANGE: $70,282.00 - $116,101.00 The North Carolina Administrative ... Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math ...

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North ...

IT Support Specialist Contract Location: Sanford, NC (approx. 45 min from Raleigh) On-site: 5 days/week Duration: 1-Year Contract Pay Rate: $32/hr Overview We are hiring an IT Support Specialist for ...

IT Support Specialist Sofidel America is seeking an IT Support Specialist to join our local team. This role provides front-line technical support to our corporate office and manufacturing plants. We ...

IT Support Technician

Raleigh, NC · On-site

$21 - $28.75/hr

IT Support Technician The IT Support Technician will support daily operations of Tier I IT support, escalating to Tier II/III support if needed. This role will help the leadership team drive ...

IT Support Specialist Sofidel America is seeking an IT Support Specialist to join our local team. This role provides front-line technical support to our corporate office and manufacturing plants. We ...

IT Support Specialist Sofidel America is seeking an IT Support Specialist to join our local team. This role provides front-line technical support to our corporate office and manufacturing plants. We ...

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Entry Level It Support Engineer information

See North Carolina salary details

$15

$36

$61

How much do entry level it support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support engineer in North Carolina is $36.23, according to ZipRecruiter salary data. Most workers in this role earn between $26.88 and $42.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Engineer, and why are they important?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT Support Engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What are Entry Level IT Support Engineers?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are popular job titles related to Entry Level It Support Engineer jobs in North Carolina? For Entry Level It Support Engineer jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Engineer jobs in North Carolina look for? The top searched job categories for Entry Level It Support Engineer jobs in North Carolina are:
What cities in North Carolina are hiring for Entry Level It Support Engineer jobs? Cities in North Carolina with the most Entry Level It Support Engineer job openings:
Entry Level IT Technician

Entry Level IT Technician

CRG

Mooresville, NC

$19 - $20/hr

Full-time

Medical, Dental, Retirement, PTO

Posted yesterday


Job description

Entry Level IT Technician

1-year renewable contract position working onsite for our client in Mooresville. Candidates should have IT knowledge in hardware and software. Any IT certifications such as A+ or Net+ is desired but not required. These are entry level IT – hands on positions building Electronic and IT devices.

We are adding 3 entry level IT Hardware Technicians working in a production environment rolling out the new devices to be shipped to client locations.

This is working in the Technical Service Department – which services and builds all the IT and electronic equipment utilized in the large retail stores – so it is dealing with mobile devices, printers, laptops, scanners, servers,
Duties include:

  • Help building and configuring new IT/Retail devices such as POS systems/Registers and Self-Checkout (SCO) systems, etc.

These are 1 yr contracts that typically get extended since we always have additional projects coming up. It is a good way to get your foot in the door with a large, stable and dynamic Corporation. The environment is very diverse, and fast paced; team players and self-starters are needed.

Candidates need to be able to follow directions, and company policies, be multi-task oriented and be willing to help in other areas as needed.

Technical Service Dept. is also attached to the warehouse area where they ship all the IT equipment – many times, helping clean, pack, wrap, label and ship devices out are included in duties as well.

CRG offers discounted health/dental benefits after 90 days, 401k plan with matching – quarterly sign ups, this is hourly only no paid time off. Pay starts at $19-20/hr.

The hours are M-F 8am-5pm unless they get into “crunch mode, the hours can start earlier such as 6 or 7am and turn into a 10 or more hour day. Any hours over 40 in a work week is paid at OT rates, time and a half, this team works on Saturdays as needed.
Category Code: JN008
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Company Description

CRG is a provider of Executive & Professional Search, Direct Hire & Contract Staffing, and Outsource IT Solutions. We have a team of 500 operating out of 7 Offices in the U.S. & Latin America. Established in 1994, we have completed over 3,000 Searches, 10,000 Contract Placements, and 100 Outsource IT Engagements. www.getCRG.com