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Entry Level It Support Engineer Jobs in Washington

Job Title: IT Support Engineer Location: Reston, VA (REQUIRED) About This Role: This role will provide frontline technical support to employees, ensuring a seamless end-user experience across ...

Job Title: IT Support Engineer Location: Reston, VA (REQUIRED) About This Role: This role will provide frontline technical support to employees, ensuring a seamless end-user experience across ...

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Build foundational skills to grow into a mid-level technician or engineer role. Technical Support ... Strong interest in IT, technology, and problem-solving. * Exposure to Microsoft environments ...

... IT Support Techs are responsible for teaching and assisting customers with job-related and ... SSI is a HUBZone small business that provides professional services including systems engineering ...

Operations Engineer / Broadcast & IT Support Location: Washington, DC - Onsite What We Do/Project The Associate Broadcast & IT Support is tasked with timely and professional support in a fast-paced ...

IT Support Technician

Chantilly, VA

$22 - $30.25/hr

Title: IT Support Technician Belong. Connect. Grow. with KBR ... KBR's National Security Solutions team provides high-end engineering and advanced technology ...

IT Support Technician

Chantilly, VA · On-site

$22 - $30.25/hr

Title: IT Support Technician Belong. Connect. Grow. with KBR ... KBR's National Security Solutions team provides high-end engineering and advanced technology ...

IT Support Specialist USADF has a need for an IT Support Specialist in the Office of Information Technology to provide support to IT Operations for Washington HQ users and overseas Offices. The ...

Job Title: IT Support Specialist Location: Silver Spring, MD Clearance Required: Public Trust ... science and engineering (including oceans, coasts, climate, and weather), and professional ...

IT Support Technician VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and ...

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Entry Level It Support Engineer information

See Washington salary details

$18

$45

$77

How much do entry level it support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support engineer in Washington is $45.16, according to ZipRecruiter salary data. Most workers in this role earn between $33.51 and $52.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Engineer, and why are they important?

To thrive as an Entry Level IT Support Engineer, you need foundational knowledge of computer hardware, operating systems, networking basics, and often a relevant degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication skills, patience, and a customer-focused attitude are vital soft skills that help in resolving user issues effectively. These skills and qualities are crucial for quickly diagnosing problems, providing reliable technical support, and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by entry level IT Support Engineers, and how can they overcome them?

Entry level IT Support Engineers often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support tickets, and communicating effectively with non-technical users. To overcome these, it's helpful to develop strong problem-solving skills, seek guidance from experienced team members, and continually expand your technical knowledge through training and hands-on experience. Building good communication skills is also key, as you'll regularly translate technical information for end users and collaborate with colleagues across departments.

What are Entry Level IT Support Engineers?

Entry Level IT Support Engineers are professionals who provide technical assistance and support to users experiencing computer, software, or network issues. They typically troubleshoot problems, install and configure hardware and software, and help maintain IT systems for organizations. These roles are usually suited for individuals at the beginning of their IT careers and often serve as a stepping stone to more advanced positions in information technology. Good communication skills, a basic understanding of IT systems, and a willingness to learn are important for success in this role.

What is the difference between Entry Level IT Support Engineer vs Help Desk Technician?

AspectEntry Level IT Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+ (commonly required)
Work EnvironmentOn-site and remote technical support, troubleshooting hardware/software issuesHelp desk, customer support, remote troubleshooting
Employer & Industry UsageIT departments across various industries, tech companies, corporate environmentsCustomer service centers, IT support firms, corporate help desks

Entry Level IT Support Engineers and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. While Help Desk Technicians primarily handle customer inquiries and remote troubleshooting, Entry Level IT Support Engineers may have broader responsibilities including hardware setup, network support, and on-site troubleshooting. Both roles are essential entry points into IT careers, with overlapping skills but different focus areas.

What are popular job titles related to Entry Level It Support Engineer jobs in Washington? For Entry Level It Support Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Engineer jobs in Washington look for? The top searched job categories for Entry Level It Support Engineer jobs in Washington are:
Infographic showing various Entry Level It Support Engineer job openings in Washington as of May 2026, with employment types broken down into 5% As Needed, 69% Full Time, 23% Part Time, and 3% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $93,927 per year, or $45.2 per hour.
IT Support Engineer

$75/hr

Full-time

Posted 14 days ago


Job description

Job Title: IT Support Engineer

Location: Reston, VA (REQUIRED)

About This Role:

This role will provide frontline technical support to employees, ensuring a seamless end-user experience across hardware, software, and workplace technology. You'll play a key role in employee onboarding and offboarding, workstation lifecycle management, and the delivery of exceptional service, including whiteglove support for executive leadership.

This is an excellent opportunity for a hands-on IT professional who enjoys problem-solving, working directly with users, and contributing to a collaborative, fast-paced environment.

WhatYou'llDo

  • Serve as the primary local IT support resource for workstation setup, deployment, and distribution

  • Install, configure, upgrade, and troubleshoot workstation operating systems, desktop hardware, and peripheral devices for both on-site and remote users

  • Respond to user support requests, assess issues, and resolve technical problems efficiently and professionally

  • Clearly communicate technical concepts and solutions to both technical and non-technical users

  • Support andparticipatein IT infrastructure and technology initiatives and projects

  • Provide occasional whiteglove IT support for executive leadership

  • Maintainaccurateasset tracking and documentationPerformadditionalduties as assigned

WhatYou'll Need:

  • 2-3 years of experience in a Desktop Support or IT Support role, or an equivalent combination of education and hands-on experience

  • Strong customer service skills with a professional, approachable, and solutions-oriented mindset

  • Ability to work independently, manage priorities, andoperateeffectively with minimal supervision

  • Excellent verbal, written, and problem-solving skills

  • Experience supporting Microsoft Windows and macOS environments

  • Familiarity with common enterprise applications such as Microsoft 365, Slack, and Zoom

  • Compensation: $75-85K; Commensurate with Experience

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