Bethesda, MD · On-site
$82K - $149K/yr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
Bethesda, MD · On-site
$82K - $149K/yr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
Bethesda, MD · On-site
$82K - $149K/yr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
Bethesda, MD · On-site
$82K - $149K/yr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
$40 - $45/hr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
$40 - $45/hr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
$40 - $45/hr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
$40 - $45/hr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
Bethesda, MD · On-site
$82K - $149K/yr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
Bethesda, MD · On-site
$82K - $149K/yr
The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application ...
... • Experience with desktop imaging technologies (MDT, LTI, ZTI) • Microsoft Office/365 ... TechWish is a global technology services company specializing in Cloud, Data Engineering, AI, and ...
... • Experience with desktop imaging technologies (MDT, LTI, ZTI) • Microsoft Office/365 ... TechWish is a global technology services company specializing in Cloud, Data Engineering, AI, and ...
Washington, DC · Hybrid
$105K - $115K/yr
Level 3 Desktop Engineer - Endpoint Engineering & Automation 2 days onsite in DC, 3 days remote ... Policy, imaging, registry, remote support) Working knowledge of macOS enterprise support and ...
Washington, DC · Hybrid
$105K - $115K/yr
Level 3 Desktop Engineer - Endpoint Engineering & Automation 2 days onsite in DC, 3 days remote ... Policy, imaging, registry, remote support) Working knowledge of macOS enterprise support and ...
Desktop Migration Engineer / Architect (Windows System Admin) Experience : 8+ Years Location ... Imaging, Windows Scripts, OS deployments etc. Good experience and knowledge on Antivirus ...
Desktop Migration Engineer / Architect (Windows System Admin) Experience : 8+ Years Location ... Imaging, Windows Scripts, OS deployments etc. Good experience and knowledge on Antivirus ...
Washington, DC · On-site
$85K - $100K/yr
Desktop/laptop deployment and imaging * Windows & macOS support * Software installation and ... Engineers will spend nearly half their time on engineering initiatives, including: * Endpoint ...
Washington, DC · On-site
$85K - $100K/yr
Desktop/laptop deployment and imaging * Windows & macOS support * Software installation and ... Engineers will spend nearly half their time on engineering initiatives, including: * Endpoint ...
Washington, DC · Remote
$45 - $50/hr
Experience Requirements: * 5+ years in desktop engineering or endpoint administration in a mid-to ... Advanced knowledge of Windows 10/11 enterprise features including Group Policy, imaging, registry ...
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Washington, DC · Remote
$45 - $50/hr
Experience Requirements: * 5+ years in desktop engineering or endpoint administration in a mid-to ... Advanced knowledge of Windows 10/11 enterprise features including Group Policy, imaging, registry ...
The Solutions Engineer/Desktop Tier III Lead works with a large federal agency's Network ... Oversees/support Desktop support activities including, but not limited to, desktop support, imaging ...
Quick apply
The Solutions Engineer/Desktop Tier III Lead works with a large federal agency's Network ... Oversees/support Desktop support activities including, but not limited to, desktop support, imaging ...
Reston, VA · Hybrid
THE IMPACT YOU WILL MAKE The Desktop Packaging Engineer role is responsible for building, testing ... Knowledge of OS imaging and provisioning (MDT, Autopilot) Target Pay Range: $ 123,000.00 - 161,000 ...
Reston, VA · Hybrid
THE IMPACT YOU WILL MAKE The Desktop Packaging Engineer role is responsible for building, testing ... Knowledge of OS imaging and provisioning (MDT, Autopilot) Target Pay Range: $ 123,000.00 - 161,000 ...
Reston, VA · Hybrid
THE IMPACT YOU WILL MAKE The Desktop Packaging Engineer role is responsible for building, testing ... Knowledge of OS imaging and provisioning (MDT, Autopilot) Target Pay Range: $ 123,000.00 - 161,000 ...
Reston, VA · Hybrid
THE IMPACT YOU WILL MAKE The Desktop Packaging Engineer role is responsible for building, testing ... Knowledge of OS imaging and provisioning (MDT, Autopilot) Target Pay Range: $ 123,000.00 - 161,000 ...
Reston, VA · On-site +1
THE IMPACT YOU WILL MAKE The Desktop Packaging Engineer role is responsible for building, testing ... Knowledge of OS imaging and provisioning (MDT, Autopilot) Target Pay Range: $ 123,000.00 - 161,000 ...
Reston, VA · On-site +1
THE IMPACT YOU WILL MAKE The Desktop Packaging Engineer role is responsible for building, testing ... Knowledge of OS imaging and provisioning (MDT, Autopilot) Target Pay Range: $ 123,000.00 - 161,000 ...
Washington, DC · On-site
$30/hr
Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment Type: 3 months ... Strong experience with Windows 10/11 administration , upgrades, imaging, and troubleshooting.
Quick apply
Washington, DC · On-site
$30/hr
Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment Type: 3 months ... Strong experience with Windows 10/11 administration , upgrades, imaging, and troubleshooting.
Reston, VA · On-site
THE IMPACT YOU WILL MAKE The Desktop Packaging Engineer role is responsible for building, testing ... Knowledge of OS imaging and provisioning (MDT, Autopilot) Target Pay Range: $ 123,000.00 - 161,000 ...
Reston, VA · On-site
THE IMPACT YOU WILL MAKE The Desktop Packaging Engineer role is responsible for building, testing ... Knowledge of OS imaging and provisioning (MDT, Autopilot) Target Pay Range: $ 123,000.00 - 161,000 ...
... Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This ... Experience in Windows Workstation support, Windows workstation imaging, patch management, COTS and ...
... Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This ... Experience in Windows Workstation support, Windows workstation imaging, patch management, COTS and ...
... Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This ... Experience in Windows Workstation support, Windows workstation imaging, patch management, COTS and ...
... Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This ... Experience in Windows Workstation support, Windows workstation imaging, patch management, COTS and ...
Arlington, VA · On-site
$100K - $120K/yr
... Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This ... Experience in Windows Workstation support, Windows workstation imaging, patch management, COTS and ...
Arlington, VA · On-site
$100K - $120K/yr
... Windows Desktop Engineer to support KITS and our government customer in Washington, DC. This ... Experience in Windows Workstation support, Windows workstation imaging, patch management, COTS and ...
The Senior Desktop Engineer will be responsible for the administration, configuration, maintenance ... Support macOS endpoint lifecycle activities, including imaging, deployment, upgrades, refresh, and ...
The Senior Desktop Engineer will be responsible for the administration, configuration, maintenance ... Support macOS endpoint lifecycle activities, including imaging, deployment, upgrades, refresh, and ...
| Aspect | Desktop Imaging Engineer | Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Imaging labs, deployment sites, IT departments | Help desks, user offices, on-site support |
| Primary Responsibilities | Creating and deploying system images, OS installations | Troubleshooting hardware/software issues, user support |
| Industry Usage | IT departments in corporate, government, education | IT support teams across various industries |
The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.
8.3
Based on 151 frontline employees who took The Breakroom Quiz
75th of 481 rated business services
Leidos Health & Civil Sector is seeking a Hands-On Desktop Support Manager to work onsite full-time in Bethesda, MD.
Candidates must:
This position is ideal for a highly technical desktop engineering leader who thrives in a hands-on environment. The Desktop Support Manager will lead a team of approximately 8-10 desktop engineers while serving as the highest level of technical escalation for complex desktop, endpoint, imaging, application, and user support issues.
This is not a traditional management-only position. The successful candidate will be expected to remain actively engaged in day-to-day support operations, performing many of the same technical responsibilities as their team while providing leadership, mentoring, operational oversight, and technical direction. The Desktop Support Manager will spend a significant portion of their time troubleshooting advanced issues, supporting endpoint technologies, participating in major incident response, maintaining desktop standards, and ensuring the delivery of secure, reliable desktop services across the enterprise.
Required Qualifications
Associate's Degree with 12 years of relevant experience, Bachelor's Degree in Computer Science, Information Technology, or related field with 10+ years of relevant experience, or equivalent combination of education and experience.
Minimum of 3 years of leadership, supervisory, or team lead experience.
Extensive hands-on enterprise desktop engineering and support experience.
Ability to demonstrate advanced troubleshooting and technical problem-solving skills during the interview process.
Comfortable performing hands-on technical work in addition to personnel management responsibilities.
Strong hands-on expertise with:
Windows 11 enterprise environments
Active Directory, Group Policy, DNS, and DHCP
Endpoint security technologies including encryption, antivirus, firewall management, and patching
Desktop imaging and automated deployment tools
Endpoint management platforms such as SCCM, MECM, Intune, JAMF, or equivalent
ServiceNow or similar IT Service Management (ITSM) platforms
Root cause analysis and incident management
Required Certifications
Candidates MUST possess at least one of the following certifications:
CompTIA Security+, Network+, or equivalent
ITIL Foundation (preferred)
Experience with endpoint management tools (SCCM, Intune, MECM, JAMF, or equivalent).
Preferred Qualifications
Experience supporting Federal, NIH, or HHS environments.
Experience managing desktop virtualization environments.
ITIL Foundation certification.
Microsoft enterprise certifications.
phhs
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:June 24, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.
It services
10,000+ Employees
Reston, VA, US
