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Desktop Imaging Engineer Jobs in Washington (NOW HIRING)

KBR, Inc.

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

... engineering, science, technology, and mission support solutions. This is a full-time onsite ... Perform computer imaging, deployment, replacement, upgrades, and refresh activities. * Facilitate ...

KBR

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

... engineering, science, technology, and mission support solutions. This is a full-time onsite ... Perform computer imaging, deployment, replacement, upgrades, and refresh activities. * Facilitate ...

AAC

Desktop Tier 2 Technician

Rockville, MD · On-site

$60K/yr

Must have experience imaging new systems, system deployment and refresh, and Tier 2 support of ... IT, Systems Engineering and United Communication Services. Our mission remains to provide ...

DAn Solutions

VDI Engineer

Washington, DC

As a VDI Engineer supporting the Government, you will be trusted to engineer new and improved ... imaging, evergreen, etc. Experience with Remote Desktop Service (RDS) on Windows Server 2019/2022 ...

DAn Solutions

VDI Engineer

Annapolis Junction, MD · On-site

As a VDI Engineer supporting the Government, you will be trusted to engineer new and improved ... imaging, evergreen, etc. Experience with Remote Desktop Service (RDS) on Windows Server 2019/2022 ...

DAn Solutions

VDI Engineer

Washington, DC · On-site

As a VDI Engineer supporting the Government, you will be trusted to engineer new and improved ... imaging, evergreen, etc. • Experience with Remote Desktop Service (RDS) on Windows Server 2019 ...

DAN Solutions

VDI Engineer

Washington, DC · On-site

As a VDI Engineer supporting the Government, you will be trusted to engineer new and improved ... imaging, evergreen, etc.⦁ Experience with Remote Desktop Service (RDS) on Windows Server 2019 ...

LCG Inc

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.75 - $27.50/hr

... Engineering, Business Administration, or Project Management). Experience * Minimum of five (5) ... Imaging and configuration management * Network connectivity and VPN * Software applications and ...

LCG Inc

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

... Engineering, Business Administration, or Project Management). Experience * Minimum of five (5) ... Imaging and configuration management * Network connectivity and VPN * Software applications and ...

LCG Inc

Desktop Support Technician, Senior

Bethesda, MD · On-site

$21.75 - $27.50/hr

... Engineering, Business Administration, or Project Management). Experience * Minimum of five (5) ... Imaging and configuration management * Network connectivity and VPN * Software applications and ...

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Showing results 21-40

All JobsDesktop Imaging Engineer JobsDesktop Imaging Engineer Jobs in Washington

Desktop Imaging Engineer information

What are some common challenges faced by desktop imaging engineers during large-scale deployments?

Desktop Imaging Engineers often encounter challenges such as hardware compatibility issues, network bandwidth limitations during mass image deployments, and ensuring uniformity across diverse device models. Troubleshooting driver conflicts and managing last-minute updates or software patches can also impact timelines. Collaboration with IT support, network teams, and end users is essential to promptly resolve issues and maintain a smooth deployment process.

What does a desktop imaging engineer do?

A Desktop Imaging Engineer is responsible for creating, maintaining, and deploying standardized operating system images across an organization’s computers. Their work ensures that all company devices have the necessary software, security updates, and configurations for efficient and secure operation. They often use tools like Microsoft SCCM, MDT, or similar platforms to automate image deployment, troubleshoot issues, and support large-scale rollouts. This role is crucial for IT departments to manage endpoints effectively, reduce setup time, and maintain compliance with organizational standards.

What are the key skills and qualifications needed to thrive as a desktop imaging engineer?

A Desktop Imaging Engineer should have expertise in operating system deployment, scripting (such as PowerShell), and experience with imaging tools like Microsoft MDT or SCCM, often supported by a degree in IT or related certifications. Familiarity with endpoint management platforms, automation tools, and troubleshooting hardware and software issues is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These abilities ensure efficient and consistent workstation deployments, supporting organizational productivity and minimizing technical downtime.

What is the difference between Desktop Imaging Engineer vs Desktop Support Technician?

AspectDesktop Imaging EngineerDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentImaging labs, deployment sites, IT departmentsHelp desks, user offices, on-site support
Primary ResponsibilitiesCreating and deploying system images, OS installationsTroubleshooting hardware/software issues, user support
Industry UsageIT departments in corporate, government, educationIT support teams across various industries

The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.

What are popular job titles related to Desktop Imaging Engineer jobs in Washington? For Desktop Imaging Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Desktop Imaging Engineer jobs in Washington look for? The top searched job categories for Desktop Imaging Engineer jobs in Washington are:
What cities in Washington are hiring for Desktop Imaging Engineer jobs? Cities in Washington with the most Desktop Imaging Engineer job openings:
Desktop Imaging Engineer jobs near you
Infographic showing various Desktop Imaging Engineer job openings in Washington as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Senior VIP Desktop Support Technician

KBR, Inc.

Arlington, VA • On-site

$23.25 - $29.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

KBR rating

8.3

Company rating: 8.3 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

139th of 446 rated engineering

Job description

Title:
Senior VIP Desktop Support Technician
KBR is seeking a Senior VIP Desktop Support Technician to provide dedicated onsite support for senior executives, business leaders, and their administrative staff within a fast-paced corporate environment. This role serves as the primary technical resource for executive support, delivering responsive, high-touch service while ensuring technology issues are resolved quickly, professionally, and with minimal disruption to business operations. The successful candidate will possess advanced desktop support expertise, exceptional customer service skills, strong executive presence, and the ability to work independently while supporting highly visible stakeholders.
In addition to executive support responsibilities, this position will provide senior-level desktop and deskside support for the broader office population as business needs permit. This role requires strong troubleshooting skills across Microsoft Windows, Microsoft 365, collaboration technologies, conference room systems, mobile devices, endpoint hardware, and remote support tools.
The successful candidate will provide both onsite support and remote assistance for executives and employees working from home, traveling, or operating from other company locations while maintaining the professionalism, discretion, and responsiveness expected in an executive support environment.
In September 2025, KBR announced that we are spinning our Mission Technology Solutions business into a separate public company. This role will ultimately be part of the new company. The Mission Technology Solutions business partners with governments and defense, intelligence, space, aviation, and critical infrastructure customers to deliver high-end engineering, science, technology, and mission support solutions.
This is a full-time onsite position based in KBR's Arlington, VA office. Daily onsite presence is required.
Key Responsibilities
Executive & VIP Support
  • Serve as the primary onsite technical support resource for executives, senior leaders, and designated VIP personnel.
  • Provide responsive, high-touch technical support with a focus on professionalism, discretion, and exceptional customer service.
  • Develop trusted working relationships with executives, executive assistants, and administrative staff.
  • Respond to executive support requests received directly from executives, executive assistants, administrative personnel, or IT leadership.
  • Proactively identify and resolve technology issues before they impact executive productivity.
  • Maintain awareness of executive schedules, meetings, and critical events to proactively support technology needs and minimize business disruption.
  • Provide onsite support for executive meetings, leadership events, town halls, board meetings, and other high-visibility activities as required.
  • Support executive office technology, conference room systems, collaboration tools, displays, docking stations, printers, and peripheral devices.
  • Assist executives with mobile device setup, configuration, troubleshooting, and synchronization.
  • Coordinate support activities with infrastructure, networking, cybersecurity, telecommunications, and other IT teams to ensure rapid issue resolution.
  • Exercise sound judgment when handling sensitive business information and maintain strict confidentiality regarding executive activities and communications.

Technical Support & Service Delivery
  • Provide advanced deskside and desktop support for Windows-based laptops, desktops, workstations, printers, mobile devices, and peripherals.
  • Troubleshoot and resolve hardware, software, operating system, and connectivity issues.
  • Support Microsoft Windows, Microsoft 365, Microsoft Teams, Outlook, OneDrive, and related collaboration technologies.
  • Resolve authentication issues involving multifactor authentication (MFA), smart cards, certificates, and single sign-on technologies.
  • Perform computer imaging, deployment, replacement, upgrades, and refresh activities.
  • Facilitate user data migrations and device transitions.
  • Support conference room technology, audio/visual equipment, and videoconferencing platforms.
  • Diagnose and resolve local networking, wireless connectivity, remote access, and printing issues.
  • Coordinate vendor support and hardware warranty repairs when required.
  • Maintain accurate asset inventory records and equipment lifecycle documentation.
  • Document incidents, service requests, and support activities in accordance with established IT service management processes.

Operational Excellence
  • Identify recurring issues and opportunities to improve executive technology services.
  • Develop and maintain documentation, knowledge articles, and support procedures.
  • Participate in on-call, after-hours, and priority support activities as required.
  • Assist with office moves, executive relocations, site deployments, and special projects.
  • Support broader office desktop support operations during periods of reduced executive support activity.

Basic Qualifications
Education & Experience
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; or an equivalent combination of education and experience.
  • 5+ years of desktop, deskside, or end-user support experience within an enterprise environment.
  • Experience supporting senior executives, leadership teams, or VIP users in a corporate or government environment.
  • Experience troubleshooting Windows operating systems, Microsoft 365 applications, endpoint hardware, and collaboration technologies.
  • Experience providing onsite, customer-facing technical support.

Skills & Competencies
  • Advanced troubleshooting and problem-solving skills across desktop, mobile, and collaboration technologies.
  • Strong knowledge of Microsoft Windows 10/11 and Microsoft 365 applications.
  • Experience troubleshooting and supporting Apple MacBook devices and macOS operating systems.
  • Experience supporting Microsoft Teams and enterprise videoconferencing solutions.
  • Exceptional verbal and written communication skills.
  • Demonstrated ability to interact confidently and professionally with senior leadership.
  • Strong customer service orientation and commitment to providing a high-quality user experience.
  • Ability to prioritize competing requests and manage urgent situations effectively.
  • Ability to work independently with minimal supervision.
  • Strong organizational skills and attention to detail.
  • Ability to maintain professionalism, discretion, and confidentiality when supporting executive personnel.

Preferred Qualifications
  • Experience supporting C-suite executives, corporate officers, program leadership, or government senior leadership.
  • Experience supporting Microsoft Intune-managed devices and modern endpoint management platforms.
  • Knowledge of Active Directory, Entra ID, Microsoft Endpoint Manager, and identity management technologies.
  • Experience supporting conference room, audiovisual, and Microsoft Teams Rooms technologies.
  • Experience supporting iPhone, iPad, and enterprise mobile device platforms.
  • One or more of the following certifications: ITIL Foundation certification, CompTIA A+, Network+, or similar certifications, Microsoft Certified Endpoint Administrator Associate or comparable Microsoft certification.

Additional Requirements
  • Must be legally authorized to work in the United States without current or future employer sponsorship unless otherwise specified.
  • Ability to obtain and maintain any required customer, government, or contract-specific clearances.
  • Ability to provide remote support for executives and employees who are traveling, working remotely, or operating from other company locations.
  • Occasional after-hours, executive event, or priority support may be required.
  • This position requires a high degree of professionalism, discretion, confidentiality, and executive presence.

Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.
Benefits: KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

What KBR employees say

Pay

Benefits

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Workplace

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About KBR

Sourced by ZipRecruiter

At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1998

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