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Desktop Imaging Engineer Jobs in Washington (NOW HIRING)

Mindlance

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

... issues such as imaging computers; fixing logon and connectivity issues; patching security ... Bachelor''s degree in Computer Sciences, Electronics & Communication Engineering, Information ...

Mindlance

Desktop Support

Washington, DC · On-site

... issues such as imaging computers; fixing logon and connectivity issues; patching security ... Bachelor's degree in Computer Sciences, Electronics & Communication Engineering, Information ...

Indigo IT LLC

Mac Support Engineer

Ashburn, VA · On-site

Intermediate Mac Engineer will possess system knowledge in the areas of macOS Imaging, Patching ... Experience in macOS desktop and server support skills * Experience supporting macOS across a range ...

Indigo IT

Mac Support Engineer

Ashburn, VA · Hybrid

Intermediate Mac Engineer will possess system knowledge in the areas of macOS Imaging, Patching ... Experience in macOS desktop and server support skills * Experience supporting macOS across a range ...

GDIT

VDI Engineer - TS/SCI

Annapolis Junction, MD · On-site

$147K - $199K/yr

As a VDI Engineer supporting the Government, you will be trusted to engineer new and improved ... SOE), imaging, evergreen, etc. * Experience with Remote Desktop Service (RDS) on Windows Server ...

GDIT

VDI Engineer - TS/SCI

Sterling, VA · On-site

$147K - $199K/yr

As a VDI Engineer supporting the Government, you will be trusted to engineer new and improved ... SOE), imaging, evergreen, etc. * Experience with Remote Desktop Service (RDS) on Windows Server ...

GDIT

VDI Engineer - TS/SCI with Polygraph

Sterling, VA · On-site

$144K - $195K/yr

Yes SYSTEMS ENGINEER SENIOR At GDIT, you are trusted to deliver secure, reliable virtual desktop ... Azure Virtual Desktop deployments on Windows Server 2019/2022 * Windows 10/11 SOE, imaging ...

GDIT

VDI Engineer - TS/SCI with Polygraph

Sterling, VA · On-site

$144K - $195K/yr

Yes SYSTEMS ENGINEER PRINCIPAL At GDIT, you are trusted to deliver secure, reliable virtual desktop ... Azure Virtual Desktop deployments on Windows Server 2019/2022 * Windows 10/11 SOE, imaging ...

TekSynap

Support Engineer Specialist

Washington, DC · On-site

Minimum 5 years of enterprise desktop support, endpoint administration, or systems support ... Deploy and maintain endpoint devices using enterprise imaging and device management solutions.

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All JobsDesktop Imaging Engineer JobsDesktop Imaging Engineer Jobs in Washington

Desktop Imaging Engineer information

What are some common challenges faced by desktop imaging engineers during large-scale deployments?

Desktop Imaging Engineers often encounter challenges such as hardware compatibility issues, network bandwidth limitations during mass image deployments, and ensuring uniformity across diverse device models. Troubleshooting driver conflicts and managing last-minute updates or software patches can also impact timelines. Collaboration with IT support, network teams, and end users is essential to promptly resolve issues and maintain a smooth deployment process.

What does a desktop imaging engineer do?

A Desktop Imaging Engineer is responsible for creating, maintaining, and deploying standardized operating system images across an organization’s computers. Their work ensures that all company devices have the necessary software, security updates, and configurations for efficient and secure operation. They often use tools like Microsoft SCCM, MDT, or similar platforms to automate image deployment, troubleshoot issues, and support large-scale rollouts. This role is crucial for IT departments to manage endpoints effectively, reduce setup time, and maintain compliance with organizational standards.

What are the key skills and qualifications needed to thrive as a desktop imaging engineer?

A Desktop Imaging Engineer should have expertise in operating system deployment, scripting (such as PowerShell), and experience with imaging tools like Microsoft MDT or SCCM, often supported by a degree in IT or related certifications. Familiarity with endpoint management platforms, automation tools, and troubleshooting hardware and software issues is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These abilities ensure efficient and consistent workstation deployments, supporting organizational productivity and minimizing technical downtime.

What is the difference between Desktop Imaging Engineer vs Desktop Support Technician?

AspectDesktop Imaging EngineerDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentImaging labs, deployment sites, IT departmentsHelp desks, user offices, on-site support
Primary ResponsibilitiesCreating and deploying system images, OS installationsTroubleshooting hardware/software issues, user support
Industry UsageIT departments in corporate, government, educationIT support teams across various industries

The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.

What are popular job titles related to Desktop Imaging Engineer jobs in Washington? For Desktop Imaging Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Desktop Imaging Engineer jobs in Washington look for? The top searched job categories for Desktop Imaging Engineer jobs in Washington are:
What cities in Washington are hiring for Desktop Imaging Engineer jobs? Cities in Washington with the most Desktop Imaging Engineer job openings:
Desktop Imaging Engineer jobs near you
Infographic showing various Desktop Imaging Engineer job openings in Washington as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Desktop Support Technician

Mindlance

Washington, DC • On-site

$23 - $29.25/hr

Other

Re-posted 25 days ago

Job description

Position Summary:

Title: Technician Standard II - IT Coordinator

Duration: 5 Months - Long Term

Location: Washington, DC 20433 (100% Onsite)

Roles & Responsibilities:

  • Providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including:
  • IT support and troubleshooting of client provisioned hardware, software, and applications
  • Client IT training and outreach
  • Direct desk side and remote support
  • Virtual meeting support; and configuration and provisioning of standard devices.

Tier 2 local IT Support is organized by building/location. We engage directly with the business and leverage ServiceNow for incidents and requests to deliver timely, best-in class support to our end-user community. With an annual satisfaction rating that regularly exceeds 95%, the core competencies and responsibilities that contractors must fulfil are:

Core Competencies:

  • Provide technical support to Client-managed desktops, laptops with docking stations and mobile devices. This includes supporting a variety of Client-standard software and hardware (including accessories and peripherals) and addressing issues such as imaging computers; fixing logon and connectivity issues; patching security vulnerabilities; and installing software, among others.
  • Receive and take ownership of requests for help via ServiceNow; respond to and resolve these within agreed-upon timeframes; communicate progress; and document work in the system.
  • Complete tickets within designated service levels: 90% Response SLA met; 95% Resolution SLA met; and meet Quality Management performance indicators.
  • Leverage technical expertise and troubleshooting skills to diagnose problems and identify and apply the appropriate resolution or find resources to resolve the issue.
  • Provide support for meetings and presentations, including video conferences/in-room systems, virtual and hybrid meetings.
  • Provide support to M365 applications (Copilot, Outlook, Office, OneDrive, Teams, etc.)
  • Follow administrative guidelines associated with maintaining high quality IT support, including asset management related tasks, ensuring accurate documentation and record-keeping.
  • Attend to issues with client-owned and personal mobile devices (iOS and Android) which are connected to client corporate systems.

Educational and Technical Qualifications:

Bachelor''s degree in Computer Sciences, Electronics & Communication Engineering, Information Systems Management, or related field, with a minimum of 3 years relevant experience or

Associates Degree with a minimum of 5 years relevant experience.

Certifications:

Industry certifications such as A+ recommended

Required Skills/Abilities:

  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Advanced skills in supporting Windows computers and Apple mobile devices.
  • Advanced skills in supporting Microsoft suite products, e.g. Copilot, Office, Outlook, Teams, SharePoint and OneDrive on Mobile and PC, as well as browser-based applications.
  • Advanced skills with virtual meeting software and hardware, including Cisco products, such as WebEx and videoconference codecs, as well as MS Teams and Zoom.

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999

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