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Freelance Software Support Engineer Jobs in Atlanta, GA

Kiongroup

Software Support Engineer

Atlanta, GA · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12 ...

KNAPP

Software Support Engineer

Kennesaw, GA · On-site

WHAT YOU GET TO DO The Software Support Engineer provides customer-facing software support for KNAPP customers when they experience software issues, operational disruptions, questions, or service ...

Kiongroup

Software Engineer - Tech Support

Atlanta, GA · On-site

$65K - $105K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Key Responsibilities Provide Tier 1 support for hardware, software, and network issues across the ...

BestInBoating

Support Engineer

Kennesaw, GA · Hybrid

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Key Responsibilities Provide Tier 1 support for hardware, software, and network issues across the ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Key Responsibilities Provide Tier 1 support for hardware, software, and network issues across the ...

Acuity Brands

System Support Engineer

Conyers, GA · On-site

Report ongoing software bugs from the field and test environments via collaborative software ... The UC&C Support Engineer will operate with a high degree of independence, keeping in mind that ...

ExtensisHR

Senior Support Engineer

Atlanta, GA

Manage, maintain, and troubleshoot client software, systems, networks, cloud, security, and SaaS services. * Collaborate with support staff, engineering, software development, field technicians, and ...

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All JobsSoftware Support Engineer JobsFreelance Software Support Engineer JobsFreelance Software Support Engineer Jobs in Atlanta, GA

Freelance Software Support Engineer information

See Atlanta, GA salary details

$38K

$87.2K

$160.1K

How much do freelance software support engineer jobs pay per year?

As of Sep 1, 2026, the average yearly pay for freelance software support engineer in Atlanta, GA is $87,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $120,200.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Software Support Engineer vs Technical Support Specialist?

AspectFreelance Software Support EngineerTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Microsoft)Often similar certifications, sometimes less specialized
Work EnvironmentFreelance, remote or on-site, project-basedIn-house or remote, employed by a company
Employer & IndustryClients across various industries, independent contractorsTypically employed by tech companies, service providers
Search & Comparison IntentFreelance Software Support Engineer vs Technical Support Specialist

The main difference lies in employment status and work setup. Freelance Software Support Engineers operate independently, often on project-based contracts, while Technical Support Specialists are usually employed by a company. Both roles require technical certifications and involve troubleshooting, but the freelance role offers more flexibility and diverse clients.

What are the most commonly searched types of Software Support Engineer jobs in Atlanta, GA?

The most popular types of Software Support Engineer jobs in Atlanta, GA are:

What are popular job titles related to Freelance Software Support Engineer jobs in Atlanta, GA?

For Freelance Software Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Freelance Software Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for Freelance Software Support Engineer jobs in Atlanta, GA are:

Freelance Software Support Engineer jobs near you
Infographic showing various Freelance Software Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $87,186 per year, or $41.9 per hour.

Software Support Engineer

Kiongroup

Atlanta, GA • On-site

$65K - $140K/yr

Full-time

Posted 11 days ago

Job description

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12-hour day shifts, four days on and four days off. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking.We offer:

What We Offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be$65,000 - $140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What you Will Do in This Role:

  • Provide technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot software issues
  • Collaborate with the development team to resolve complex issues
  • Document and track customer issues and problems.
  • Assist in the creation of support documentation and knowledge base articles.
  • Conduct training sessions for customers on software usage.
  • Travel approximately 5% of the time to different customer locations and Dematic locations in the United States
  • Participate in an on-call rotation during non-business hours

What We Are Looking For:

  • Bachelor's Degree (Computer Science, Software Engineering, or related field)
  • Proven experience in software support or a similar role
  • Strong problem solving skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Experience with Oracle / MS SQL databases
  • Experience with Windows operatingsystems
  • Material handling experience
  • Experience with Java, C, C#, or Python
  • Customer Service experience

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