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Application Support Engineer Jobs in Pittsburgh, PA

ACA Group

Application Support Engineer

Pittsburgh, PA · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

CGI Inc.

Production Support Engineer

Pittsburgh, PA · On-site

$40.75 - $53.25/hr

Work with Business users and Application Production Support team to handle the application issues ... Oracle, MySQL Programming & Scripting: Java, Python, SQL, PL/SQL, Linux Shell Scripting, Unix ...

NEP Group, Inc.

IP Support Engineer

Pittsburgh, PA · On-site

The IP Support Engineer role involves providing 24/7 engineering support for mobile broadcast units and systems, collaborating with teams to implement and troubleshoot IP video solutions.

NEP GROUP

IP Support Engineer

Pittsburgh, PA

This position provides 24/7 engineering support to NEP SMPTE 2110 (IP) broadcast mobile units, studios and systems. Essential Duties/Responsibilities: Provide 24/7 technical support for NEP mobile ...

Alstom

Fleet Support Engineer

Pittsburgh, PA · On-site

Could you be the full-time onsite Fleet Support Engineer (Electrical/Electronics) we're looking for? This role can be based in one our other locations: Pittsburgh, PA, DFW (Dallas/Fortworth), Altanta ...

NEP Group

IP Support Engineer

Pittsburgh, PA · On-site

This position provides 24/7 engineering support to NEP SMPTE 2110 (IP) broadcast mobile units, studios and systems. Essential Duties/Responsibilities: • Provide 24/7 technical support for NEP ...

NEP Group Inc.

IP Support Engineer

Pittsburgh, PA · On-site

This position provides 24/7 engineering support to NEP SMPTE 2110 (IP) broadcast mobile units, studios and systems. Essential Duties/Responsibilities: * Provide 24/7 technical support for NEP mobile ...

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Application Support Engineer information

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$70

How much do application support engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for application support engineer in Pittsburgh, PA is $47.12, according to ZipRecruiter salary data. Most workers in this role earn between $37.60 and $55.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an application support engineer?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What is an application support engineer?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

Is an application support engineer a good career?

An application support engineer is a viable career option, as it involves troubleshooting and maintaining software systems, which are essential in many industries. The role often requires technical skills, knowledge of tools like SQL and scripting, and certifications such as ITIL or CompTIA. It offers opportunities for career growth into roles like systems analyst or technical lead, with a generally stable job outlook.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by application support engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
What are the most commonly searched types of Application Support Engineer jobs in Pittsburgh, PA? The most popular types of Application Support Engineer jobs in Pittsburgh, PA are:
What are popular job titles related to Application Support Engineer jobs in Pittsburgh, PA? For Application Support Engineer jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Application Support Engineer jobs in Pittsburgh, PA look for? The top searched job categories for Application Support Engineer jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Application Support Engineer jobs? Cities near Pittsburgh, PA with the most Application Support Engineer job openings:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,331 per year, or $45.4 per hour.

Application Support Engineer

Robert Half

Canonsburg, PA • On-site

Temporary

Posted 12 days ago

Job description

We are looking for an Application Support Engineer to join a healthcare services organization in Cannonsburg, Pennsylvania. This Long-term Contract position is well suited for someone who enjoys investigating technical issues, assisting end users, and partnering with teams across the business to keep essential applications running smoothly. The role combines hands-on troubleshooting with cross-functional collaboration to improve system reliability, usability, and operational efficiency.
Responsibilities:
• Deliver ongoing support for core business applications, ensuring users receive timely assistance and minimal disruption to daily operations.
• Investigate application errors, access problems, and system-related concerns to determine root causes and restore normal functionality.
• Manage incoming service requests by assessing urgency, setting priorities, and providing responsive support to technical and non-technical users.
• Partner with department stakeholders to understand recurring issues, recommend corrective actions, and help implement practical solutions.
• Contribute to software updates, validation activities, and rollout efforts by assisting with testing and deployment support.
• Maintain clear records of incidents, resolutions, and support workflows to strengthen knowledge sharing and process consistency.
• Coordinate with internal technology teams and external vendors to address defects, improve system behavior, and resolve escalated issues.
• Monitor application performance and identify opportunities to enhance stability, usability, data quality, and reporting across connected platforms.• At least 2 years of experience in application support, technical support, systems support, or a closely related function.
• Background working in healthcare, healthcare technology, pharmacy, payer, clinical, or another regulated environment.
• Demonstrated ability to troubleshoot technical issues methodically and resolve problems efficiently.
• Strong written and verbal communication skills with the ability to work effectively with varied audiences.
• Experience assisting both business users and technical teams in a support-focused environment.
• Familiarity with ticketing tools, incident tracking practices, and service support processes.
• Solid documentation, organization, and time-management skills in a fast-moving setting.
• Exposure to tools or environments such as Active Directory, business applications, hardware support, or network-connected systems is a plus.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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