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Manager Systems Support Engineer Jobs in Pittsburgh, PA

Performance Optimization Analyze application data tune system performance and modernize refactor ... Databases Proficiency in SQL and database management * Tools Maven Gradle Git and monitoring ...

Provide 24/7 technical support for NEP mobile units, studios, fly packs and other broadcast systems ... Demonstrates ability to multi-task several priorities and possess solid time management skills.

Production Support Engineer

Pittsburgh, PA ยท On-site

$39.25 - $51.25/hr

Production Support Engineer with ServiceNow Location: Pittsburgh, PA (Onsite) Must have skills ... production support management L1/L2 and on-call coordination ServiceNow, JIRA, Confluence ...

Preparing and managing engineering change documentation for designated systems * Providing technical support for troubleshooting and upgrades of designated subsystems * Collaborating with wayside and ...

Preparing and managing engineering change documentation for designated systems * Providing technical support for troubleshooting and upgrades of designated subsystems * Collaborating with wayside and ...

Preparing and managing engineering change documentation for designated systems * Providing technical support for troubleshooting and upgrades of designated subsystems * Collaborating with wayside and ...

The individual selected for this Genetec Support Engineer role will support a growing, integrated ... You will own end-to-end system management, ensure reliability and security, and collaborate with ...

New

Support product and interface definition across integrated systems System Integration & Testing ... Manage system configurations and maintain accurate records * Ensure documentation supports ...

... and managing system configurations. This would include maintaining data integrity and providing ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

The Technical Support Engineer will provide phone, and e-mail technical support to Xylem Water ... Support customers with troubleshooting, water system problem solving. * Identify spare parts ...

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

As a leading global financial services company at the heart of the global financial system, we ... Manage identity, access, and authorization mechanisms such as Microsoft Entra ID (Azure AD), Active ...

Cloud Support Engineer

Pittsburgh, PA ยท On-site

$54 - $72.25/hr

As a leading global financial services company at the heart of the global financial system, we ... Manage identity, access, and authorization mechanisms such as Microsoft Entra ID (Azure AD), Active ...

Cloud Support Engineer

Pittsburgh, PA

$54 - $72.25/hr

As a leading global financial services company at the heart of the global financial system, we ... Manage identity, access, and authorization mechanisms such as Microsoft Entra ID (Azure AD), Active ...

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Manager Systems Support Engineer information

See Pittsburgh, PA salary details

$18

$41

$73

How much do manager systems support engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for manager systems support engineer in Pittsburgh, PA is $41.64, according to ZipRecruiter salary data. Most workers in this role earn between $30.82 and $47.16 per hour, depending on experience, location, and employer.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Pittsburgh, PA?

For Manager Systems Support Engineer jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Pittsburgh, PA look for?

The top searched job categories for Manager Systems Support Engineer jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Manager Systems Support Engineer jobs?

Cities near Pittsburgh, PA with the most Manager Systems Support Engineer job openings:

IT Business Systems Support

AQUATECH INTERNATIONAL LLC

Canonsburg, PA โ€ข On-site

Full-time

Retirement, PTO

Re-posted 21 days ago


Key responsibilities

  • Support and troubleshoot business applications such as ERP and CRM systems.

  • Assist with system setup, configuration, data imports/exports, and routine system tasks.

  • Develop business reports, maintain documentation, and participate in testing updates and enhancements.


Job description

At Aquatech, we tackle the challenges of water scarcity and complexity by leveraging technology, expertise, and financing to deliver comprehensive solutions that reduce carbon and recycled water footprint. As a leading global provider of water and process technology solutions, we help the world's most recognized companies achieve their sustainability and operational goals by implementing innovative approaches for water reuse, desalination, minimal and zero liquid discharge, and critical minerals recovery. Our work catalyzes the transition toward a more sustainable future and showcases our commitment to addressing water's role in climate adaptation. Learn more at www.aquatech.com.
Aquatech has an immediate need for a full-time Business Systems Support. The hours are Monday to Friday 8:00 am to 5:00 pm at our Canonsburg office.
IT Business Systems Support professional to help our team support and improve the business applications that keep our operations running-ERP, CRM, finance, HR, and more. This role is ideal for someone early in their IT or business systems career who enjoys problem-solving, learning new systems, and helping users succeed. Understanding Business Process and implementing it in business systems is a key success factor for this role .
Job Description:
  • Usage and support for ERP/CRM and other business applications
  • Develop Business reporting as required by business
  • Troubleshoot issues and document resolutions
  • Assist with setup, and basic system configuration
  • Support data imports/exports and routine system tasks
  • Maintain documentation, SOPs, and training materials
  • Participate in testing for updates, patches, and small enhancements
  • Support procurement, inventory, and project tracking processes
  • Troubleshoot system and data issues; escalate as needed
  • Work with engineering and operations teams to align system data with business processes

Skill Requirements:
  • Associate's or bachelor's degree in, Business, Computer Science, or related field
  • Strong analytical and problem-solving skills
  • Basic understanding of business processes (finance, operations, sales, supply chain)
  • Familiarity with ERP/CRM or business applications (coursework or internship acceptable)
  • Solid communication and customer service skills
  • Experience with ERP/CRM systems (SAP B1, , QuickBooks, etc.)
  • Exposure to SQL, reporting tools, or workflow automation
  • Help desk or support experience

Benefits:
Aquatech offers a comprehensive benefits package, including paid time off, company-paid holidays, and a 401 (k) plan. All benefits are based on eligibility.
Essential Functions:
To succeed in this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Job Demands:
Exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time and limited walking and standing.
Qualifications / Experience
  • Bachelor's degree
  • Two (2) years of experience is preferred
  • One (1) year of experience with SAP is preferred