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Manager Systems Support Engineer Jobs in Pittsburgh, PA

Performance Optimization Analyze application data tune system performance and modernize refactor ... Databases Proficiency in SQL and database management * Tools Maven Gradle Git and monitoring ...

... systems, collaborating with teams to implement and troubleshoot IP video solutions ... management skills. • Technical support background • Must be willing and able to travel as ...

... and systems. Essential Duties/Responsibilities: • Provide 24/7 technical support for NEP mobile ... management skills. • Technical support background • Must be willing and able to travel as ...

Provide 24/7 technical support for NEP mobile units, studios, fly packs and other broadcast systems ... Demonstrates ability to multi-task several priorities and possess solid time management skills.

Provide 24/7 technical support for NEP mobile units, studios, fly packs and other broadcast systems ... Demonstrates ability to multi-task several priorities and possess solid time management skills.

Preparing and managing engineering change documentation for designated systems * Providing technical support for troubleshooting and upgrades of designated subsystems * Collaborating with wayside and ...

Support product and interface definition across integrated systems System Integration & Testing ... Manage system configurations and maintain accurate records * Ensure documentation supports ...

Preparing and managing engineering change documentation for designated systems * Providing technical support for troubleshooting and upgrades of designated subsystems * Collaborating with wayside and ...

Preparing and managing engineering change documentation for designated systems * Providing technical support for troubleshooting and upgrades of designated subsystems * Collaborating with wayside and ...

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Manager Systems Support Engineer information

See Pittsburgh, PA salary details

$18

$41

$73

How much do manager systems support engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for manager systems support engineer in Pittsburgh, PA is $41.64, according to ZipRecruiter salary data. Most workers in this role earn between $30.82 and $47.16 per hour, depending on experience, location, and employer.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Pittsburgh, PA?

For Manager Systems Support Engineer jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Pittsburgh, PA look for?

The top searched job categories for Manager Systems Support Engineer jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Manager Systems Support Engineer jobs?

Cities near Pittsburgh, PA with the most Manager Systems Support Engineer job openings:

Application Support Engineer

Robert Half

Canonsburg, PA • On-site

Temporary

Posted 17 days ago


Job description

We are looking for an Application Support Engineer to join a healthcare services organization in Cannonsburg, Pennsylvania. This Long-term Contract position is well suited for someone who enjoys investigating technical issues, assisting end users, and partnering with teams across the business to keep essential applications running smoothly. The role combines hands-on troubleshooting with cross-functional collaboration to improve system reliability, usability, and operational efficiency.
Responsibilities:
• Deliver ongoing support for core business applications, ensuring users receive timely assistance and minimal disruption to daily operations.
• Investigate application errors, access problems, and system-related concerns to determine root causes and restore normal functionality.
• Manage incoming service requests by assessing urgency, setting priorities, and providing responsive support to technical and non-technical users.
• Partner with department stakeholders to understand recurring issues, recommend corrective actions, and help implement practical solutions.
• Contribute to software updates, validation activities, and rollout efforts by assisting with testing and deployment support.
• Maintain clear records of incidents, resolutions, and support workflows to strengthen knowledge sharing and process consistency.
• Coordinate with internal technology teams and external vendors to address defects, improve system behavior, and resolve escalated issues.
• Monitor application performance and identify opportunities to enhance stability, usability, data quality, and reporting across connected platforms.• At least 2 years of experience in application support, technical support, systems support, or a closely related function.
• Background working in healthcare, healthcare technology, pharmacy, payer, clinical, or another regulated environment.
• Demonstrated ability to troubleshoot technical issues methodically and resolve problems efficiently.
• Strong written and verbal communication skills with the ability to work effectively with varied audiences.
• Experience assisting both business users and technical teams in a support-focused environment.
• Familiarity with ticketing tools, incident tracking practices, and service support processes.
• Solid documentation, organization, and time-management skills in a fast-moving setting.
• Exposure to tools or environments such as Active Directory, business applications, hardware support, or network-connected systems is a plus.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948