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L3 Engineer Jobs in Arizona (NOW HIRING)

itSynergy

Level 2 Help Desk Engineer

Phoenix, AZ · Hybrid

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll assist with onboarding/offboarding tasks involving custom configurations, mentor L1 engineers, and collaborate with L3 engineers on critical incidents. Schedule & Work Location * Hybrid ...

New

Pkaza

QA/QC Engineer - Data Center Construction

Mesa, AZ · On-site

$71K - $92K/yr

  • Medical

  • Retirement

QA/QC Engineer - Data Center Construction - Mesa, AZ This opportunity is with a leading EPC Company ... Perform L1, L2 and L3 QA inspections on all equipment * Develop and Review standard operating ...

Globe Telecom, Inc.

Data Engineer Manager

Globe, AZ

$108K - $130K/yr

Serve as the escalation point for L3 support, leading the resolution of complex pipeline and platform issues in coordination with QA and DevOps. * Conduct root cause analysis (RCA) for incidents ...

New

1 point system

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

* Production Support Engineer * Client is seeking a skilled Production Support Engineer to join our ... Provide L2/L3 production support for critical applications, performing root cause analysis (RCA ...

Pkaza

Mechanical Commissioning Engineer

Mesa, AZ · On-site

  • Medical

  • Retirement

... between Engineering and Construction Teams to drive the Cx process. The CxA Agent will be ... For levels above L3, the CxA Agent will work with 3rd party CxA firms to help manage and oversee ...

Wells Fargo

Lead Infrastructure Engineer

Chandler, AZ · On-site +1

$105K - $138K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... (SRE) teams to provide L3 support, perform root cause analysis, resolve complex AWS infrastructure issues, and implement long-term reliability improvements * 3+ years of Terraform experience ...

Luxoft

Senior Network Engineer

Phoenix, AZ · On-site

$103K - $141K/yr

Project description The Senior Network Engineer is responsible for leading the implementation and ... Solid understanding of L2/L3 networking (BGP, OSPF, VXLAN, EVPN). Strong Experience with AWS, Azure ...

MalaceHR

Network Engineer

Phoenix, AZ · Hybrid

$60/hr

Job Summary: The Senior Network Engineer is responsible for leading the implementation and ... Solid understanding of L2/L3 networking (BGP, OSPF, VXLAN, EVPN). * Strong Experience with AWS ...

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Showing results 1-20

All JobsL3 Engineer JobsL3 Engineer Jobs in Arizona

L3 Engineer information

See Arizona salary details

$36.3K

$94.8K

$128.1K

How much do l3 engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for l3 engineer in Arizona is $94,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $108,600.00 per year, depending on experience, location, and employer.

What is an L3 engineer?

L3 Engineers, or Level 3 Engineers, are highly skilled technical professionals who provide expert support for complex IT systems and infrastructure. They are the final escalation point for technical issues that cannot be resolved by Level 1 (L1) or Level 2 (L2) support teams. L3 Engineers typically handle advanced troubleshooting, root cause analysis, and the implementation of solutions for critical problems. They may also be involved in designing, configuring, and maintaining systems, ensuring reliability and performance. Their expertise is crucial for resolving high-impact incidents and preventing future issues.

What are the key skills and qualifications needed to thrive as an L3 engineer, and why are they important?

To thrive as an L3 Engineer, you need advanced expertise in troubleshooting, system administration, and deep technical knowledge of network and server infrastructure, often backed by a relevant degree and certifications like CCNP or MCSE. Familiarity with enterprise monitoring tools, ticketing systems, virtualization platforms, and scripting languages is typically required. Strong analytical thinking, effective communication, and the ability to work under pressure are valuable soft skills for this role. These competencies ensure timely and effective resolution of complex issues, minimizing downtime and maintaining seamless IT operations.

What is the difference between L3 Engineer vs Network Engineer?

AspectL3 EngineerNetwork Engineer
CertificationsCCNA, CCNP, CompTIA Network+CCNA, CCNP, CompTIA Network+
Work EnvironmentData centers, enterprise networks, telecomsCorporate offices, data centers, service providers
ResponsibilitiesNetwork troubleshooting, configuration, supportDesign, implement, maintain network infrastructure
Industry UsageIT, telecommunications, enterpriseIT, telecommunications, service providers

Both L3 Engineers and Network Engineers often hold similar certifications and work in comparable environments. While L3 Engineers focus on advanced troubleshooting and support within IT infrastructure, Network Engineers typically design and implement network systems. The roles overlap in skills and industry usage, but L3 Engineers tend to handle escalated issues, whereas Network Engineers focus on network planning and deployment.

What types of technical issues or projects does an L3 engineer typically handle compared to L1 and L2 support roles?

L3 Engineers are responsible for resolving the most complex technical issues that cannot be addressed by L1 (first-line) or L2 (second-line) support teams. They often work on advanced troubleshooting, root cause analysis, and implementing permanent fixes for recurring problems. Additionally, L3 Engineers may lead critical infrastructure projects, develop automation scripts, and collaborate closely with development or architecture teams to improve system reliability. Their role often involves a mix of incident management, proactive system enhancements, and knowledge sharing with junior engineers.

What are popular job titles related to L3 Engineer jobs in Arizona?

For L3 Engineer jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching L3 Engineer jobs in Arizona look for?

The top searched job categories for L3 Engineer jobs in Arizona are:

L3 Engineer jobs near you
Infographic showing various L3 Engineer job openings in Arizona as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $94,822 per year, or $45.6 per hour.

Senior IT Services Engineer (L2/L3) / Managed IT Security Services / Hybrid

Motion Recruitment Partners, LLC

Scottsdale, AZ • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

About the Role
We are a managed IT and security services provider (MSP/MSSP) seeking a strong L2/L3 IT Services Engineer to support our managed services and security operations team. You will work directly across multiple client environments, owning escalations, maintenance, and client relationships while partnering with our help desk and NOC. This is a hands-on, client-facing engineering role for someone who is broad across the stack but has genuine depth in a few areas.
What You'll Do
  • Serve as primary engineer for a set of assigned clients - build and maintain those relationships and act as their main technical point of contact.
  • Triage and resolve L2/L3 support requests across phone, email, and ticketing; manage queues to meet/exceed SLAs.
  • Handle NOC-related tickets and alert response: server-down notifications, performance issues, event log alerts, failed backups, EDR alerts, vendor and renewal items.
  • Perform monthly client maintenance: backup verification, firmware/patch status, network performance, documentation.
  • Troubleshoot end to end: user administration, workstations, servers, networking, virtualization, printers, mobile/handheld devices, storage, and wireless.
  • Stage, deploy, and decommission systems and virtual hosts (including secure data wipes).
  • System and network administration: virtualization hosts, switches, firewalls, storage, and supporting client and internal infrastructure.
  • Maintain accurate client documentation in IT documentation platforms.
  • Participate in an on-call rotation (one-week rotation monitoring after-hours alerts).
  • Support security and compliance tasks and awareness (e.g., SOC 2, HIPAA).
Required
  • ~2+ years in an MSP / MSSP environment supporting multiple client organizations. This is a hard requirement - candidates from internal-IT-only backgrounds are not a fit for this role. Ideal candidates are currently at an MSP, or no more than a couple of years removed from MSP work.
  • L2/L3-caliber troubleshooting across Windows environments; self-sufficient on escalations.
  • Virtualization depth - VMware and/or Hyper-V.
  • Entra ID / Intune administration.
  • Solid, self-sufficient networking - DNS, DHCP, TCP/IP, VPN, firewalls, routing fundamentals. (Expert-level networking is not required.)
  • Active Directory and Microsoft 365 administration; Windows Server; remote access/VPN; backups; network printing.
  • Genuine "jack of all trades" breadth with real depth (mastery) in 1-3 areas.
  • Strong customer-service orientation and clear written/verbal communication.
Nice to Have
  • Linux familiarity (administration of Linux-based systems).
  • Security/compliance exposure (SOC 2, HIPAA).
  • Cloud platform experience (Azure, AWS).
  • Relevant certifications (Network+, Security+, Microsoft/Azure, VMware, etc.).
Compensation & Benefits
  • Base $68K-$75K DOE.
  • Monthly utilization-based bonus (typical ~$8K/year, with upside for exceeding utilization targets).
  • Medical, dental, vision, and life insurance.
  • PTO + 10 paid holidays.
  • 401(k).
  • Continuing education and certification support.
Location & Working Conditions
  • Hybrid: remote-friendly, with a couple of days per week in-office for equipment staging and installation prep - candidates should be local to the [metro area / city].
  • On-call rotation; occasional travel to client sites for implementations.
  • Must be able to lift and transport equipment; may sit for prolonged periods.
  • May occasionally work outside regular business hours for critical issues or maintenance windows.

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