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Desktop Imaging Engineer Jobs in Arizona (NOW HIRING)

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients ... Hardware imaging, deployment, and repair management services * When de-installing equipment, de-tag ...

Enterprise Architect

Tempe, AZ

$66 - $85.25/hr

VDI Architect's role is responsible for VDI, Virtual Desktop Infrastructure platform (Engineering ... S. imaging strategy and integration with Applications VDI Standards Management and expand VDI ...

VDI Architect's role is responsible for VDI, Virtual Desktop Infrastructure platform (Engineering ... S. imaging strategy and integration with Applications VDI Standards Management and expand VDI ...

Responsibilities : • Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets and smartphones • Imaging computers utilizing PXE boot • Office 365 Administration • ...

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Desktop Imaging Engineer information

What are some common challenges faced by Desktop Imaging Engineers during large-scale deployments?

Desktop Imaging Engineers often encounter challenges such as hardware compatibility issues, network bandwidth limitations during mass image deployments, and ensuring uniformity across diverse device models. Troubleshooting driver conflicts and managing last-minute updates or software patches can also impact timelines. Collaboration with IT support, network teams, and end users is essential to promptly resolve issues and maintain a smooth deployment process.

What imaging job pays the most?

In the field of desktop imaging, senior roles such as Imaging Manager or Lead Imaging Engineer tend to offer the highest salaries, often exceeding $100,000 annually. These positions typically require advanced technical skills, certifications, and experience managing imaging processes or teams.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior media engineers, digital imaging specialists, or multimedia directors can earn $150,000 or more annually. These positions often require advanced technical skills, extensive experience, and proficiency with industry-standard tools like Adobe Creative Suite or media management systems.

What does a Desktop Imaging Engineer do?

A Desktop Imaging Engineer is responsible for creating, maintaining, and deploying standardized operating system images across an organization’s computers. Their work ensures that all company devices have the necessary software, security updates, and configurations for efficient and secure operation. They often use tools like Microsoft SCCM, MDT, or similar platforms to automate image deployment, troubleshoot issues, and support large-scale rollouts. This role is crucial for IT departments to manage endpoints effectively, reduce setup time, and maintain compliance with organizational standards.

What are the key skills and qualifications needed to thrive as a Desktop Imaging Engineer, and why are they important?

A Desktop Imaging Engineer should have expertise in operating system deployment, scripting (such as PowerShell), and experience with imaging tools like Microsoft MDT or SCCM, often supported by a degree in IT or related certifications. Familiarity with endpoint management platforms, automation tools, and troubleshooting hardware and software issues is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These abilities ensure efficient and consistent workstation deployments, supporting organizational productivity and minimizing technical downtime.

What does an imaging engineer do?

A desktop imaging engineer is responsible for creating, deploying, and maintaining system images for computers and devices to ensure consistent and efficient setup across an organization. They often work with imaging tools, operating systems, and hardware configurations, and may troubleshoot issues related to system deployment. Strong knowledge of operating systems, scripting, and imaging software is essential for this role.

What is the difference between Desktop Imaging Engineer vs Desktop Support Technician?

AspectDesktop Imaging EngineerDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentImaging labs, deployment sites, IT departmentsHelp desks, user offices, on-site support
Primary ResponsibilitiesCreating and deploying system images, OS installationsTroubleshooting hardware/software issues, user support
Industry UsageIT departments in corporate, government, educationIT support teams across various industries

The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.

What engineer makes $500,000 a year?

While most engineering roles do not reach a $500,000 annual salary, some highly specialized or senior-level engineers, such as senior software engineers, engineering managers, or those in executive positions, can earn this level of compensation, especially with bonuses, stock options, or in high-cost-of-living areas. Achieving such a salary typically requires extensive experience, advanced skills, and often leadership responsibilities or working in lucrative industries like technology or finance.
What are popular job titles related to Desktop Imaging Engineer jobs in Arizona? For Desktop Imaging Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Desktop Imaging Engineer jobs in Arizona look for? The top searched job categories for Desktop Imaging Engineer jobs in Arizona are:
What cities in Arizona are hiring for Desktop Imaging Engineer jobs? Cities in Arizona with the most Desktop Imaging Engineer job openings:

Onsite Desktop Support Engineer

Forhyre

Phoenix, AZ

Full-time

Re-posted 5 days ago


Job description

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Note:

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

This position may requires onsite presence and travel to project / client location/s

Responsibilities

  • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment
  • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance
  • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required
  • Monitoring queues for incidents or requests that require resolution
  • Escalate to L3 team /Vendors in case assistance is required to resolve any issue
  • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors
  • Prioritizing work based on the impact and urgency of the ticket
  • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss)
  • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them
  • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution
  • Fulfilment of Service Requests where necessary
  • Track and report status of IMAC requests
  • Verify completion of IMACs
  • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests
  • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations)
  • User Data Transfer on need basis
  • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners
  • Hardware imaging, deployment, and repair management services
  • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal
  • Steady State Asset Refresh (Does not include project activity of bulk device replacement)
  • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities
  • Replacement of consumables for network printers and reporting issues to the appropriate vendor
  • VIP Support (white glove service)
  • Inventory management and labelling of devices within Client office environment
  • Handling shipping and receiving requests for movement of end devices within Client office

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude
  • No minimum qualification as long as you have experience