ZipRecruiter

Log In

1

Network Help Desk Jobs in Arizona (NOW HIRING)

Headfarmer

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

Troubleshoot hardware, software, printer, and basic network issues * Install, configure, and ... Help Desk, Desktop Support, or Technical Support experience * Working knowledge of Windows ...

Winsor Consulting Group LLC

Help Desk Technician

Tucson, AZ · On-site

$19 - $25.50/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Foundational understanding of Microsoft 365, Windows 10/11, and basic networking (TCP/IP, DNS, DHCP ...

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software ...

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software ...

CALIBRE

Help Desk Technician

Fort Huachuca, AZ

$40K - $50K/yr

We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is ... Troubleshoot network connectivity issues, working with remote employees on a corporate network.

Kestra Holdings

Senior Help Desk Engineer

Tempe, AZ · On-site

As the Help Desk IT Support Engineer, you will report to manager of the Help Desk. You will provide ... Partner with cybersecurity, networking, infrastructure, vendors, and business stakeholders to ...

NEOGOV

Help Desk Support Technician - Bisbee

Bisbee, AZ · On-site

$15 - $20.25/hr

... and network access; • Provides basic support for office productivity applications such as ... the Help Desk and assigns trouble-tickets/change-requests to the appropriate technician ...

Nuvodia

Help Desk Specialist II

Chandler, AZ · On-site

$19.53 - $31.37/hr

The Help Desk II must be able to work effectively and efficiently to identify and resolve multiple ... Loads appropriate PC software packages such as operating systems, networking components, and office ...

Nuvodia

Help Desk Specialist II

Chandler, AZ · On-site

$19.53 - $31.37/hr

The Help Desk II must be able to work effectively and efficiently to identify and resolve multiple ... Loads appropriate PC software packages such as operating systems, networking components, and office ...

ATG

Help Desk Specialist - Junior

Fort Huachuca, AZ · On-site

The Help Desk Specialist function is to support the Army's Global Cyber Center. Key ... Support management services for all accounts, credentials, badges, and network access for personnel ...

IDEALFORCE LLC

Help Desk Analyst (29047)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... network, PC/Hardware, server support, or security related); researching and analyzing a wide range of production problems in order to provide technical assistance or determine if automated system ...

IDEALFORCE LLC

Help Desk Analyst (29310)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... network, PC/Hardware, server support, or security related); researching and analyzing a wide range of production problems in order to provide technical assistance or determine if automated system ...

ClearanceJobs

L1 Service Desk Jobs

Sierra Vista, AZ · On-site

$17.75 - $24/hr

Help Desk Support Technician (DoD Service Desk) Location: Fort Huachuca, AZ (Onsite) Clearance: Active Secret Clearance preferred. Candidates with a current CompTIA A+, Network+, or Security ...

IDEALFORCE LLC

Service Desk Analyst(35208)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Perform escalated Help Desk functions including answering requests for assistance, creating tickets ... Troubleshoots network-related or network software-related problems Maintain agency servers and 3rd ...

next page

Showing results 1-20

All JobsNetwork Help Desk JobsNetwork Help Desk Jobs in Arizona

Network Help Desk information

See Arizona salary details

$9

$19

$30

How much do network help desk jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for network help desk in Arizona is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.49 per hour, depending on experience, location, and employer.

What is a network help desk professional?

Network Help Desk professionals are IT support specialists who assist users in troubleshooting and resolving issues related to computer networks. They handle problems such as connectivity issues, network configuration errors, and hardware or software malfunctions. Their responsibilities often include responding to user queries, diagnosing network problems, guiding users through solutions, and escalating complex issues to higher-level technical staff. Network Help Desk professionals play a crucial role in maintaining the smooth operation of an organization's IT infrastructure.

What are the key skills and qualifications needed to thrive as a network help desk professional?

To thrive as a Network Help Desk professional, you need a solid understanding of computer networks, troubleshooting skills, and typically an associate degree or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote desktop applications is often required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills enable prompt, accurate support that ensures network reliability and minimizes downtime for organizations.

What are some common challenges faced by network help desk professionals, and how can they be managed effectively?

Network Help Desk professionals often encounter challenges such as troubleshooting complex connectivity issues, handling high volumes of support requests, and communicating technical information to non-technical users. Managing these challenges effectively involves prioritizing tickets based on urgency, continuously updating technical skills, and utilizing clear, customer-friendly communication. Additionally, collaborating closely with network engineers and other IT staff can help resolve escalated issues quickly and foster a supportive team environment.

What is the difference between Network Help Desk vs Technical Support Specialist?

AspectNetwork Help DeskTechnical Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, IT support centers, corporate networksCustomer service, software/hardware troubleshooting
Employer & IndustryIT departments, managed service providersTech companies, retail, healthcare

Network Help Desk roles focus on troubleshooting network issues, configuring routers, switches, and maintaining network infrastructure. Technical Support Specialists handle a broader range of hardware and software problems, often assisting end-users with software applications and device issues. While both roles require technical certifications and customer service skills, Network Help Desk positions are more network-centric, whereas Technical Support Specialists cover a wider array of technical problems.

What are popular job titles related to Network Help Desk jobs in Arizona?

For Network Help Desk jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Network Help Desk jobs in Arizona look for?

The top searched job categories for Network Help Desk jobs in Arizona are:

What cities in Arizona are hiring for Network Help Desk jobs?

Cities in Arizona with the most Network Help Desk job openings:

Network Help Desk jobs near you
Infographic showing various Network Help Desk job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 2% Temporary, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,403 per year, or $19.4 per hour.

Help Desk Technician

Phoenix, AZ • On-site

Headfarmer
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Headfarmerexternal

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Help Desk Technician

Are you passionate about technology and enjoy helping others solve technical issues? We are seeking a customer-focused Help Desk Technician to provide first-level technical support to internal users. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys troubleshooting hardware, software, and network issues.

Responsibilities:

  • Provide Tier 1 technical support via phone, email, chat, and in person
  • Troubleshoot hardware, software, printer, and basic network issues
  • Install, configure, and maintain desktops, laptops, mobile devices, and peripherals
  • Create, document, and resolve support tickets in the IT ticketing system
  • Escalate complex issues to senior IT staff when necessary
  • Set up user accounts, passwords, and access permissions
  • Assist with onboarding and offboarding employees, including equipment deployment
  • Document solutions and maintain accurate technical records
  • Deliver exceptional customer service while meeting service level expectations

Qualifications:

  • 1–3 years of Help Desk, Desktop Support, or Technical Support experience
  • Working knowledge of Windows operating systems and Microsoft 365
  • Experience supporting Active Directory, Azure AD, or Entra ID preferred
  • Familiarity with ticketing systems such as ServiceNow, Jira, Zendesk, or Freshservice
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
  • Experience supporting printers, VPNs, and remote users
  • Strong troubleshooting, communication, and customer service skills
  • CompTIA A+, Network+, or Microsoft certifications are a plus

Preferred Skills:

  • Microsoft Intune or Endpoint Manager
  • Remote support tools
  • Hardware deployment and imaging
  • Multi-site or hybrid workforce support

Why Join Us?

  • Competitive salary
  • Medical, dental, vision, and 401(k)
  • Paid time off and holidays
  • Professional development and certification opportunities
  • Collaborative team environment with opportunities for career growth

Schedule:

  • Full-time
  • Monday–Friday
  • Occasional after-hours or on-call support may be required

Company Description

Headfarmer is a premier Consulting & Recruiting firm specializing in the placement of the upper echelon of Finance, IT, and Human Resource talent in the greater Phoenix area. We offer a unique process of "headfarming" which provides a level of professional support to both candidates and clients that exceeds recruiting industry standards.

Above it all, we believe in what we call selfless acts of service—we’re going to do the right thing for our clients and candidates, no matter what it means for us.
Hunters provide for today. Farmers cultivate for a generation. We’re not headhunters ... we’re Headfarmers.