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Network Help Desk Jobs in Arizona (NOW HIRING)

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$50K - $60K/yr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$24.04 - $28.85/hr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Interface

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Help Desk Technician

Scottsdale, AZ · On-site

$23 - $27/hr

The IT Help Desk Support Technician serves as the first point of contact for employees requiring ... Diagnose and resolve hardware, software, network, and connectivity issues, escalating more complex ...

Winsor Consulting Group LLC

Help Desk Technician

Tucson, AZ · On-site

$19 - $25.50/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Foundational understanding of Microsoft 365, Windows 10/11, and basic networking (TCP/IP, DNS, DHCP ...

CALIBRE Systems, Inc.

Help Desk Technician

Sierra Vista, AZ · On-site

$17.75 - $24/hr

They are seeking a remote Help Desk Technician to provide technical support and serve as the ... The role involves troubleshooting, assisting with application navigation, and resolving network ...

CALIBRE

Help Desk Technician

Fort Huachuca, AZ · On-site

$40K - $50K/yr

We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is ... Troubleshoot network connectivity issues, working with remote employees on a corporate network.

Arizona Priority Care

Help Desk Technician

Chandler, AZ

$19.75 - $26.50/hr

Our provider network is comprised of more than 6,000 health care providers, including primary and ... The Help Desk Technician I serves as the first and primary point of contact for all IT support ...

Integritymarketing

Help Desk Technician

Scottsdale, AZ · On-site

$20.25 - $27.25/hr

Experience * 3-5 years of experience in a customer-facing IT support or help desk role ... IT certifications such as CompTIA A+, Network+, Microsoft, or equivalent are preferred. About ...

ATG

Help Desk Specialist - Junior

Fort Huachuca, AZ · On-site

The Help Desk Specialist function is to support the Army's Global Cyber Center. Key ... Support management services for all accounts, credentials, badges, and network access for personnel ...

IDEALFORCE LLC

Help Desk Analyst (29310)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... network, PC/Hardware, server support, or security related); researching and analyzing a wide range of production problems in order to provide technical assistance or determine if automated system ...

IDEALFORCE LLC

Help Desk Analyst (29047)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

... network, PC/Hardware, server support, or security related); researching and analyzing a wide range of production problems in order to provide technical assistance or determine if automated system ...

TEKsystems

L1 Help Desk Support

Sierra Vista, AZ

$27.53/hr

Our team is seeking qualified help desk technicians to support one of the largest, most ... software, network, system/application access, and telecommunications systems. * Answers basic ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · On-site

... k Analyst is a pivotal support position within our Managed Services organization. Our Service Desk ... Borderless Networking, Client/Server Application Support) * Able to produce a high standard ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · Hybrid

... k Analyst is a pivotal support position within our Managed Services organization. Our Service Desk ... Borderless Networking, Client/Server Application Support) * Able to produce a high standard ...

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All JobsNetwork Help Desk JobsNetwork Help Desk Jobs in Arizona

Network Help Desk information

See Arizona salary details

$9

$19

$30

How much do network help desk jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for network help desk in Arizona is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Network Help Desk professional, and why are they important?

To thrive as a Network Help Desk professional, you need a solid understanding of computer networks, troubleshooting skills, and typically an associate degree or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote desktop applications is often required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills enable prompt, accurate support that ensures network reliability and minimizes downtime for organizations.

What is the difference between Network Help Desk vs Technical Support Specialist?

AspectNetwork Help DeskTechnical Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, IT support centers, corporate networksCustomer service, software/hardware troubleshooting
Employer & IndustryIT departments, managed service providersTech companies, retail, healthcare

Network Help Desk roles focus on troubleshooting network issues, configuring routers, switches, and maintaining network infrastructure. Technical Support Specialists handle a broader range of hardware and software problems, often assisting end-users with software applications and device issues. While both roles require technical certifications and customer service skills, Network Help Desk positions are more network-centric, whereas Technical Support Specialists cover a wider array of technical problems.

What are Network Help Desk professionals?

Network Help Desk professionals are IT support specialists who assist users in troubleshooting and resolving issues related to computer networks. They handle problems such as connectivity issues, network configuration errors, and hardware or software malfunctions. Their responsibilities often include responding to user queries, diagnosing network problems, guiding users through solutions, and escalating complex issues to higher-level technical staff. Network Help Desk professionals play a crucial role in maintaining the smooth operation of an organization's IT infrastructure.

What are some common challenges faced by Network Help Desk professionals, and how can they be managed effectively?

Network Help Desk professionals often encounter challenges such as troubleshooting complex connectivity issues, handling high volumes of support requests, and communicating technical information to non-technical users. Managing these challenges effectively involves prioritizing tickets based on urgency, continuously updating technical skills, and utilizing clear, customer-friendly communication. Additionally, collaborating closely with network engineers and other IT staff can help resolve escalated issues quickly and foster a supportive team environment.
What are popular job titles related to Network Help Desk jobs in Arizona? For Network Help Desk jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Network Help Desk jobs in Arizona look for? The top searched job categories for Network Help Desk jobs in Arizona are:
What cities in Arizona are hiring for Network Help Desk jobs? Cities in Arizona with the most Network Help Desk job openings:
Network Help Desk jobs near you
Phoenix, AZ - Service Desk Analyst

Phoenix, AZ - Service Desk Analyst

Expert Technology Services

Phoenix, AZ • On-site

$28.81/hr

Contractor

Posted 17 days ago

Job description

Job Summary (List Format):
- Position: Service Desk Analyst
- Location: Local Phoenix candidates only
- Work Arrangement: Onsite for first 7-10 days (training), then remote
- Compensation: Max bill rate $28.81/hour (with 29% max markup)
- Start Date: Dependent on interview, onboarding, and agency paperwork
- Background Check: HireRight required for background and drug screening
- Interview/Start Requirements:
- Must specify current location in resume
- Must be available for in-person interview within 1 week of posting close
- Must start within 2 weeks of offer
Key Responsibilities:
- Provide timely level-one hardware, software, voice, and network help desk support to agency personnel via phone, email, chat, and ticketing system
- Troubleshoot and resolve user issues using available tools and resources
- Serve as primary contact for assigned support tickets, maintaining communication until resolution
- Escalate and properly route unresolved incidents and requests
- Accurately create and document incident/request tickets in the division ticketing system
- Participate in projects aimed at improving customer service, efficiency, and productivity
- Create, update, and maintain knowledge base articles
- Identify and document trends or patterns in reported issues
Required Skills & Knowledge:
- Windows Operating Systems
- ServiceNow
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Google Workspace (Gmail, G-Suite, Drives, etc.)
Preferred Qualifications:
- Minimum 2 years of technical support experience in a call center environment
- Minimum 2 years of hands-on desktop support experience
- Advanced technical training/certifications (A+, Microsoft, Google, Hardware, Software, Customer Service) preferred