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Network Help Desk Jobs in Arizona (NOW HIRING)

IDEALFORCE LLC

Help Desk Analyst (29047)

Phoenix, AZ

$20.25 - $27.75/hr

... network, PC/Hardware, server support, or security related); researching and analyzing a wide range of production problems in order to provide technical assistance or determine if automated system ...

IDEALFORCE LLC

Help Desk Analyst (29310)

Phoenix, AZ

$20.25 - $27.75/hr

... network, PC/Hardware, server support, or security related); researching and analyzing a wide range of production problems in order to provide technical assistance or determine if automated system ...

Swift Transportation

Help Desk Technician 2

Phoenix, AZ · On-site

$19.75 - $26.75/hr

CPU cycles, disk space, response time and network connections. * Control and monitor job processing ... Answer data center incoming calls and facilitate resolution of Help Desk tickets by providing ...

K2 Staffing

Help Desk Support Level II Technician

Tempe, AZ · On-site

$19.25 - $25.75/hr

... Help Desk Support Level II Technician to join their technical support team. This role is ... Network & Infrastructure Support * Troubleshoot and support network infrastructure including ...

Swift Transportation

Help Desk Technician 2

Phoenix, AZ · On-site

$19.75 - $26.75/hr

CPU cycles, disk space, response time and network connections. * Control and monitor job processing ... Answer data center incoming calls and facilitate resolution of Help Desk tickets by providing ...

Swift Transportation

Help Desk Technician 2

Phoenix, AZ · On-site

$19.75 - $26.50/hr

CPU cycles, disk space, response time and network connections. * Control and monitor job processing ... Answer data center incoming calls and facilitate resolution of Help Desk tickets by providing ...

Swift Transportation

Help Desk Technician 2

Phoenix, AZ · On-site

$19.75 - $26.50/hr

CPU cycles, disk space, response time and network connections. * Control and monitor job processing ... Answer data center incoming calls and facilitate resolution of Help Desk tickets by providing ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · On-site

... k Analyst is a pivotal support position within our Managed Services organization. Our Service Desk ... Borderless Networking, Client/Server Application Support) * Able to produce a high standard ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · Hybrid

... k Analyst is a pivotal support position within our Managed Services organization. Our Service Desk ... Borderless Networking, Client/Server Application Support) * Able to produce a high standard ...

IDEALFORCE LLC

Service Desk Analyst(35208)

Phoenix, AZ

$20.25 - $27.75/hr

Perform escalated Help Desk functions including answering requests for assistance, creating tickets ... Troubleshoots network-related or network software-related problems Maintain agency servers and 3rd ...

IDEALFORCE LLC

Service Desk Analyst(34980)

Phoenix, AZ

$20.25 - $27.75/hr

Perform escalated Help Desk functions including answering requests for assistance, creating tickets ... Troubleshoots network-related or network software-related problems Maintain agency servers and 3rd ...

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Showing results 21-40

All JobsNetwork Help Desk JobsNetwork Help Desk Jobs in Arizona

Network Help Desk information

See Arizona salary details

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$19

$30

How much do network help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for network help desk in Arizona is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a network help desk professional?

To thrive as a Network Help Desk professional, you need a solid understanding of computer networks, troubleshooting skills, and typically an associate degree or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote desktop applications is often required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills enable prompt, accurate support that ensures network reliability and minimizes downtime for organizations.

What is the difference between Network Help Desk vs Technical Support Specialist?

AspectNetwork Help DeskTechnical Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, IT support centers, corporate networksCustomer service, software/hardware troubleshooting
Employer & IndustryIT departments, managed service providersTech companies, retail, healthcare

Network Help Desk roles focus on troubleshooting network issues, configuring routers, switches, and maintaining network infrastructure. Technical Support Specialists handle a broader range of hardware and software problems, often assisting end-users with software applications and device issues. While both roles require technical certifications and customer service skills, Network Help Desk positions are more network-centric, whereas Technical Support Specialists cover a wider array of technical problems.

What is a network help desk professional?

Network Help Desk professionals are IT support specialists who assist users in troubleshooting and resolving issues related to computer networks. They handle problems such as connectivity issues, network configuration errors, and hardware or software malfunctions. Their responsibilities often include responding to user queries, diagnosing network problems, guiding users through solutions, and escalating complex issues to higher-level technical staff. Network Help Desk professionals play a crucial role in maintaining the smooth operation of an organization's IT infrastructure.

What are some common challenges faced by network help desk professionals, and how can they be managed effectively?

Network Help Desk professionals often encounter challenges such as troubleshooting complex connectivity issues, handling high volumes of support requests, and communicating technical information to non-technical users. Managing these challenges effectively involves prioritizing tickets based on urgency, continuously updating technical skills, and utilizing clear, customer-friendly communication. Additionally, collaborating closely with network engineers and other IT staff can help resolve escalated issues quickly and foster a supportive team environment.
What are popular job titles related to Network Help Desk jobs in Arizona? For Network Help Desk jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Network Help Desk jobs in Arizona look for? The top searched job categories for Network Help Desk jobs in Arizona are:
What cities in Arizona are hiring for Network Help Desk jobs? Cities in Arizona with the most Network Help Desk job openings:
Network Help Desk jobs near you
Infographic showing various Network Help Desk job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,403 per year, or $19.4 per hour.

Help Desk Technician Tier 2 / Onsite / Tempe

Motion Recruitment Partners, LLC

Phoenix, AZ • On-site

$19.75 - $26.75/hr

Other

Medical, Dental, Vision, PTO

Posted 8 days ago

Job description

We are looking for a Level 2 Help Desk Technician to join a growing onsite team in Tempe, AZ. This is a full time role supporting a mixed Windows and M365 environment where you'll own escalations, manage user access, troubleshoot technical issues, and ensure daily operations run smoothy. You'll work across desktop, identity, and networking tasks while collaborating closely with senior technical staff.
This position is perfect for a technician who's ready to move beyond basic ticket triage and take on more autonomy. You'll have direct ownership of escalated issues, opportunities to mentor junior staff, and exposure to Intune, Azure AD, networking, and light automation, giving you a pathway toward Systems Administration. The environment values efficiency, communication, and problem solving, creatin strong long term growth potential.
Required Skills & Experience
  • 3-5+ years of IT support experience
  • Strong Windows, M365, Azure AD, and Intune skills
  • Foundational networking concepts
  • Strong communication and customer service mindset
Desired Skills & Experience
  • Experience mentoring Tier 1/help desk analysts
  • Experience with ticketing workflow improvement or SOP documentation
  • Exposure to scripting (powershell preferred)
  • Experience supporting executives / white glove support
What You Will Be Doing
Tech Breakdown
  • 40% Windows 10/11 support
  • 25% M365 / Azure AD user management
  • 15% Intune endpoint configuration & device compliance
  • 10% Networking fundamentals
  • 5% Ticketing systems, documentation, SOP updates
  • 5% White glove and leadership support
Daily Responsibilities
  • 100% Hands On

The Offer
  • Bonus OR Commission eligible
You will receive the following benefits:
  • Medical, Dental, and Vision Insurance
  • Vacation Time
  • Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

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