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Desktop Engineer Two Jobs in Arizona (NOW HIRING)

The IT Engineer II class provides skilled technical services in support of installation ... Desktop and Mobile Services; Service Desk; GIS (Geographic Information System); Network; Security;

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Desktop Engineer Two information

Is desktop engineer a good job?

A desktop engineer is responsible for maintaining and troubleshooting computer systems and hardware in an organization. The role typically requires technical skills, knowledge of operating systems, and certifications such as CompTIA A+; it offers steady employment opportunities in IT support and system administration. Job satisfaction depends on the work environment and individual interests in technology and problem-solving.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

What are popular job titles related to Desktop Engineer Two jobs in Arizona? For Desktop Engineer Two jobs in Arizona, the most frequently searched job titles are:
What cities in Arizona are hiring for Desktop Engineer Two jobs? Cities in Arizona with the most Desktop Engineer Two job openings:
Infographic showing various Desktop Engineer Two job openings in Arizona as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 15% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Engineer I - End User Computing Desktop

HonorHealth

Phoenix, AZ • On-site

Full-time

Posted 4 days ago


HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

161st of 887 rated healthcare providers


Job description

Primary City/State:
Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027
Category:
IT Support
Shift:
Day
Department:
IT Customer Service
Monday- Friday 8AM-5PM
Great care starts with great people. (Like you.)
At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY
The End User Computing (EUC) Desktop Engineer I assists in the design, testing, documents and modifies computer operating systems, the application of system analysis techniques and procedures, consulting with the business to determine hardware, software or system specifications to run required applications. In addition, the EUC Desktop Engineer will provide guidance, mentoring, training to other staff as needed. Participates in an on-call rotation that includes facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment
ESSENTIAL FUNCTIONS
  • Assists in the design, configuration, maintenance, packaging, deployment & documents computer, client and end user operating system images, operating system patch management, active directory objects & permissions, file shares, quotas, permissions, system management tools, scripted installation of client & desktop applications, enterprise anti-virus tools, print servers, WINS, DNS Services.
    Maintains image deployment application and tools, license management systems, IP address assignments, researches & develops hardware, applications, and operating systems.
    Assists in the deployment, configure, maintenance, and troubleshoot EMR client and auxiliary EMR applications
    Manages tickets for incidents and requests. Performs proactive client problem detection, validates client application functionality, and develops training materials for customers and staff.
    Documents & submits new content to the knowledgebase, maintains team website, creates process maps, develops new framework & processes around problem management.
    Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers.
    Prioritizes and responds promptly based on severity levels to needs of the customer.
    Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
  • Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.

EDUCATION
  • Associates or 2 years' work related experience in Computer Science, Information Systems or a related discipline Required

EXPERIENCE
  • 3 years experience in Microsoft Windows (desktop), Microsoft System Center Configuration Manager, application packaging and deployment, or Epic client systems administrator. Required

LICENSE AND CERTIFICATIONS
We're all in for your career.

What HonorHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014