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Application Support Engineer Jobs (NOW HIRING)

Mendix

Application Support Engineer

Salt Lake City, UT · On-site +1

$110K - $130K/yr

The Application Support Engineer will serve as a critical interface between our customers and the Mendix product, ensuring optimal platform utilization and customer satisfaction. Key responsibilities ...

Robert Half

Application Support Engineer

Allentown, PA · On-site

We are looking for an Application Support Engineer to join our team in Pennsylvania on a contract basis with the potential for a permanent position. In this role, you will provide hands-on support ...

OSTTRA

Application Support Engineer

New York, NY · On-site

Job Overview OSTTRA is seeking an experienced, analytical, and collaborative Application Support Engineer to join our team in New York City. In this role, you will provide critical 2nd-line technical ...

Robert Half

Application Support Engineer

Nashville, TN · Remote

We are looking for an Application Support Engineer to join a collaborative integration team supporting clinical and financial systems in Nashville, Tennessee. This contract opportunity with potential ...

Made4net

Application Support Engineer

Teaneck, NJ

$70K/yr

The Application Support Engineer plays a critical role in supporting Made4net customers by ensuring applications and integrations operate efficiently and reliably. This is a hands-on, customer-facing ...

Robert Half

Application Support Engineer

Nashville, TN · Remote

We are looking for an Application Support Engineer to join a collaborative healthcare integration team in Nashville, Tennessee. This contract opportunity with potential for a permanent role towards ...

DTCC

Application Support Engineer

Tampa, FL · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

BioPoint Inc

Application Support Engineer

Wellesley, MA · On-site

BioPoint is currently seeking to hire an Application Support Engineer on a 6 to 12 month temp to hire employment basis. This position requires both strategic engineering as well as tactical hands-on ...

DTCC

Application Support Engineer

Tampa, FL · On-site

The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations ...

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Application Support Engineer information

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How much do application support engineer jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Application Support Engineer, and why are they important?

To thrive as an Application Support Engineer, you need a strong understanding of software troubleshooting, system analysis, and a relevant degree in computer science or information technology. Familiarity with ticketing systems, SQL databases, operating systems, and sometimes ITIL certification are typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and work collaboratively with development teams. These skills and qualities ensure timely resolution of technical problems and maintain the reliability and performance of business-critical applications.

What are Application Support Engineers?

Application Support Engineers are IT professionals responsible for maintaining, troubleshooting, and supporting software applications used by organizations. They work closely with end users and developers to resolve technical issues, ensure applications run smoothly, and often manage deployments and updates. Their role may also include monitoring application performance, documenting solutions, and providing training or guidance to users. Application Support Engineers play a crucial part in minimizing downtime and ensuring business continuity. They typically have a strong background in software, databases, and customer service.

What is the job of an application support engineer?

An application support engineer is responsible for maintaining, troubleshooting, and resolving issues in software applications to ensure their smooth operation. They often work with users to diagnose problems, perform system updates, and utilize tools like ticketing systems and monitoring software. Strong technical skills, problem-solving abilities, and knowledge of programming or scripting are essential for this role.

How much does an application support engineer make in the US?

The average salary for an application support engineer in the US is around $70,000 to $90,000 per year, depending on experience, location, and industry. Entry-level roles typically start at lower salaries, while experienced engineers with certifications and specialized skills can earn over $100,000 annually.

What engineers make $500,000?

Senior-level application support engineers with extensive experience, specialized skills, and certifications can reach or exceed a $500,000 annual salary, especially in high-cost-of-living areas or within large technology companies. Achieving this level often requires expertise in cloud platforms, scripting, and system architecture, along with leadership responsibilities and performance bonuses.

What is L1, L2, and L3 application support?

In application support, L1 (Level 1) involves basic troubleshooting and initial user assistance, often handled by help desk staff. L2 (Level 2) provides more in-depth technical support, addressing complex issues that require specialized knowledge, while L3 (Level 3) involves advanced support, including code fixes or system modifications typically performed by developers or senior engineers. Application Support Engineers often work across these levels to ensure smooth operation and issue resolution.

What is the difference between Application Support Engineer vs Software Support Specialist?

AspectApplication Support EngineerSoftware Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsSimilar certifications, often with focus on specific software
Work EnvironmentIT departments, technical support teams, client sitesCustomer service centers, help desks, technical support teams
Employer & Industry UsageTech companies, software vendors, enterprise ITSoftware companies, SaaS providers, tech support firms
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsJob responsibilities, skills needed, career differences

Application Support Engineers focus on troubleshooting and maintaining software applications, often working closely with development teams. Software Support Specialists typically handle customer inquiries, provide technical assistance, and resolve user issues. While both roles require technical knowledge and certifications, Application Support Engineers tend to have a more technical, engineering-oriented focus, whereas Software Support Specialists emphasize customer service and support skills.

What are some common challenges faced by Application Support Engineers, and how can they effectively address them?

Application Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, familiarize yourself with the application's architecture, and maintain clear documentation. Proactive communication with development teams and end-users also helps in resolving issues efficiently and improving user satisfaction.
More about Application Support Engineer jobs
What cities are hiring for Application Support Engineer jobs? Cities with the most Application Support Engineer job openings:
What are the most commonly searched types of Application Support Engineer jobs? The most popular types of Application Support Engineer jobs are:
Who are the top companies hiring for Application Support Engineer jobs? The top employers for Application Support Engineer jobs are:
What states have the most Application Support Engineer jobs? States with the most job openings for Application Support Engineer jobs include:
What job categories do people searching Application Support Engineer jobs look for? The top searched job categories for Application Support Engineer jobs are:
Application Support Engineer jobs near you
Infographic showing various Application Support Engineer job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 1% Temporary, and 7% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.
Application Support Engineer

Application Support Engineer

Mendix

Salt Lake City, UT • On-site, Remote

$110K - $130K/yr

Full-time

Posted 10 days ago

Job description

Siemens Digital Industries Software - Mendix
Siemens Digital Industries Software is seeking a highly motivated and technically proficient Application Support Engineer to join our Mendix team. This role is ideal for an individual who demonstrates strong problem-solving capabilities, a commitment to customer success, and the ability to thrive in a dynamic, technology-driven environment.
As part of Siemens Digital Industries Software, Mendix is at the forefront of revolutionizing enterprise application development through its industry-leading low-code platform. We empower organizations to rapidly create, integrate, and deploy robust, enterprise-grade solutions. This position offers an exciting opportunity to contribute to our growing support team, providing essential technical guidance and resolution for our cutting-edge platform and applications.
What you'll be doing:
The Application Support Engineer will serve as a critical interface between our customers and the Mendix product, ensuring optimal platform utilization and customer satisfaction. Key responsibilities include:
  • Customer Issue Resolution: Independently manage and resolve platform and product issues for customers, addressing challenges related to application development, deployment, and integration within the low-code environment.
  • Technical Troubleshooting and Analysis: Conduct in-depth investigation, reproduction, and troubleshooting of reported issues. Identify suitable solutions or root causes within the Mendix platform infrastructure, runtime, and associated software components.
  • Stakeholder Coordination: Effectively communicate reported issues and insights to Mendix R&D, Product Management, and Customer Success Managers, ensuring efficient multi-functional coordination and contributing to product improvement.
  • Autonomous Decision-Making: Operate with minimal direction, exercising independent judgment and discretion to efficiently resolve customer issues and enhance their Mendix experience.
  • Prioritization and Time Management: Handle workload effectively, prioritizing daily tasks based on problem severity and business impact on customer Mendix applications.
  • Expectation Management: Establish and maintain clear customer expectations by adhering to Service Level Agreements and prioritizing reported incidents with transparency and professionalism.

What you'll bring:
We are seeking a candidate who possesses strong technical competence, excellent interpersonal skills, and a dedication to resolving complex challenges.
  • Education: A Bachelor of Science degree in Information Systems, Engineering, Computer Science, or an equivalent combination of education and practical experience demonstrating strong analytical and technical aptitude.
  • Communication Skills: Proven communication skills, both written and verbal, with the ability to articulate complex technical information clearly and concisely to diverse audiences.
  • Problem-Solving Acumen: Aptitude for technology and problem-solving, coupled with robust analytical skills and a commitment to continuous learning, particularly within low-code development.
  • Organizational Capabilities: Highly organized, adaptable, and capable of efficiently supervising and managing multiple tasks and customer cases concurrently within a dynamic support environment.
  • Technical Proficiency/Interest: An understanding of and keen interest in programming languages (e.g., Java, JavaScript), integration concepts (APIs, web services), relational databases (SQL), and/or public Cloud technologies (e.g., AWS, Azure, Kubernetes). Experience with low-code platforms is highly advantageous.
  • Customer Engagement Experience (Preferred): Prior experience in customer-facing technical support, consultancy roles, or other relevant customer service experience is preferred.
  • Location Flexibility: Ability to work from our Boston office a few times per year to foster collaboration and team cohesion.

Why Siemens?
At Siemens, we are committed to fostering an environment where our employees can thrive and make a significant impact. We offer:
  • Innovative Technology: Contribute to a leading low-code platform that is transforming industries globally.
  • Meaningful Work: The opportunity to directly influence customer success and contribute to a product that delivers tangible value.
  • Professional Development: A culture that promotes continuous learning, professional growth, and staying abreast of technological advancements.
  • Collaborative Environment: A supportive, agile, and inclusive team where contributions are valued, and collaboration is integral.

Comprehensive Benefits: The salary range for this position is $110,000 to $130,000 and this role is eligible to earn incentive compensation. The actual compensation offered is based on
the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits
available in your country via the link: Benefits | Siemens Digital Industries Software
Join Our Team!
We invite qualified candidates to apply for this challenging and rewarding opportunity to contribute to a world-class team.
#LI-LB1 #saas
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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