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Developer Support Engineer Jobs in Ontario (NOW HIRING)

We are looking for an Amazon Connect Support Engineer who will be responsible for supporting and maintaining AWS-based CCaaS and contact center environments to ensure high availability and system ...

ASAP Pay Rate: $75-90/hour INC Role Summary / Purpose This engineer will play a crucial role in providing site engineering support, collaborating with partner organizations and suppliers to enhance ...

As our Senior Product Support Engineer , you'll serve as a technical subject matter expert for Gogo's legacy, current, and emerging hardware platforms. You'll work closely with Engineering, Product ...

The PAM Solution Support Engineer is responsible for supporting the deployment, maintenance, and ... Familiarity with DevOps tools and CI/CD pipelines. * CyberArk certifications (Defender, Sentry) or ...

Your role As a Technical Support Engineer at Dialpad, you will play a critical role in supporting our cloud-based communications platform and ensuring a seamless customer experience. You'll act as a ...

CyberArk Support Engineer

Ottawa, ON · Hybrid

CA$84K - CA$134K/yr

AsaCyberark support Senior Associate,unlock your potential and embrace the chance to drive meaningful outcomesthat'llelevate your career. Your role will include, butisn'tlimited to: * Troubleshoot ...

Own Tier 2 and Tier 3 engineering support. Take escalations from the customer experience team, diagnose product-specific and cross-product issues, deploy fixes, and serve as the escalation point for ...

CyberArk Support Engineer

Toronto, ON · Hybrid

CA$84K - CA$134K/yr

AsaCyberark support Senior Associate,unlock your potential and embrace the chance to drive meaningful outcomesthat'llelevate your career. Your role will include, butisn'tlimited to: * Troubleshoot ...

Permanent, Full-Time * New Position Your Future Role As a Support Systems Engineer, you will be responsible for ensuring the safe and effective operation of LRT vehicles and infrastructure on the ...

Showing results 21-40

Developer Support Engineer information

See Ontario salary details

$44.5K

$134.5K

$193K

How much do developer support engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for developer support engineer in Ontario is $134,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,500.00 and $169,500.00 per year, depending on experience, location, and employer.

What is a developer support engineer?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What does a developer support engineer do?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive as a developer support engineer?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

Can a developer support engineer become a developer?

A developer support engineer can transition to a developer role by gaining programming skills, such as proficiency in relevant languages and tools, and building experience through projects or certifications. Many support engineers leverage their technical knowledge and understanding of software to move into development positions.

What are popular job titles related to Developer Support Engineer jobs in Ontario?

For Developer Support Engineer jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Developer Support Engineer jobs in Ontario look for?

The top searched job categories for Developer Support Engineer jobs in Ontario are:

What are popular job titles related to Developer Support Engineer jobs in ON?

For Developer Support Engineer jobs in ON, the most frequently searched job titles are:

Infographic showing various Developer Support Engineer job openings in Ontario as of September 2026, with employment types broken down into 1% As Needed, 59% Full Time, 27% Part Time, and 13% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $134,492 per year, or $64.7 per hour.

Advanced Support Engineer, Diamond

Ottawa, ON • Hybrid

Check Point Software Technologies
Network Security • 5 - 10K employees

Full-time

Re-posted 24 days ago


Check Point Software Technologies rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Company Description

Why Join Us

At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.

Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.

This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.

We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.

What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.

If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.

Job Description
  • Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment.
  • Business and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility
  • Occasional travel to customer sites in the US and Canada is required as needed.
  • Ensures management of customer expectations and resolution of technical issues in a timely manner.
  • Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies
Qualifications
  • 5-8 years of relevant enterprise level networking and Internet Security technology experience. 
  • Experience with Check Point products required.
  • Strong understanding of networking and operating system functions of RHEL or other Linux based servers.
  • Experience configuring and troubleshooting VPN technologies.
  • Strong understanding of the OSI model on Layers 1-4.
  • Experience with traffic analyzing tools like Wireshark.
  • Understanding of how common TCP/UDP connections are established based on their protocol.
  • Working knowledge of ARP, VoIP (H.323, SIP), and routing protocols such as OSPF & BGP.
  • Basic programming skills, with the ability to read and develop simple UNIX shell scripts using Bash.
  • Experience providing support to direct customers, resellers, O&M, and field personnel in resolving company product related issues.
  • Must be eligible to work in country of residence without sponsorship from an employer now or in the future.
  • This is a hybrid work from home position that requires two days in the office per week, in locations where a Check Point office is present.

EOE M/F/Veterans/Disabled



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