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Developer Support Engineer Jobs in California (NOW HIRING)

Braintrust

Developer Support Engineer

San Francisco, CA · On-site

$81.60 - $114/hr

We're looking for Developer Support Engineers - both mid-level and senior - who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You'll ...

Noah Medical

Product Support Engineer

San Jose, CA · Hybrid

The Product Support Engineer serves as a primary liaison between Noah's internal technical groups (Engineering, Quality, Manufacturing) and the various internal and external departments supporting ...

Intuitive

Product Support Engineer

Sunnyvale, CA · On-site

The Product Support Engineer serves as a primary liaison between Intuitive's internal technical groups (Product Development and Product Operations) and the various internal and external departments ...

Intuitive

Product Support Engineer

Sunnyvale, CA · On-site

The Product Support Engineer serves as a primary liaison between Intuitive's internal technical groups (Product Development and Product Operations) and the various internal and external departments ...

Robinhood

Support Engineer

Menlo Park, CA · On-site

They are seeking a Support Engineer to provide technology support to employees, focusing on troubleshooting and improving the technology experience in their Westlake office. Responsibilities : • ...

Noah Medical

Product Support Engineer

San Jose, CA · On-site

$80K - $100K/yr

The Product Support Engineer serves as a primary liaison between Noah's internal technical groups (Engineering, Quality, Manufacturing) and the various internal and external departments supporting ...

Anthropic

Support Engineer

San Francisco, CA · On-site

$210K - $250K/yr

As a Support Engineer, you'll be providing high-touch, deeply contextual support to a defined book ... a developer-platform or infrastructure company The annual compensation range for this role is ...

FlightStory

Support Engineer

Los Angeles, CA · On-site

$100K/yr

SUPPORT ENGINEER FLIGHTCAST Location: Los Angeles (in-person preferred) Reporting to CTO Working closely with Founder Compensation: up to $100k FLIGHTCAST FlightCast is trying to make running a video ...

ShipScience

Support Engineer

Los Gatos, CA · On-site

$110K - $150K/yr

Support Engineer Enterprise SaaS | ShipScience Remote (U.S.) | Reports to CTO | Full-time What this role owns Platform monitoring, technical account health, escalated issue resolution, carrier ...

Plunge

Support Engineer

Roseville, CA · On-site

$24 - $30/hr

The Support Engineer bridges the gap between engineering, service, and customer experience--resolving complex technical issues, driving root cause investigations, and translating field insights into ...

ShipScience

Support Engineer

Los Gatos, CA · Remote

$110K - $150K/yr

Support Engineer Enterprise SaaS | ShipScience Remote (U.S.) | Reports to CTO | Full-time What this role owns Platform monitoring, technical account health, escalated issue resolution, carrier ...

ShipScience

Support Engineer

Los Gatos, CA · Remote

Support Engineer Enterprise SaaS | ShipScience Remote (U.S.) | Reports to CTO | Full-time What this role owns Platform monitoring, technical account health, escalated issue resolution, carrier ...

Plunge

Support Engineer

Roseville, CA · On-site

$24 - $30/hr

The Support Engineer bridges the gap between engineering, service, and customer experience--resolving complex technical issues, driving root cause investigations, and translating field insights into ...

Metriport

Customer Support Engineer

San Francisco, CA · On-site

$120K - $160K/yr

You debug like a developer, communicate like a customer success pro, and rip through inbound ... You'll also build the support infrastructure from scratch: the tooling, the automation, the ...

Sierra

Support Engineer

San Francisco, CA · On-site

$250K - $275K/yr

Support Engineering at Sierra Companies use Sierra's Agent OS to design, deploy, and operate AI ... Identify patterns across customer issues and drive improvements to the product and developer ...

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All JobsDeveloper Support Engineer JobsDeveloper Support Engineer Jobs in California

Developer Support Engineer information

See California salary details

$119.4K

$137.7K

How much do developer support engineer jobs pay per year?

As of Jun 16, 2026, the average yearly pay for developer support engineer in California is $136,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,200.00 and $136,200.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are the most commonly searched types of Developer Support Engineer jobs in California? The most popular types of Developer Support Engineer jobs in California are:
What are popular job titles related to Developer Support Engineer jobs in California? For Developer Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in California look for? The top searched job categories for Developer Support Engineer jobs in California are:
What cities in California are hiring for Developer Support Engineer jobs? Cities in California with the most Developer Support Engineer job openings:
What are popular job titles related to Developer Support Engineer jobs in CA? For Developer Support Engineer jobs in CA, the most frequently searched job titles are:
Developer Support Engineer jobs near you
Infographic showing various Developer Support Engineer job openings in California as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $136,380 per year, or $65.6 per hour.
Developer Support Engineer

Developer Support Engineer

Braintrust

San Francisco, CA • On-site

$81.60 - $114/hr

Full-time

Medical, Dental, Vision

Posted 23 days ago

Job description

About the company
Braintrust is the AI observability platform. By connecting evals and observability in one workflow, Braintrust gives builders the visibility to understand how AI behaves in production and the tools to improve it.
Teams at Notion, Stripe, Zapier, Vercel, and Ramp use Braintrust to compare models, test prompts, and catch regressions - turning production data into better AI with every release.
About the Role
At Braintrust, surprisingly good developer support is one of our most important strategic advantages. Our customers are developers building LLM-powered applications, and they move fast. We win by helping them move faster.
We're looking for Developer Support Engineers - both mid-level and senior - who are obsessed with helping developers overcome challenging technical blockers to achieve their goals. You'll troubleshoot issues, identify workarounds, ship fixes, and document your findings to help future developers move faster.
This role blends technical problem solving, developer empathy, and tight collaboration with Engineering, Solutions, and Product. If you love solving complex problems, explaining technical concepts clearly, and making developers' lives easier, we'd love to talk with you.
Our preferred locations are inthe San Francisco, New York, London, or Singapore metro areas for hybrid in person collaboration, but can be flexible for experienced candidates open to working matching timezone hours.
What You'll Do
  • Diagnose, troubleshoot, and resolve API and SDK use issues alongside customers codebases (Python or TypeScript).
  • Reproduce customer-reported bugs, identify likely causes in our codebase, and collaborate with Engineering to resolve them.
  • Own support communications with developers using Braintrust - primarily via Slack and email - and build trust through clear, technical, and empathetic communication.
  • Write and maintain knowledge base documentation that turns unknowns into knowns, unblocking future developers.
  • Identify opportunities to improve the developer experience, including tools, documentation, and support workflows.
  • Write scripts, fix bugs, and contribute to internal tooling that enhances the support process.
  • Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities.
  • Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays.
  • Provide technical mentorship to cross functional peers and guide support processes and escalation handling.
  • Develop and champion opinionated stances on improving developer experience and product reliability.

What we're looking for
  • Have 3-8+ years of experience supporting developer-facing products as a Support Engineer, Developer Success Engineer, Technical Account Manager, or similar technical post-sales role.
  • Can write, debug, and reason through Python and/or TypeScript codebases.
  • Are comfortable learning and reasoning about APIs, SDKs, and developer tools quickly.
  • Take personal ownership of technical problems and follow through until customers are unblocked.
  • Communicate clearly, empathetically, and effectively - especially when explaining complex or confusing issues.
  • Are insatiably curious about use cases for LLMs and excited to support tools that make AI more measurable, reliable, and trustworthy.

Bonus Points For
  • Experience supporting developer tools, ML infrastructure, or observability platforms.
  • Familiarity with OpenAI, Anthropic, or similar LLM APIs.
  • Comfort working with datasets, evaluation metrics, or prompt engineering.
  • Experience contributing to support tooling, documentation, or product-led growth initiatives.
  • Have been a senior technical team member or tech lead in a high-growth environment, taking ownership of ambiguous technical scenarios.
  • Have submitted PRs to production codebases to fix customer-impacting issues in backend services, SDKs, or infrastructure.
  • Hold cloud certifications or equivalent experience troubleshooting containerized environments (e.g., Terraform, Kubernetes).

Why join Braintrust
  • Build a culture of care, learning, and mutual support together
  • Solve challenging, unknown technical issues faced by developers
  • Pave the way for future developers and peers to benefit from your experience
Benefits include
  • Medical, dental, and vision insurance
  • Daily lunch, snacks, and beverages
  • Flexible time off
  • Competitive salary and equity
  • AI Stipend
Equal opportunity
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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