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Developer Support Engineer Jobs in California (NOW HIRING)

Zuma

Support Engineer

San Francisco, CA · On-site +1

Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

Zuma

Support Engineer

San Francisco, CA · Remote

Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

Meter, Inc

Support Engineer

San Francisco, CA · On-site

$127K - $210K/yr

If you're a network engineer who thinks support is maintenance mode, think again. This is where you'll work on some of the most complex and varied network designs in the industry, in environments ...

Lancesoft

Fleet Support Engineer

Foster City, CA · On-site

$85.18/hr

Fleet Support Engineer Job Duration: 6 Months contract (Potential extension or hire based on performance) Est. Pay Range: $80.00 - $88.34 (USD) hourly on W2 Work Type: Onsite at Foster City ...

Vivotek USA Inc

Technical Support Engineer

San Jose, CA · On-site

$60K - $70K/yr

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

Integritek

Support Engineer

Los Angeles, CA · On-site

... support. Integritek was formed with the purpose of combining "integrity with technology." Our ... The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ...

Integritek

Support Engineer

Los Angeles, CA

... support. Integritek was formed with the purpose of combining "integrity with technology." Our ... The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ...

ReadMe

Enterprise Support Engineer

San Francisco, CA · On-site +1

Our Enterprise Support Engineers are trusted partners to our customers -- helping them maintain ... If you've ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you've used ReadMe! We ...

Vivotek USA Inc

Technical Support Engineer

San Jose, CA · On-site

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

Verkada

Technical Support Engineer

San Mateo, CA · On-site

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire line of Verkada cloud-managed building security products. Working independently and collaboratively ...

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All JobsDeveloper Support Engineer JobsDeveloper Support Engineer Jobs in California

Developer Support Engineer information

See California salary details

$119.4K

$137.7K

How much do developer support engineer jobs pay per year?

As of Jun 16, 2026, the average yearly pay for developer support engineer in California is $136,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,200.00 and $136,200.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are the most commonly searched types of Developer Support Engineer jobs in California? The most popular types of Developer Support Engineer jobs in California are:
What are popular job titles related to Developer Support Engineer jobs in California? For Developer Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in California look for? The top searched job categories for Developer Support Engineer jobs in California are:
What cities in California are hiring for Developer Support Engineer jobs? Cities in California with the most Developer Support Engineer job openings:
What are popular job titles related to Developer Support Engineer jobs in CA? For Developer Support Engineer jobs in CA, the most frequently searched job titles are:
Developer Support Engineer jobs near you
Infographic showing various Developer Support Engineer job openings in California as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $136,380 per year, or $65.6 per hour.
Support Engineer

Support Engineer

Zuma

San Francisco, CA • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 24 days ago

Job description

About Zuma
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers.
Zuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC's former COO, Qasar Younis.
The Role
As a Support Engineer at Zuma, you'll be a bridge between our customers, engineering team, and product vision. You'll ensure new customers onboard smoothly, integrations run reliably, and support operations scale as we grow. This is a hands-on role for someone who loves problem-solving, can dive into APIs and databases, and takes pride in clear documentation and communication. You'll help property managers succeed with our AI platform while also driving continuous improvements in our internal tools and processes.
Why This Could Be Your Dream Role
  • You want to work at a company where customers feel your impact every day
  • You'll have autonomy to design and implement innovative technical solutions
  • Your work will directly impact thousands of apartment communities and millions of renters
  • You'll receive significant equity in a venture-backed company with strong traction
  • As we scale, your role and influence will grow with the company

Why You Might Want to Think Twice
  • This is a demanding role that will often require extended hours and deep commitment
  • As a founding team member, you'll need to wear multiple hats and step outside your comfort zone
  • You'll need to make thoughtful tradeoffs between innovation and immediate needs
  • You'll interact directly with customers to understand their needs and occasionally travel to their offices
  • We're a startup - priorities can shift rapidly as we respond to market opportunities and customer needs
  • If you're not comfortable getting your hands dirty with legacy code or speaking directly with customers, this isn't the job for you

Responsibilities
  • Maintain and help debug Zuma's internal admin onboarding tool for new customers
  • Configure and manage backend feature flags for customers
  • Ensure API integrations between Zuma and property management systems (PMS) / CRMs are set up and fully functional
  • Keep integration documentation accurate and up-to-date (and improve it for easier adoption)
  • Debug existing integration issues when regressions occur
  • Investigate and report on basic AI hallucination issues and knowledge base inconsistencies
  • Collaborate with engineering to automate repetitive tasks and improve onboarding/support workflows

Skills & Experience
  • Basic coding ability (Python or JavaScript) for automation and small improvements
  • Familiarity with databases (MongoDB / Postgres)
  • Strong understanding of APIs and ability to debug integration issues
  • Clear written and verbal communication skills (especially in explaining technical issues to non-technical audiences)
  • Attention to detail with a knack for documenting processes clearly and efficiently
  • Bonus: Prior experience supporting SaaS or AI-driven platforms

Other Benefits
  • Great health insurance, dental, and vision.
  • Gym and workspace stipends.
  • Computer and workspace enhancements.
  • Unlimited PTO.
  • Company off-sites with the team.
  • Opportunity to play a critical role in building the foundations of the company and Engineering culture.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About Zuma

Sourced by ZipRecruiter

Industry

Software development

Company size

11 - 50 Employees

Headquarters location

San Francisco, CA, US

Year founded

2020

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