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Developer Support Engineer Jobs in California (NOW HIRING)

Support Engineer

San Francisco, CA · On-site

$120K - $160K/yr

The Role As Fable's first Support Engineer, you will own the end-to-end technical support experience for our customers. You'll serve as the primary technical point of contact post-sale, partnering ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

We are seeking a Production Liaison Engineer to support the production and lifecycle management of avionics products by serving as the technical bridge between customers, manufacturing, and ...

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Supports Manufacturing/Process Engineers; provides additional bandwidth for Engineers to focus on their critical task and process improvements. Supports process and recovery of RMAs cycle time ...

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Developer Support Engineer information

See California salary details

$119.4K

$137.7K

How much do developer support engineer jobs pay per year?

As of Jun 16, 2026, the average yearly pay for developer support engineer in California is $136,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,200.00 and $136,200.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are the most commonly searched types of Developer Support Engineer jobs in California? The most popular types of Developer Support Engineer jobs in California are:
What are popular job titles related to Developer Support Engineer jobs in California? For Developer Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in California look for? The top searched job categories for Developer Support Engineer jobs in California are:
What cities in California are hiring for Developer Support Engineer jobs? Cities in California with the most Developer Support Engineer job openings:
What are popular job titles related to Developer Support Engineer jobs in CA? For Developer Support Engineer jobs in CA, the most frequently searched job titles are:
Infographic showing various Developer Support Engineer job openings in California as of June 2026, with employment types broken down into 1% As Needed, 98% Full Time, and 1% Temporary. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $136,380 per year, or $65.6 per hour.
Support Engineer

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Job description

About Applied Business Software, Inc.,
Applied Business Software, Inc., (ABS), the maker of The Mortgage Office , is the industry leader in private lending and loan management technology. Since 1978, our software has powered thousands of lenders, including private money firms, municipalities, CDFIs, Tribal Nations, universities, franchisors, third-party servicers and other non-bank lenders, helping them streamline, automate, and scale their lending operations with confidence.
About the role
We are seeking a technically skilled Support Engineer to serve as the critical link between our customer-facing support team and our Engineering and Product organizations. This role owns the full lifecycle of complex technical escalations; from front-end triage and backend investigation to defect documentation and custom resolution, ensuring that only thoroughly vetted, well-documented issues reach development. You will be the technical escalation for API, SmartView, and SQL-related issues, build custom SQL and API-based solutions to resolve complex customer problems, and provide hands-on technical guidance to Tier 1 specialists.
What you'll do
  • Conduct thorough backend investigations on all escalated issues before they reach Product or Development, including reproduction, root cause analysis, and workaround identification.
  • Author detailed bug tickets and track defects through resolution, maintaining clear documentation of reproduction steps, expected behavior, and workarounds.
  • Serve as the primary owner of all API, SmartView, and SQL-related support issues, diagnosing and resolving complex technical problems end-to-end.
  • Develop custom solutions using SQL and internal APIs to resolve complex, customer-facing issues that fall outside standard support workflows.
  • Provide technical guidance to Tier 1 Support Specialists, assisting with complex cases and building team knowledge.
  • Rigorously test and reproduce escalated issues to confirm defect behavior, validate fixes, and identify interim workarounds that minimize customer impact.
  • Collaborate with Engineering and Product teams by delivering well-documented, fully triaged defect reports that accelerate resolution and reduce back-and-forth.
  • Communicate with customers via phone, email, or chat regarding complex or escalated support issues.

Qualifications
  • Bachelor's degree in Computer Science, Information Systems, or a related technical field or equivalent work experience.
  • 5+ years of experience in a technical support, support engineering, or software QA role, ideally in B2B SaaS or Fintech.
  • Strong troubleshooting and debugging skills; ability to read logs, trace errors, and isolate root causes.
  • Working knowledge of APIs, databases (SQL), and software integrations.
  • Proficiency with bug tracking and support platforms (e.g., Azure DevOps, HubSpot CRM, or similar).
  • Excellent written and verbal communication skills, with the ability to explain technical issues clearly to non-technical stakeholders.
  • Ability to operate cross-functionally, building effective working relationships with Development, Product, and Customer Success teams.

Nice to Have
  • Experience in mortgage, lending, or fintech software.
  • Familiarity with cloud platforms (Azure, AWS) or SaaS infrastructure concepts.
  • Technical writing skills for producing high-quality support and developer documentation.
  • Microsoft Excel proficiency and comfort with data analysis, formulas, and logical reasoning.
  • Experience with loan origination, loan servicing, or private lending workflows.

Why Join Us?
  • Comprehensive health, dental, and vision coverage.
  • 401(k) with company funded match.
  • Mission-driven company with a 45+ year legacy and industry-leading products trusted by thousands of lenders.
  • Collaborative, supportive team known for long tenure, deep expertise, and a culture built on trust and integrity.
  • Help modernize and evolve the leading platform in private lending technology.
  • Beautiful Huntington Beach office with a tight-knit culture.
  • Competitive compensation and room for professional growth.
  • Performance-based bonuses.
  • Generous PTO.
  • Modern workspace with on-site amenities.
  • Awesome company Christmas party.

The pay range for this role is:
85,000 - 90,000 USD per year (Huntington Beach, CA)