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Developer Support Engineer Jobs in California (NOW HIRING)

Fable

Support Engineer

San Francisco, CA · On-site

$120K - $160K/yr

The Role As Fable's first Support Engineer, you will own the end-to-end technical support experience for our customers. You'll serve as the primary technical point of contact post-sale, partnering ...

LiteLLM AI Gateway

Support Engineer

San Francisco, CA · On-site

$120K - $170K/yr

Because LiteLLM is a developer tool, this person needs to be technical. You'll dig into our ... Own the support queue and work through tickets to drive customers to success * Diagnose customer ...

New

Cooley LLP

Product Support Engineer

San Diego, CA

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley

Product Support Engineer

San Francisco, CA

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley

Product Support Engineer

Palo Alto, CA

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

San Francisco, CA · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

Palo Alto, CA

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

Palo Alto, CA · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley

Product Support Engineer

Los Angeles, CA

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

Santa Monica, CA · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley

Product Support Engineer

Santa Monica, CA

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

Santa Monica, CA

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

Los Angeles, CA

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

San Diego, CA · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

Los Angeles, CA · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley

Product Support Engineer

San Diego, CA

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Teledyne

Manufacturing Support Engineer

Goleta, CA · On-site

$50K - $67K/yr

Supports Manufacturing/Process Engineers; provides additional bandwidth for Engineers to focus on their critical task and process improvements. Supports process and recovery of RMAs cycle time ...

Zuma

Support Engineer

San Francisco, CA · On-site +1

Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

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Developer Support Engineer information

See California salary details

$119.4K

$137.7K

How much do developer support engineer jobs pay per year?

As of Jul 11, 2026, the average yearly pay for developer support engineer in California is $136,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,200.00 and $136,200.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are the most commonly searched types of Developer Support Engineer jobs in California? The most popular types of Developer Support Engineer jobs in California are:
What are popular job titles related to Developer Support Engineer jobs in California? For Developer Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in California look for? The top searched job categories for Developer Support Engineer jobs in California are:
What cities in California are hiring for Developer Support Engineer jobs? Cities in California with the most Developer Support Engineer job openings:
What are popular job titles related to Developer Support Engineer jobs in CA? For Developer Support Engineer jobs in CA, the most frequently searched job titles are:
Developer Support Engineer jobs near you
Infographic showing various Developer Support Engineer job openings in California as of July 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $136,380 per year, or $65.6 per hour.

Customer Support Engineer

Metriport Inc

San Francisco, CA • On-site

$120K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Customer Support Engineer
Metriport is an open-source data intelligence platform that helps healthcare organizations access and exchange patient data in real-time. We integrate with all major US healthcare IT systems and tap into comprehensive medical data for 300+ million individuals.
We've found product-market fit with multi-million ARR, 100+ customers (including Amazon One Medical, Strive Health, Circle Medical, and Brightside Health), backing from top VCs, and years of runway. We're ready to scale. We're a tight-knit, high-performing team of mostly former founders (including two YC alumni). We're engineering-heavy, operate with minimal bureaucracy and high autonomy, and hire based on competence, not prestige. We push hard-founders work six days a week from our SF office-but give everyone freedom to craft their schedule. We measure output and we're committed to sustainable intensity.
The Role
As Metriport's first Customer Support Engineer, you'll be the frontline technical lifeline for our customers. You are the vital solution layer that sits between a customer's confusion, highlighted issue, or feedback and our organization. This is not a traditional support role. You debug like a developer, communicate like a customer success pro, and rip through inbound tickets as a puzzle worth solving thoroughly and urgently.
You'll sit on the Customer Success team and operate as a critical bridge to other internal teams - triaging issues, escalating thoughtfully, and closing the loop so problems don't repeat. You'll also build the support infrastructure from scratch: the tooling, the automation, the runbooks, and the processes that let Metriport scale support without scaling headcount linearly.
In the first few months, you'll work closely with our Customer Success team to triage all inbound customer issues and build a best-in-class support operation. You'll be responsible for:
  • Customer Issue Ownership: Be the first responder on all inbound technical issues. Own resolution end-to-end - from triage to fix to follow-up.
  • Automated Support Infrastructure: Build and maintain Metriport's automated support systems, including ticketing workflows, runbooks, and self-service tooling that deflect repeat issues.
  • Resolution and Engineering Escalation: Reproduce bugs, root cause, and hand off well-documented escalations to the on-call engineering team when needed - minimizing back-and-forth.
  • Product Feedback Loop: Synthesize patterns in customer issues into structured, actionable feedback for the Product team. You're the voice of the customer inside the building - vital considerations within our company direction.
  • Support Documentation: Create and maintain internal and external knowledge bases, FAQs, and integration guides that help customers help themselves.
Requirements
  • Experience: 3+ years in a technical support, developer support, or software engineering role with direct exposure to customer-facing issue resolution.
  • Shipped Code & API Familiarity: You've written and deployed production code. You understand what it means to build something that has to work reliably at scale. You've consumed or built/consumed APIs and webhooks. You know exactly where things break.
  • Core Competency: You're obsessed with resolution. High ticket volume doesn't faze you - it motivates you. You prioritize ruthlessly, triage fast, communicate clearly, and never let a customer feel blocked or unsure of status.
  • Problem Solving: You work through ambiguous, multi-constraint problems with sound judgment, thorough investigation, and a written narrative that gets engineering buy-in when escalation is needed. If someone asks you "why", you have a confident answer backed by sound logic.
  • Collaborative: Can work fluidly across teams and levels of technical fluency, translating technical details to non-technical stakeholders and vice versa without losing clarity and the primary point.
  • Availability: Comfortable with a role that demands availability outside traditional hours, especially as we scale. Our team is committed and will be in the trenches with you.
  • The "Metriport" Mindset: Low ego, high ownership. You'd rather fix the root cause than close the ticket.

Bonus Points
  • Domain: Experience in Healthcare IT or Healthtech, with familiarity in relevant standards (e.g., FHIR, HL7, SMART on FHIR).
  • Support Tooling: Hands-on experience building or configuring support systems (e.g., Pylon, automated triage workflows).
  • On-Call Experience: You've been part of an engineering on-call rotation and know what it's like to own an incident from detection to postmortem.
  • Early Stage: You've worked at a Series A or earlier startup and know how to build the plane while flying it.
  • Open Source: Contributions to or experience supporting open-source developer tools or APIs.

Benefits
  • Competitive equity + compensation package
  • Full family Platinum health insurance, dental, and vision coverage
  • 401(k) retirement plan + matching
  • Flexible work from home or in-office
  • Healthy lunches complimentary when in-office (and breakfast + dinners as needed)
  • Quarterly company off-sites with the team
  • MacBook provided by us
  • Unlimited PTO (we work hard, but trust you to take time you need to be at your best)

Metriport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

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