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Developer Support Engineer Jobs in New York (NOW HIRING)

Cooley LLP

Product Support Engineer

New York, NY · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

NiCE

Technical Support Engineer

Hoboken, NJ · On-site

They are seeking a skilled Technical Support Engineer to support the NYC 911 Logging and Recording Solution, responsible for deploying, maintaining, and enhancing critical public safety technologies.

Octaura

Platform Support Engineer

New York, NY · Hybrid

$100K - $150K/yr

The role in a nutshell The Platform Support Engineer will join Octaura's Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Working knowledge of developer and infrastructure tools such as GitHub, Docker, and Kubernetes ... We support personal growth and education through a dedicated L&D fund that can be used for training ...

Unframe

Support Engineer (Remote)

New York, NY · On-site +1

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

BroadAxis

L2 Support Engineer

Manhattan, NY · On-site

L2 Support Engineer Location: New York, NY (Onsite) Contract Duration: 12 Months Job Summary: A global leader in financial services is seeking a skilled and experienced L2 Support Engineer to join ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

NICE

Technical Support Engineer

Hoboken, NJ

We are seeking a skilled, adaptable, and customer-focused Support Engineer to join the NiCE Public Safety team supporting the NYC 911 Logging and Recording Solution. This role is responsible for ...

NICE

Technical Support Engineer

Hoboken, NJ · On-site

We are seeking a skilled, adaptable, and customer-focused Support Engineer to join the NiCE Public Safety team supporting the NYC 911 Logging and Recording Solution. This role is responsible for ...

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Developer Support Engineer information

See New York salary details

$132.4K

$152.6K

How much do developer support engineer jobs pay per year?

As of Jun 26, 2026, the average yearly pay for developer support engineer in New York is $151,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $151,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are the most commonly searched types of Developer Support Engineer jobs in New York? The most popular types of Developer Support Engineer jobs in New York are:
What are popular job titles related to Developer Support Engineer jobs in New York? For Developer Support Engineer jobs in New York, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in New York look for? The top searched job categories for Developer Support Engineer jobs in New York are:
What are popular job titles related to Developer Support Engineer jobs in NY? For Developer Support Engineer jobs in NY, the most frequently searched job titles are:
Developer Support Engineer jobs near you
Infographic showing various Developer Support Engineer job openings in New York as of June 2026, with employment types broken down into 7% As Needed, 87% Full Time, 4% Temporary, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $151,184 per year, or $72.7 per hour.

Desktop Support Engineer

Sybex Support Services

Hicksville, NY • On-site

Contractor

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Scope
Desktop Engineering Support SD Engineer (L2) is responsible for effectively using advanced skills to troubleshoot advanced hardware and software problems. Tasks include but are not limited to hardware troubleshooting and upgrades, AV troubleshooting and support, offering a 'White Glove'/VIP service and support relating to sales, installation and configuring of applications and other software on the company issued desktop/laptop and mobile devices. In addition, the engineer is responsible for interfacing with Supplier L3 support engineering or Customer professional services to provide timely resolution;
The Candidate
1. Bachelor's degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience
2. 5+ years of experience in audio-visual implementations and/or videoconference network engineering with Cisco Telepresence infrastructure.
3. Experience with Cisco endpoints and infrastructure (Control Hub)
4. UC infrastructure (Ring Central)
5. Experience with Webex administration and other web/audio collaboration platforms and services, specifically Microsoft Teams and Zoom.
6. Strong infrastructure implementation and project deployment experience
7. Proven analytical, evaluative, and problem-solving abilities with keen attention to detail.
8. Proven ability to drive successful results across multiple functional areas
9. Excellent interpersonal skills as well as proven written and oral communication skills, and the ability to present ideas in business-friendly and user-friendly language.
10. Strong interpersonal, communication, and negotiation skills to help influence and work with others collaboratively and constructively Highly self-motivated and directed.
11. Extensive experience working in a team-oriented, collaborative environment globally
12. Well versed in Desktop technologies (Windows 10, Macintosh and Office 365) Collaboration technologies (WebEx, Teams, SharePoint, One Drive), Server Technologies and Network Technologies.

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