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Developer Support Engineer Jobs in New York (NOW HIRING)

Kombo

Developer Support Engineer (NYC)

New York, NY · On-site

$151K/yr

We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our ...

PTR Global

Desktop Support Engineer II

Manhattan, NY · On-site

$30 - $32/hr

Experience in customer or developer support, or a similar role. * Strong and confident writing skills, especially in a technical support setting. * Technical proficiency and understanding of web ...

Towne Locke

Be Seen First

Support Engineer

Hackensack, NJ · On-site

$70K - $80K/yr

Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to ...

New

SingleStore

Support Engineer

New York, NY · On-site

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

SingleStore

Support Engineer

New York, NY · On-site

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

Lightning AI

AI Platform Support Engineer (US)

New York, NY · On-site

$151K/yr

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer ... You'll support engineers training models, deploying inference systems, and scaling GPU workloads in ...

SingleStore-LinkedIn

Support Engineer

New York, NY

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

New

Runlayer

Support Engineer

New York, NY · On-site +1

... developer-tools companies. * An infrastructure support background, or strong technical depth in enterprise infra and AI systems like agents and identity. * Debugging fluency across the stack: you ...

Cooley LLP

Product Support Engineer

New York, NY · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

Manhattan, NY · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Writer

Support engineer

New York, NY · On-site

$124K - $157K/yr

... developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a ...

Octaura

Platform Support Engineer

New York, NY · Hybrid

$100K - $150K/yr

The role in a nutshell The Platform Support Engineer will join Octaura's Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are ...

TAD PGS, Inc

Product Support Engineer

Wall, NJ · On-site

$45 - $50/hr

As a Product Support Engineer (PSE), you are the pivot between the technical problems of customers (airlines, aircraft manufacturers) and the design office. You are responsible for customer ...

TAD PGS, Inc.

Product Support Engineer

Wall, NJ · On-site

$45 - $50/hr

As a Product Support Engineer (PSE), you are the pivot between the technical problems of customers (airlines, aircraft manufacturers) and the design office. You are responsible for customer ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

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All JobsDeveloper Support Engineer JobsDeveloper Support Engineer Jobs in New York

Developer Support Engineer information

See New York salary details

$132.4K

$152.6K

How much do developer support engineer jobs pay per year?

As of Aug 5, 2026, the average yearly pay for developer support engineer in New York is $151,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $151,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What does a developer support engineer do?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive as a developer support engineer?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a developer support engineer?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are the most commonly searched types of Developer Support Engineer jobs in New York? The most popular types of Developer Support Engineer jobs in New York are:
What are popular job titles related to Developer Support Engineer jobs in New York? For Developer Support Engineer jobs in New York, the most frequently searched job titles are:
What job categories do people searching Developer Support Engineer jobs in New York look for? The top searched job categories for Developer Support Engineer jobs in New York are:
What are popular job titles related to Developer Support Engineer jobs in NY? For Developer Support Engineer jobs in NY, the most frequently searched job titles are:
Developer Support Engineer jobs near you
Infographic showing various Developer Support Engineer job openings in New York as of July 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $151,184 per year, or $72.7 per hour.

Developer Support Engineer (NYC)

Kombo

New York, NY • On-site

$151K/yr

Full-time

Re-posted 2 days ago

Job description

NYC (Manhattan), On-site • Full-time
$115,000-$160,000 + equity
Full-time
TL;DR
Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by integrating dozens of HRIS, ATS, and Payroll systems into one API.
We're looking for a Technical Support Engineer to provide exceptional technical assistance to our rapidly growing customer base, debug complex integration issues, and help shape the foundation of our support function in the U.S. You'll be the technical bridge between our customers and our product / engineering teams.
About Kombo
Kombo is building the unified API for HR, payroll, and recruiting systems. Instead of companies spending months integrating with dozens of different systems, they can integrate once with Kombo and instantly connect to over 160 platforms. We abstract away the complexity of handling different data schemas, authentication methods, and API quirks.
Since going through Y Combinator in 2022, we've:
  • Raised $30M+ of funding from Y Combinator, Acadian Ventures, 468 and other investors
  • Grew from 0→ $12M+ ARR and hundreds of customers (growth-wise among the ~top-5% of VC-backed startups)
  • Scaled to process data for the equivalent of 10% of Germany's workforce
  • Grew to a team of 65+ team members (pictures!) in 2x offices

Kombo is an international company by default. We operate across two main hubs (NYC S and Berlin DE) and work with a globally distributed team representing 20+ nationalities.
Why Support at Kombo Matters
At Kombo we care A LOT about excellent support for our customers to a degree that is unusual. We do so because fundamentally we view excellent support as a competitive advantage.
How this looks like in practice is that
  • we win G2 badges for best support in our category
  • we get customer love for our support weekly and even frequently hear that our support is the best that our customers ever experienced (across all products they have used)
  • "Support quality" is one of the top 3 reasons companies choose Kombo

As we scale our presence in the US market, our current setup (support team rotating to the NYC office) is reaching its limits. To maintain our standard, we're extending our existing team into the US and Germany.
What You'll Be Working On
In this role, you'll act as a Developer Support Engineer, not a Support Agent - solving most issues directly and collaborating with our engineering team on more complex ones.
Day-to-day:
  • Troubleshooting & Debugging: Investigate API integrations, data-sync issues, authentication flows (OAuth, API keys), and provider-specific edge cases.
  • Customer Guidance: Assist customer engineers via Slack, email & occasional video calls - clear, concise, and technical.
  • Internal Collaboration: Work closely with Product & Engineering to escalate bugs, relay feedback, and shape fix priorities.
  • Knowledge Building: Create and maintain internal / external docs and guides based on recurring topics.
  • Process Improvement: Set up better tooling, automation, and reporting to scale our support capabilities.
Example projects:
  • Debugging why new hires aren't syncing correctly from a customer's ATS (via Kombo) and fixing a mapping edge case.
  • Helping a customer engineer resolve an OAuth 2.0 connection flow issue.
  • Spotting a commonly misunderstood API parameter and collaborating with Engineering to improve docs or design.
  • Building dashboards or alerts to proactively monitor integration health.
  • Implement smaller new features across the codebase based on your findings

Tech you'll work with: APIs (REST + SOAP + OAuth), Node.js, TypeScript, SQL, GCP (logs & monitoring), and various HRIS / ATS / Payroll systems + Kombo's own troubleshooting tools.
Who We're Looking For
You're a technically adept problem-solver with strong communication skills and a builder's mindset.
You might be a great fit if you:
  • Have a solid technical background (Software Engineer, Support Engineer, Solutions Engineer, etc.) and enjoy debugging APIs & integrations
    • You can navigate large, unfamiliar codebases. You're comfortable digging into code you didn't write and don't yet fully understand, tracing data flows and logic across a large production codebase to find the root cause.
    • You can write production code. You've shipped code to production before - whether as a software engineer, by building production-ready products, or by debugging and shipping fixes to live systems. Ideally in TypeScript / JavaScript, but strong experience in another modern language (e.g., Go, Python) works too.
  • Communicate clearly and can explain technical concepts to engineers and non-engineers alike
  • Are empathetic and patient - you enjoy helping others solve problems
  • Thrive with autonomy, take initiative, and drive your own projects
  • Like structured, high-performance environments and prefer working in person (we're an in-office culture)

Prior experience in a technical support role is a plus but not required.
What It's Like to Work at Kombo
Our culture balances high ambition with a fun, supportive environment.
A few things that define us:
  • Our growth puts us in the top 5 % of VC-backed companies and we plan to keep that pace
  • We keep teams small and high-performing (similar to Netflix or Ashby)
  • We use long-form docs to make key decisions - clarity > meetings
  • We celebrate weekly - big launches, closings, or birthdays
  • Our Engineering Meme culture is legendary internally

Closing
If joining a team with closeness and ownership potential of an early-stage startup while also having the upside of an already established, dominating product sounds appealing, you should apply - even if you don't tick every box
We're excited to meet you!

Apply