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Developer Support Engineer Jobs in New York (NOW HIRING)

The Role We are seeking a motivated Support Engineer to join our high-energy Trade & Platform Support team at Schonfeld. In this role, you will drive global Incident Management; coordinating ...

The Plant Support Engineer will provide technical resolution and troubleshooting guidance to plant and maintenance teams in support of emergent or on-going challenges. They will also own root cause ...

The Plant Support Engineer will provide technical resolution and troubleshooting guidance to plant and maintenance teams in support of emergent or on-going challenges. They will also own root cause ...

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

Systems Support Engineer

Woodbury, NY ยท On-site

$90K - $140K/yr

The System Support Engineer (SSE) manages and oversees daily Support operations for a Clever Device's customer. The primary function of the position is to oversee the lifecycle, and ultimate ...

Systems Support Engineer

Woodbury, NY ยท On-site

$90K - $140K/yr

The System Support Engineer (SSE) manages and oversees daily Support operations for a Clever Device's customer. The primary function of the position is to oversee the lifecycle, and ultimate ...

Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every ...

Technical Support Engineer

New York, NY ยท On-site

$90K - $115K/yr

Collaborate with cross-functional groups - backend, frontend, DevOps, design, product, and the go ... Supporting a cloud service in production. * Experience working with Snowflake, Redshift, or ...

Support Engineer Level 3

White Plains, NY ยท On-site

$60K - $75K/yr

Support Engineer Level 3 The position calls for a hard-working support engineers with varied skills ranging from workstation support to network administration. Good communication and organizational ...

New

Technical Support Engineer

New York, NY ยท On-site

$150K - $200K/yr

You'll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges. * Delivering a world-class customer experience for inbound ...

Application Support Engineer

New York, NY ยท On-site

$100K - $150K/yr

... DevOps, and product to see every issue through resolution. This role is based in New York and reports to the Director of Support. This position requires three days at our NYC Office. What you will ...

Client Support Engineer

New York, NY ยท On-site

$80K - $105K/yr

The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service ...

... DevOps, and product to see every issue through resolution. This role is based in New York and reports to the Director of Support. This position requires three days at our NYC Office. What you will ...

Technical Support Engineer

New York, NY ยท On-site

$80K - $100K/yr

As a Technical Support Engineer at Flow Traders, you will be responsible for the troubleshooting, maintenance, and uptime of our office-based IT systems. This includes workstations, thin clients ...

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Developer Support Engineer information

See New York salary details

$132.4K

$152.6K

How much do developer support engineer jobs pay per year?

As of Jul 17, 2026, the average yearly pay for developer support engineer in New York is $151,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $151,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

What are the most commonly searched types of Developer Support Engineer jobs in New York? The most popular types of Developer Support Engineer jobs in New York are:
What are popular job titles related to Developer Support Engineer jobs in NY? For Developer Support Engineer jobs in NY, the most frequently searched job titles are:
Infographic showing various Developer Support Engineer job openings in New York as of July 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $151,184 per year, or $72.7 per hour.
Product Support Engineer

Product Support Engineer

Sunbird Software Inc.

Piscataway, NJ โ€ข On-site

$50K - $80K/yr

Full-time

Re-posted 24 days ago


Job description

Sunbird (www.sunbirddcim.com), an established leader in Data Center Infrastructure Management, is looking for an Product Support Engineer to help us maintain our award winning web-based solutions. We develop in a collaborative environment where our workday involves Ruby, Java , Angular, PostgreSQL, Rocky Linux, GitHub, Jenkins, JIRA, and SCRUM.

Essential duties and responsibilities

  • Trouble shoot field issues to reproduce andย when possible,ย identify the root cause
  • Work with the rest of the team as needed to create scripts or procedures to correct problems in deployed systems
  • Provide clear and timely communication to keep all relevant parties informed
  • Document information and transfer knowledge so that fewer issues are escalated from TS to engineering
  • Lead internal and customer-facing calls as needed

Requirement / Qualifications

  • BS/MS degree in Computer Science or a related subject or equivalent experience
  • Good oral and written communication, and interpersonal skills
  • Ability to adapt, multi-task, and manage changing priorities
  • Self-motivated, ability to learn and apply new skills quickly

Desired knowledge and skills

A candidate with any of the following will be at an advantage:

  • Knowledge of the data center domain and DCIM tools
  • Working experience with Linux based environments (RHEL/Rocky preferred)
  • Java, ANSI SQL, and general programming skills
  • Experienced in using PostgreSQL, Jira, or GitHub
  • Experience with virtualization (e.g., VMware, Nutanix, docker)
  • Scripting skills (e.g., shell scripts, Ruby, Python, Perl)

Why Sunbird

  • We are all about delighting our clients and live/breathe the end client/user experience
  • We believe in collaboration, teamwork, creativity and taking initiative
Interested?
Read on for additional details about this opportunity to join our amazing team!
- What is DCIM Software: www.sunbirddcim.com/what-dcim
- What are customers saying about Sunbird: www.sunbirddcim.com/reviews
- Why work at Sunbird: www.sunbirddcim.com/careers

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