Job Title: Operations Analyst-II (Ad Ops Specialist)
Location: Remote – USA
Duration: 12 Months Contract
Job Description
Client is seeking an Operations Analyst-II (Ad Ops Specialist) to support the Advertising & Promotions team, which operates at the intersection of e-commerce and digital advertising. This team helps advertisers connect with Client audiences by managing and optimizing promotional and advertising campaigns across New Verticals.
Key Responsibilities
- Manage the day-to-day execution of large advertising engagements, ensuring campaign deliverables are planned and coordinated effectively.
- Collaborate with cross-functional account teams supporting retail, grocery, and convenience businesses to ensure campaigns are scoped, launched, and executed successfully.
- Develop expertise in Client's internal systems, tools, and product capabilities across multiple products, verticals, and regions.
- Identify recurring issues in workflows and tools, and recommend process or documentation improvements.
- Perform comprehensive quality assurance (QA) across mobile apps and desktop platforms to verify targeting, discount functionality, eligibility, and creative rendering before campaign launch.
What You'll Do
- Take ownership of operational execution by working through campaign details and learning internal tools.
- Build and improve scalable processes that support both immediate business needs and long-term growth.
- Work closely with multiple stakeholders across teams to ensure smooth campaign execution.
- Manage multiple projects simultaneously while maintaining strong organizational and project management standards.
Required Qualifications
- 2+ years of experience in ad operations, digital advertising, operations, or project/program management.
- Experience working in a high-growth startup environment is preferred.
- Strong communication skills with the ability to explain complex operational issues to non-technical stakeholders.
- Excellent organizational skills with the ability to manage multiple priorities and projects simultaneously.
- Comfortable working in Slack-based, ticket-driven environments with cross-functional teams.
Preferred Qualifications
- Experience creating creative assets that align with brand guidelines.
- Experience collaborating with Product, Engineering, and cross-functional teams to drive product and process improvements.