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It Support Engineer Jobs in New York (NOW HIRING)

Thyme Care LLC

IT Support Engineer

New York, NY · On-site

WHAT YOU'LL DO As an IT Support Engineer at Thyme Care, you'll deliver exceptional day-to-day IT support to our fast-growing team. Your primary focus is fast, friendly help for our Care team, and you ...

Thyme Care, Inc.

IT Support Engineer

Manhattan, NY · On-site

$85 - $94/hr

WHAT YOU'LL DO As an IT Support Engineer at Thyme Care, you'll deliver exceptional day-to-day IT support to our fast-growing team. Your primary focus is fast, friendly help for our Care team, and you ...

Anthropic

IT Support Engineer

New York, NY · On-site

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

Spring Health

IT Support Engineer II

New York, NY · On-site

$53.85 - $67.82/hr

Reporting to the Manager, IT Support Engineering, this IT Support Engineer II will be a core member of our NYC-based IT team, owning A/V systems support, employee lifecycle management, and ...

Spring Health

IT Support Engineer II

New York, NY

$53.85 - $67.82/hr

Reporting to the Manager, IT Support Engineering, this IT Support Engineer II will be a core member of our NYC-based IT team, owning A/V systems support, employee lifecycle management, and ...

Spring Health

IT Support Engineer II

New York, NY

$53.85 - $67.82/hr

Reporting to the Manager, IT Support Engineering, this IT Support Engineer II will be a core member of our NYC-based IT team, owning A/V systems support, employee lifecycle management, and ...

iSoftStone

IT Support Engineer

New York, NY · On-site

$40/hr

Description iSoftStone, Inc. is seeking an IT Support Engineer to join our Team in New York and Washington DC! *THIS IS A PART-TIME (20 HOURS PER WEEK) W2 CONTRACT ROLE* FLUENCY IN MANDARIN IS ...

Arch

IT Support Engineer

New York, NY · On-site

As an IT Support Engineer , you'll play a key role in ensuring seamless IT operations by managing device lifecycle, supporting conference room technology, and maintaining IT infrastructure. This is a ...

Archlabs.com

IT Support Engineer

Manhattan, NY · On-site

$90 - $120/hr

As an IT Support Engineer , you'll play a key role in ensuring seamless IT operations by managing device lifecycle, supporting conference room technology, and maintaining IT infrastructure. This is a ...

Menlo Ventures

IT Support Engineer

Manhattan, NY · On-site

$70 - $110/hr

As an IT Support Engineer , you'll play a key role in ensuring seamless IT operations by managing device lifecycle, supporting conference room technology, and maintaining IT infrastructure. This is a ...

RIT Solutions, Inc.

IT Support Engineer

Manhattan, NY · On-site

RIT Solutions, Inc. is seeking an IT Support contractor who will serve as the primary provider of IT support to users throughout their global enterprise. This role involves exposure to multiple IT ...

Arch.co

IT Support Engineer

New York, NY · On-site

$80K - $95K/yr

As an IT Support Engineer , you'll play a key role in ensuring seamless IT operations by managing device lifecycle, supporting conference room technology, and maintaining IT infrastructure. This is a ...

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All JobsIt Support Engineer JobsIt Support Engineer Jobs in New York

It Support Engineer information

See New York salary details

$35.6K

$72.1K

$116.5K

How much do it support engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for it support engineer in New York is $72,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $83,100.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in New York?

The most popular types of It Support Engineer jobs in New York are:

What are popular job titles related to It Support Engineer jobs in New York?

For It Support Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching It Support Engineer jobs in New York look for?

The top searched job categories for It Support Engineer jobs in New York are:

What cities in New York are hiring for It Support Engineer jobs?

Cities in New York with the most It Support Engineer job openings:

What are popular job titles related to It Support Engineer jobs in NY?

For It Support Engineer jobs in NY, the most frequently searched job titles are:

It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,065 per year, or $34.6 per hour.

IT Support Engineer

Financial Technology Partners

New York, NY • On-site

Full-time

Re-posted 2 days ago

Job description

IT Support Engineer - FinTech Investment Banking
Location: New York City
Work Model: Hybrid (4 days in office, 1 days remote)
Position
Financial Technology Partners ("FT Partners") is seeking an IT Support Engineer to join our New York office. This is an excellent opportunity for a motivated IT professional looking to build their career in a fast-paced, high-performance investment banking environment.
The successful candidate will be responsible for providing first-line technical support to our investment banking professionals, maintaining local office technology, provisioning user devices, assisting with user administration, and ensuring a seamless technology experience across the New York office. This role requires strong technical troubleshooting skills, exceptional customer service, and the ability to thrive in a demanding, client-focused environment.
Company Description
Financial Technology Partners (aka "FT Partners") is the only investment banking firm focused exclusively on the financial technology sector. We broadly define the sector as the dynamic convergence of technology-based solutions and financial services. FT Partners has been recognized as "Dealmaker of the Year" and "Investment Banking Firm of the Year" by The M&A Advisor and was also named one of the Top Internship Programs by Firsthand (Vault).
The firm was founded by Steve McLaughlin, Managing Partner, formerly a senior investment banker in Goldman Sachs & Co.'s Financial Technology Group and Financial Institutions Group in New York and San Francisco. The firm's Founder and senior bankers are highly experienced investment bankers formerly with the financial technology, M&A, and investment banking groups of Goldman Sachs & Co. in New York, San Francisco, London, and Los Angeles.
Role Description
Responsibilities include:
  • Serve as the primary point of contact for desktop and end-user technical support in the New York office
  • Troubleshoot Windows laptops, Microsoft 365, hardware, software, printers, and peripheral devices
  • Image, deploy, configure, and maintain laptops and workstations
  • Provision and deprovision user accounts, laptops, and equipment for new hires and departures
  • Create and administer Active Directory and Microsoft Entra ID user accounts
  • Manage/administer enterprise AI (artificial intelligence) tools and platforms
  • Manage NTFS file permissions, security groups, and shared resources
  • Support conference room technology, Microsoft Teams, Zoom, and AV equipment
  • Assist with local office networking, hardware installations, and cabling
  • Maintain accurate IT asset inventory and technical documentation
  • Coordinate with vendors and senior IT staff to resolve infrastructure issues
  • Escalate complex issues appropriately while maintaining ownership through resolution
  • Deliver responsive, professional, white-glove technical support to employees at all levels of the organization

Must Have
  • 1-3 years of IT support, desktop support, or systems administration experience
  • Strong troubleshooting and analytical problem-solving skills
  • Experience supporting Windows 10/11 environments
  • Microsoft 365 administration and end-user support
  • Experience imaging, deploying, and configuring Windows laptops
  • Basic Active Directory administration
  • Excellent documentation and organizational skills
  • Basic networking knowledge including TCP/IP, DHCP, DNS, gateways, Wi-Fi, and switching fundamentals
  • Outstanding customer service skills with a strong sense of urgency
  • Ability to prioritize multiple tasks in a fast-paced environment

Nice to Have
  • Microsoft Entra ID (Azure AD)
  • Microsoft Intune and Windows Autopilot
  • Microsoft Azure
  • Conditional Access and Multi-Factor Authentication (MFA)
  • Windows Server administration
  • Remote Desktop Services (RDS)
  • PowerShell scripting
  • VLANs, VPNs, firewalls, and network troubleshooting
  • SonicWall and/or Meraki networking equipment
  • PKI / Certificate management
  • Nutanix virtualization
  • Linux administration
  • Cybersecurity best practices

General Requirements
  • U.S. work authorization required. FT Partners will not sponsor applicants for work visas now or in the future.
  • Ability to occasionally support early morning, evening, or weekend maintenance activities when business needs require.
  • Ability to lift and move standard desktop equipment and workstations as needed.

Communication Skills
  • Exceptional written and verbal communication skills
  • Ability to explain technical concepts clearly to both technical and non-technical users
  • Professional demeanor with the confidence to support senior executives and investment banking professionals
  • Strong attention to detail and commitment to delivering an outstanding customer experience

Team Player
  • Team player who contributes to building a positive, collaborative environment
  • Demonstrates ownership, accountability, and follow-through
  • Works with integrity, professionalism, and discretion
  • Performs effectively under pressure while managing competing priorities
  • Committed to continuous learning and professional development
  • Upholds the firm's values and high standards of excellence

Salary: $115,000 plus 10-15% bonus potential
Why FT Partners?
  • Managing Partner and Managing Directors formerly of Goldman Sachs and JPMorgan
  • Award-winning execution recognized as Investment Banking Firm of the Year and Boutique of the Year
  • Opportunity to support both billion-dollar M&A transactions and high-growth venture-backed companies
  • Excellent career path with strong opportunities for advancement
  • Competitive compensation and benefits
  • Unparalleled deal flow with a premier client base
  • Exposure to world-class executives and leading financial technology companies
  • Collaborative, entrepreneurial, and high-performance culture

Selected Transactions Include Advising
  • Divvy's $2.5 billion sale to Bill.com
  • GreenSky's $2.2 billion sale to Goldman Sachs
  • Forge's $2 billion merger with Motive Capital Corp.
  • Truebill's $1.3 billion sale to Rocket Companies
  • Revolut's $800 million financing at a $33 billion valuation
  • SpotOn's $300 million Series F financing at a $3.6 billion valuation
  • Upgrade's $280 million Series F financing at a $6 billion valuation
  • CAIS' $225 million Series C financing at a $1 billion+ valuation
  • Bilt's $200 million financing at a $3.1 billion valuation
  • Newfront's $200 million financing at a $2.2 billion valuation
  • DailyPay's $75 million financing at a $1.8 billion valuation
  • Cart.com's $60 million Series C financing at a $1.2 billion valuation
  • Acorns' acquisition of GoHenry

Inclusion and Equal Opportunity Employment
Financial Technology Partners is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal/Native American status, or any other legally protected characteristic.
If you require a reasonable accommodation as part of the application process, please contact recruiting@ftpartners.com.

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