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Support Developer Jobs in New York (NOW HIRING)

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Apex Application Support Developer

Edison, NJ · On-site

Seeking an experienced developer with expertise in Oracle Apex. Responsibilities include: - Perform ... going support and maintenance. Required Skills - 3 - 5 years hands on development and ...

Cooley LLP

Product Support Engineer

New York, NY · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

TNT Staffing

Five9 Support engineer

Manhattan, NY · On-site

Five9 Support Engineer (Five Nines Reliability) Level 1/2 Location: NYC Penn Station Are Employment Type: Contract Hybrid - three days on site Position Summary We are seeking an experienced Five9 ...

SingleStore

Support Engineer

New York, NY · On-site

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

SingleStore

Support Engineer

New York, NY

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

Octaura

Platform Support Engineer

New York, NY · Hybrid

$100K - $150K/yr

The role in a nutshell The Platform Support Engineer will join Octaura's Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Working knowledge of developer and infrastructure tools such as GitHub, Docker, and Kubernetes ... We support personal growth and education through a dedicated L&D fund that can be used for training ...

Claroty

Product Support Engineer

New York, NY · On-site +1

$95K - $105K/yr

As a Product Support Engineer at Claroty, you will play a critical role in supporting enterprise customers who rely on our platform to protect their mission-critical environments. You will act as a ...

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Support Developer information

See New York salary details

$42

$73

$89

How much do support developer jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for support developer in New York is $73.64, according to ZipRecruiter salary data. Most workers in this role earn between $49.95 and $87.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a Support Developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities in New York are hiring for Support Developer jobs? Cities in New York with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in New York as of July 2026, with employment types broken down into 82% Full Time, 6% Part Time, 1% Temporary, and 11% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $153,164 per year, or $73.6 per hour.
DevOps Production Support

DevOps Production Support

Brilliant Infotech, Inc.

Jersey City, NJ • On-site

$57.75 - $79/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

DevOps production Support Engineer
Jersey City, NJ (Onsite/Hybrid)
12+ Months
L2/L3 production support.
DevOps Production Support Engineer
Serve as the SRE/ DevOps Support engineer as well as provide hands on production support for several applications in WMA Tools and Automation portfolio
Ensure production stability and availability for key Deployment automation ecosystem tools and services.
Handle incident escalation and management
Face off to senior Development & Infrastructure staff as well as 3rd party support vendor to implement efficient strategic solutions
Conduct deep-dive post-mortems and prioritize remediation activities with delivery teams
Drive process improvement initiatives alongside global production support projects.

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