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Support Developer Jobs in New York (NOW HIRING)

Kombo

Developer Support Engineer (NYC)

New York, NY · On-site

$151K/yr

What You'll Be Working On In this role, you'll act as a Developer Support Engineer, not a Support Agent - solving most issues directly and collaborating with our engineering team on more complex ones.

Koah Labs

Developer Relations

New York, NY · On-site

The Role As Developer Relations at Koah, you will help developers discover Koah and build developer support for native ads monetization. You will be the hands-on technical voice for Koah in the ...

Posted today

Cooley LLP

Product Support Engineer

Manhattan, NY · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

Cooley LLP

Product Support Engineer

New York, NY · On-site

Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ... support benefits. In addition to elective benefit options, benefited employees receive firm-paid ...

SingleStore

Support Engineer

New York, NY · On-site

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

SingleStore

Support Engineer

New York, NY · On-site

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

SingleStore-LinkedIn

Support Engineer

New York, NY

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

Octaura

Platform Support Engineer

New York, NY · Hybrid

$100K - $150K/yr

The role in a nutshell The Platform Support Engineer will join Octaura's Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

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Support Developer information

See New York salary details

$42

$73

$89

How much do support developer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for support developer in New York is $73.64, according to ZipRecruiter salary data. Most workers in this role earn between $49.95 and $87.60 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in New York?

For Support Developer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in New York look for?

The top searched job categories for Support Developer jobs in New York are:

What cities in New York are hiring for Support Developer jobs?

Cities in New York with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $153,164 per year, or $73.6 per hour.

Market Risk Production Support Developer

Winaxis

New York, NY • On-site

Contractor

Re-posted 20 days ago

Job description

Job Summary – Market Risk Production Support Developer
- Provide day-to-day production support for critical batch processes and applications in a financial/risk technology environment (70% production support, 30% development/bug fixing).
- Investigate and resolve issues/incidents, perform root cause analysis, and ensure smooth batch operations.
- Enhance, maintain, and optimize existing systems by implementing bug fixes and small development tasks.
- Develop and optimize complex queries, stored procedures, and functions using Microsoft SQL Server for large-scale batch processing.
- Support and improve ETL processes built with SSIS (C#/.NET); assist in migration to Databricks and Python.
- Utilize Python (including NumPy and Pandas) for data processing and transformation tasks.
- Use job scheduling tools such as Tidal (or similar) for managing and monitoring batch workflows.
- Track and coordinate tasks/issues using Jira and similar monitoring/ticketing systems.
- Apply a solid understanding of Market Risk, including interpreting VaR (Value at Risk) and PnL (Profit and Loss) calculations.
- Experience with Fixed Income and Securitization products is considered a plus.
- Requires BA/BS in computer science/engineering or data science/engineering and 5+ years of relevant IT system development/support experience.