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Support Developer Jobs in Buffalo, NY (NOW HIRING)

Production Support

Buffalo, NY · On-site

$40.75 - $53/hr

API Support Engineers * ServiceNow Analysts * Dynatrace Monitoring Specialists * DevOps Engineers (GitLab/Artifactory) * SQL/Oracle Support Engineers * Application Security Analysts * Release ...

New

Eaton's IS AER MSD division is currently seeking a Product Support Engineer. This role is based in Orchard Park, NY. The expected annual salary range for this role is $71000 - $105000 a year. Please ...

We are looking for a Technical Support Engineer to join our high-performing support team and provide technical assistance to our customers. In this role, you will serve as a trusted advisor, solving ...

... DevOps Engineer are required. * *This is not a complete listing of the job duties. It's a ... health support, paid time off, RRSP Matching and much more! Equal Opportunity Statement As a ...

Supporting multiple cloud solutions (I.e.Symantec, Acronis, Dropbox, Microsoft O365) * Contributing ... Programming/scripting experience on at least some of the following: Bash, Python, PowerShell, PHP ...

You will support the safe, efficient startup of new production facilities and ensure operational readiness * You will develop and deliver technical training to operations personnel to strengthen ...

You will support the safe, efficient startup of new production facilities and ensure operational readiness * You will develop and deliver technical training to operations personnel to strengthen ...

DevOps Engineer

Buffalo, NY · On-site

$100 - $110/hr

Experience building and supporting large-scale enterprise software delivery environments. Expertise in automation, platform integrations, and APIs for engineering enablement. Background in secure ...

DevOps Engineer

Buffalo, NY · On-site

$93K - $142K/yr

As a DevOps engineer, you will be helping configure and maintain processes that automate software ... and support in the writing of required technical volumes such as internal documentation and ...

... and support in the writing of required technical volumes such as internal documentation and periodic reports supporting projects. · May survey internal developers to gain insight and valuable ...

NX CAM Developer

East Aurora, NY · On-site

$90K - $130K/yr

NX CAM Developer LOCATION: East Aurora (Buffalo area), New York SALARY: $90,000 to $130,000 ... This role is pivotal in supporting our growing manufacturing operations for MAG East Aurora. * In ...

Software Developer

Buffalo, NY · On-site

$76K - $102K/yr

Job Requirements The Software Developer works within our collaborative R&D team to build and support software solutions for commercial HVAC operations. In this role, you will help develop and ...

Are you an experienced Oracle Developer who enjoys building, configuring, and supporting enterprise applications that power critical business operations? StaffBuffalo is working with a well ...

Software Developer

Buffalo, NY · On-site

$76K - $128K/yr

Job Requirements The Software Developer works within our collaborative R&D team to build and support software solutions for commercial HVAC operations. In this role, you will help develop and ...

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Support Developer information

See Buffalo, NY salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for support developer in Buffalo, NY is $65.20, according to ZipRecruiter salary data. Most workers in this role earn between $44.23 and $77.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What cities near Buffalo, NY are hiring for Support Developer jobs?

Cities near Buffalo, NY with the most Support Developer job openings:

Infographic showing various Support Developer job openings in Buffalo, NY as of June 2026, with employment types broken down into 36% Full Time, 62% Part Time, and 2% Temporary. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $135,613 per year, or $65.2 per hour.

Production Support

HAN IT Staffing Inc.

Buffalo, NY • On-site

$40.75 - $53/hr

Other

Posted 2 days ago

New


Job description

Production Support Tool Chain:
A typical incident flow under this SOW would be:
Dynatrace / ServiceNow Alert → Incident Created in ServiceNow → Investigation → Jira Work Item → Code Fix in GitLab → Sonar Scan → Build & Deploy through GitLab CI/CD → Change Approval via ServiceNow → Deployment Validation → Dynatrace Monitoring → Closure & RCA Documentation in Confluence
 
Skills Required for Support Team:
  • L2/L3 Production Support Engineers
  • .NET Developers
  • Java Developers
  • API Support Engineers
  • ServiceNow Analysts
  • Dynatrace Monitoring Specialists
  • DevOps Engineers (GitLab/Artifactory)
  • SQL/Oracle Support Engineers
  • Application Security Analysts
  • Release & Change Coordinators
  • Incident/Problem Managers
Cloud & Infrastructure
  • Microsoft Azure (IaaS hosting platform)
  • Azure-based application hosting, compute, storage, networking, and platform services
  • Hybrid bank infrastructure with on-prem and cloud integrations
DevOps & SDLC
  • GitLab – Source code management, CI/CD, code reviews, pipelines
  • Artifactory – Artifact and package repository
  • SonarQube – Code quality, security, and technical debt analysis
  • Jira – Defect, backlog, incident-linked work item tracking
  • Zephyr – Test management integrated with Jira
Service Management / Production Support
  • ServiceNow ITSM
    • Incident Management
    • Problem Management
    • Change Management
    • Service Request Management
  • ServiceNow CMDB
    • Application inventory
    • Dependency mapping
    • Configuration management
  • ServiceNow Security Operations
    • Vulnerability tracking
    • Security incident management
Monitoring & Observability
  • Dynatrace
    • APM Monitoring
    • Synthetic Monitoring
    • API Monitoring
    • Infrastructure Monitoring
    • Transaction tracing
  • ServiceNow ITOM
    • Infrastructure and operational alerting
    • Event management
Collaboration & Knowledge Management
  • Microsoft Teams
  • Confluence
  • SharePoint
  • Email (Outlook/M365)
Identity & Security
  • Azure Active Directory (Azure AD / Entra ID)
    • Authentication
    • Authorization
    • SSO
  • Azure Key Vault
    • Secrets management
    • Certificate management
    • Key management
 

Han Staffing logo

About Han Staffing

Sourced by ZipRecruiter

HAN Staffing was born in 2012, out of the real world experience of individuals who worked in the trenches of the Recruitment Industry. Individuals who have staffed at some of the biggest names in Finance, Retail, Hospitality, Healthcare, Financial and Business Consulting as well as small Businesses. In the last five years, we have witnessed 200% growth and an always increasing roster of Satisfied Clients, thanks to our never say die Recruiting attitude. We are the only Staffing Company who stay by your side until the very end, with a leadership team that is available 24/7. Our goal is to work as a trusted adviser and partner to your business, adding value to your Recruitment efforts. Whether you are a large Corporation or a Small Business trying to find the perfect talent, we serve you with passion and perseverance to meet your needs with excellence.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Iselin, NJ, US

Year founded

2012

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