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Support Developer Jobs in Buffalo, NY (NOW HIRING)

Stark Tech

Software Developer

Buffalo, NY · On-site

$76K - $102K/yr

Job Requirements The Software Developer works within our collaborative R&D team to build and support software solutions for commercial HVAC operations. In this role, you will help develop and ...

Intermedia Group

NX CAM Developer

East Aurora, NY · On-site

$90K - $130K/yr

NX CAM Developer LOCATION: East Aurora (Buffalo area), New York SALARY: $90,000 to $130,000 ... This role is pivotal in supporting our growing manufacturing operations for MAG East Aurora. * In ...

Merchants Insurance Group

SQL Developer

Buffalo, NY · On-site

$60K - $80K/yr

Supports the development and maintenance of SQL queries, stored procedures, and database objects in MS SQL Server under the guidance of senior developers. * Supports and maintains an internal ...

Harris

Software Developer

Alabama, NY · On-site

We are looking for an intermediate Software Developer to join the NextGen R&D team at Harris School ... This role will help support and modernize a critical K-12 financial management platform used by ...

43North

CoachMePlus - DevOps Engineer

Buffalo, NY · On-site

$120K - $160K/yr

Position OverviewCoachMePlus is now hiring a Senior DevOps/Infra Engineer to join our team in support of an exciting DoW human performance platform product support initiative. The position may ...

43North

CoachMePlus - DevOps Engineer

Buffalo, NY · On-site

$120K - $160K/yr

Position OverviewCoachMePlus is now hiring a Senior DevOps/Infra Engineer to join our team in support of an exciting DoW human performance platform product support initiative. The position may ...

Merchants Mutual Insurance

SQL Developer

Buffalo, NY · On-site

$60 - $80/hr

Supports the development and maintenance of SQL queries, stored procedures, and database objects in MS SQL Server under the guidance of senior developers. * Supports and maintains an internal ...

Stark Tech

Software Developer

Buffalo, NY · On-site

$76K - $102K/yr

Job Requirements The Software Developer works within our collaborative R&D team to build and support software solutions for commercial HVAC operations. In this role, you will help develop and ...

FTS, Inc.

Be Seen First

Technical Support Specalist

Akron, NY · On-site

$25 - $28/hr

Provides technical and troubleshooting assistance to customers and field service engineers ... Maintain all reference materials at workstation in a neat and orderly manner to properly support ...

Byrd Group

Oracle Developer

Buffalo, NY · On-site

$54.75 - $68/hr

Oracle Developer - 3 Roles Available, Full Time Onsite Located in either Buffalo, Erie (PA), or ... The IT organization is expanding its Oracle ecosystem to support the company's growth and the ...

Moog

Senior Application Developer

Buffalo, NY · Hybrid

$110K - $140K/yr

Experience building or supporting distributed, cloud-based applications. * Comfortable working in Agile/DevOps environments. It would also be beneficial if you have... * Experience with eventdriven ...

Gtifabrication

Electrical Engineer

Buffalo, NY · On-site

$83 - $128/hr

GTI is a contract manufacturing partner supporting customers in renewable energy, power generation ... Our scope spans Engineering, prototype builds, through full production, requiring teams that can ...

Moog Inc.

Senior Application Developer

Buffalo, NY · Hybrid

$110K - $140K/yr

Experience building or supporting distributed, cloud-based applications. * Comfortable working in Agile/DevOps environments. It would also be beneficial if you have... * Experience with ...

Moog, Inc.

Senior Application Developer

Buffalo, NY · On-site

$110K - $140K/yr

Experience building or supporting distributed, cloud-based applications. * Comfortable working in Agile/DevOps environments. It would also be beneficial if you have... * Experience with event-driven ...

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Showing results 21-40

All JobsSupport Developer JobsSupport Developer Jobs in Buffalo, NY

Support Developer information

See Buffalo, NY salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support developer in Buffalo, NY is $65.20, according to ZipRecruiter salary data. Most workers in this role earn between $44.23 and $77.55 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Buffalo, NY?

For Support Developer jobs in Buffalo, NY, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Buffalo, NY look for?

The top searched job categories for Support Developer jobs in Buffalo, NY are:

What cities near Buffalo, NY are hiring for Support Developer jobs?

Cities near Buffalo, NY with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Buffalo, NY as of June 2026, with employment types broken down into 36% Full Time, 62% Part Time, and 2% Temporary. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $135,613 per year, or $65.2 per hour.

Technical Support Representative

Armstrong Fluid Technology

North Tonawanda, NY • On-site

$69K - $91K/yr

Full-time

Posted 25 days ago

Job description

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business-one that's changing the world for the better.
In this role, you'll provide responsive, technically sound, and customer-focused support to internal and external partners across the US, directly contributing to customer satisfaction, product innovation, and knowledge sharing across the RSEC network.
Key Accountabilities
Technical Support & Application Engineering
  • Provide pre-sale technical support and product assistance for Armstrong's HVAC and hydronic systems to internal sales and external customers throughout the US.
  • Take ownership of technical issues, ensuring resolution with a high degree of responsibility and professionalism.
  • Collaborate across departments (e.g., Sales Engineering, Product Management, R&D) to develop and propose optimal solution offerings for customers such as sales agencies, consulting engineers, and contractors.
  • Capture solutions and technical decisions in internal systems for traceability and knowledge sharing.
  • Participate in or lead technical project teams related to strategic initiatives and product development as requested by the management team.
  • Assist in developing and maintaining departmental policies, procedures, and support documentation.

Customer Engagement & Feedback Integration
  • Build strong relationships with sales teams and customers by delivering consistent and responsive technical support.
  • Analyze customer feedback and field experience to recommend improvements to Armstrong's product offerings.
  • Maintain up-to-date records on customer interactions, competitor insights, and product issues to support continuous improvement and product positioning.
  • Support company marketing and product initiatives by sharing relevant technical and customer insights.
  • Provide occasional internal product training sessions and contribute to the development of technical tools and resources.

Cross-Functional Collaboration & Contribution
  • Participate in RSEC team discussions and alignment meetings across the Americas.
  • Support special technical projects as assigned by management.
  • Maintain a proactive mindset, striving for increased business agility, faster response times, and enhanced service quality.
  • Collaborate on the creation and refinement of internal technical materials, FAQs, and best-practice guides.

What We're Looking For
Education and Experience
  • College diploma or university degree in Mechanical Engineering, HVAC Technology, Electrical Engineering, or a related technical field.
  • 2-3 years of experience in technical support, HVAC, hydronic systems, or mechanical building systems.
  • Familiarity with centrifugal pumps, heat exchangers, and general HVAC applications.
  • Knowledge of building automation systems and communication protocols (e.g., BACnet, Modbus) is considered a strong asset.

Technical Skills
  • Proficient in Microsoft Office Suite and technical documentation tools.
  • Strong troubleshooting and root cause analysis capability.
  • Working knowledge of HVAC application engineering (HVAC Hydronic Systems) and design principles.

Soft Skills
  • Excellent analytical and problem-solving skills with the ability to break down complex technical issues.
  • Effective communication and interpersonal skills, with a strong customer service orientation.
  • Self-motivated, organized, and capable of managing multiple tasks in a dynamic, collaborative, in-person environment.

Why Armstrong Fluid Technology?
By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.
The RSEC Team represents a vital component of Armstrong's global technical and sales support structure. As part of this team in Canada, you'll contribute directly to customer success, product excellence, and market leadership-while gaining exposure to cross-functional innovation and real-world technical challenges. This role offers an opportunity to grow your expertise and influence product performance at a meaningful scale.

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