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It Support Engineer Jobs in Fishkill, NY (NOW HIRING)

RQI Partners

IT Support Engineer

Wappingers Falls, NY · On-site

$75K - $85K/yr

The IT Support Engineer is responsible for managing and maintaining the RQI Partners IT hardware, software support services, and overseeing the security and performance of cloud-based infrastructure.

NRI North America

IT Support Specialist

Middletown, NY

$18 - $22/hr

Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency. * Work closely with other IT team members on projects, upgrades, and system ...

NRI North America

IT Support Specialist

Middletown, NY

$18 - $22/hr

Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency. * Work closely with other IT team members on projects, upgrades, and system ...

U.S. Navy

IT Support Specialist

Poughkeepsie, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

New Hamburg, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Wappingers Falls, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Brewster, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Hopewell Junction, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

New Fairfield, CT · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Cornwall On Hudson, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Verplanck, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Maybrook, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

West Haverstraw, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Middletown, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Montebello, NY · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 1-20

All JobsIt Support Engineer JobsIt Support Engineer Jobs in Fishkill, NY

It Support Engineer information

See Fishkill, NY salary details

$32.4K

$65.7K

$106.2K

How much do it support engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for it support engineer in Fishkill, NY is $65,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $75,800.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What cities near Fishkill, NY are hiring for It Support Engineer jobs?

Cities near Fishkill, NY with the most It Support Engineer job openings:

It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Fishkill, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $65,710 per year, or $31.6 per hour.

IT Support Engineer

Wappingers Falls, NY • On-site

RQI Partners
Health Care and Social Assistance • 51 - 200 employees
Learn more about RQI Partnersexternal

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

To Help Save More Lives
RQI Partners is a mission-driven partnership between the American Heart Association and Laerdal Medical, transforming how resuscitation training is delivered so more people receive lifesaving care.
We work across the healthcare landscape to ensure clinicians and lay responders are confident and competent - every patient, every time.
Founded in 2018, we're growing fast and looking for people passionate about making an impact. Learn more about the role below!
This position will be posted for a minimum of five (5) calendar days and may remain open until a sufficient pool of qualified applicants has been identified.
Position Overview:
The IT Support Engineer is responsible for managing and maintaining the RQI Partners IT hardware, software support services, and overseeing the security and performance of cloud-based infrastructure. This role demands a robust technical foundation, with expertise in troubleshooting, system security, and cloud technologies. The successful candidate will ensure operational excellence in IT support while implementing strong cyber security measures to safeguard information assets.
Position Holder is Accountable For:
HardwareandSoftware Support:
  • Install, configure, and maintain IT hardware including computers, servers, peripherals, and networking devices.
  • Provide comprehensive support for operating systems, office software, and specialized applications.
  • Troubleshoot and resolve hardware and software issues, ensuring minimal downtime.
  • Assist in technology upgrades and rollouts and manage inventory of IT assets.
  • Assist in provisioning and support of cell phones within the organization.

CyberSecurity Management:
  • Monitor IT environments for security incidents and vulnerabilities.
  • Implement and maintain cyber security tools and practices such as firewalls, antivirus software, and intrusion detection systems.
  • Conduct regular security assessments and participate in security audits to ensure compliance with internal policies and external regulations.
  • Stay abreast of the latest in security technology and strategies to defend against potential threats.

CloudInfrastructure Oversight:
  • Design, deploy, and manage cloud solutions across multiple platforms (e.g., AWS, Azure, Google Cloud).
  • Optimize cloud resources for performance, scalability, and cost-efficiency.
  • Ensure robust data backup and disaster recovery procedures are in place.
  • Collaborate with development teams to facilitate the deployment of new applications into cloud environments.

TechnicalSupportandUser Training:
  • Provide first-line support to end-users, offering solutions in a timely and friendly manner.
  • Monitor and resolve FreshService tickets in a timely manner complaint with the SLAs
  • Train staff on new hardware/software deployments and promote best practices in cyber security.
  • Document troubleshooting procedures and user guides for internal knowledge sharing.

ProjectManagementand Collaboration:
  • Participate in IT projects, from planning through to implementation, working closely with cross-functional teams.
  • Coordinate with vendors and external service providers to resolve technical issues.
  • Communicate effectively with IT and non-IT staff to ensure clear understanding of IT systems and projects.

Required Skills & Competencies:
  • Bachelor's degree in information technology, Computer Science, Cyber Security, or related field.
  • Minimum of 3 years of experience in IT support, cyber security, and/or cloud infrastructure management.
  • Excellent problem-solving skills and ability to prioritize tasks.
  • Strong interpersonal skills with the ability to communicate technical information to non-technical users.
  • Solid understanding of network architecture, cloud technologies, and cyber security principles.
  • Proficient in managing hardware and software across various operating systems.
  • Occasional evening or weekend work to handle emergencies.
  • On-call availability for urgent IT support and security issues.
  • Occasional travel may be required.
  • Certifications like CompTIA A+, Network+, Security+, AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Certified are highly desirable.

The estimated annual base salary for this position is $75,000 to $85,000. Please note that this range does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include the qualifications of the individual applicant for the position, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc.
RQIP Benefits Include:
  • Generous PTO & Holidays
  • Remote Work Environment (some positions require travel)
  • Comprehensive Medical, Dental and Vision
  • HSA & FSA Account Options, with employer HSA contribution
  • 401k with Employer Match & Profit Sharing
  • Employee Assistance Program
  • Tuition Reimbursement
  • Professional Development Opportunities
  • Student Loan Repayment Assistance
  • Eligibility for Annual Bonus
  • Wellness Reimbursement Program
  • Pet Insurance
  • Paid Family Leave

Department Business Systems Role IT Support Engineer Locations Wappingers Falls, NY Employment type Full-time

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