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Developer Support Engineer Jobs (NOW HIRING)

Noah Medical

Product Support Engineer

San Jose, CA · On-site

$80K - $100K/yr

The Product Support Engineer serves as a primary liaison between Noah's internal technical groups (Engineering, Quality, Manufacturing) and the various internal and external departments supporting ...

Best in Boating

Support Engineer

Kennesaw, GA · On-site

$45K - $60K/yr

... Junior Developer to improve internal IT tools and workflows. Participate in onboarding and offboarding processes for employees. Support inventory management and asset tracking for IT equipment.

Plunge

Support Engineer

Roseville, CA · On-site

$24 - $30/hr

The Support Engineer bridges the gap between engineering, service, and customer experience--resolving complex technical issues, driving root cause investigations, and translating field insights into ...

FlightStory

Support Engineer

Los Angeles, CA · On-site

$100K/yr

SUPPORT ENGINEER FLIGHTCAST Location: Los Angeles (in-person preferred) Reporting to CTO Working closely with Founder Compensation: up to $100k FLIGHTCAST FlightCast is trying to make running a video ...

Plunge

Support Engineer

Roseville, CA · On-site

$24 - $30/hr

The Support Engineer bridges the gap between engineering, service, and customer experience--resolving complex technical issues, driving root cause investigations, and translating field insights into ...

Rocket.net

WordPress Support Engineer

Jupiter, FL · On-site +1

$134K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they've come to expect. We are a very customer-centric company looking for ...

Metriport

Customer Support Engineer

San Francisco, CA · On-site

$120K - $160K/yr

You debug like a developer, communicate like a customer success pro, and rip through inbound ... You'll also build the support infrastructure from scratch: the tooling, the automation, the ...

SingleStore

Support Engineer

New York, NY

This Support Engineering role skews far more towards engineering than typical technical support as you will need to delve into database internals and memory allocators, investigate Linux and host ...

Sierra

Support Engineer

San Francisco, CA · On-site

Support Engineering at Sierra Companies use Sierra's Agent OS to design, deploy, and operate AI ... Identify patterns across customer issues and drive improvements to the product and developer ...

Meta

Business Support Engineer

Menlo Park, CA · On-site

$142K - $201K/yr

Business Support Engineering will be at the forefront of this shift, and we're looking for an engineer to play a pivotal role supporting Meta's partners bringing demonstrated experience in ...

Foundant

Support Engineer

Overview The Support Engineer for SmartSimple (SMS) serves as a key technical resource for Foundant's nonprofit and philanthropic clients using the SmartSimple platform. This experienced individual ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · Hybrid

$52 - $60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...

New

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$141K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they've come to expect. We are a very customer-centric company looking for ...

Appex Innovation

BMC Helix Support Engineer

Chicago, IL · On-site

$60/hr

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and ...

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Developer Support Engineer information

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$121K

$139.5K

How much do developer support engineer jobs pay per year?

As of Jul 16, 2026, the average yearly pay for developer support engineer in the United States is $138,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,000.00 and $138,000.00 per year, depending on experience, location, and employer.

What does a typical day look like for a Developer Support Engineer?

A typical day for a Developer Support Engineer involves diagnosing and resolving technical issues reported by developers, reviewing support tickets, and collaborating with internal engineering teams to troubleshoot complex problems. You may also create and maintain documentation, provide guidance on API integration, and help developers optimize their use of the company's products. The role is highly collaborative, requiring regular communication with both external developer clients and internal product teams. You'll often need to prioritize and manage multiple requests simultaneously, making adaptability and strong organizational skills important for success.

What are the key skills and qualifications needed to thrive in the Developer Support Engineer position, and why are they important?

To thrive as a Developer Support Engineer, you need strong programming knowledge, troubleshooting ability, and a solid grasp of software development fundamentals, often supported by a bachelor's degree in computer science or a related field. Familiarity with debugging tools, ticketing systems like Jira or Zendesk, APIs, and occasionally certifications such as AWS Certified Developer can be beneficial. Excellent communication, patience, and a customer-centric mindset set top candidates apart, enabling them to mediate effectively between engineering and end-users. These skills and qualities are crucial for diagnosing technical issues efficiently, ensuring high customer satisfaction, and bridging the gap between development teams and clients.

What is a Developer Support Engineer job?

A Developer Support Engineer is responsible for assisting developers who use a company's software, APIs, or platform. They troubleshoot technical issues, provide guidance on best practices, and collaborate with internal teams to improve documentation and product functionality. This role requires strong problem-solving skills, coding knowledge, and excellent communication to bridge the gap between developers and the engineering team.

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What cities are hiring for Developer Support Engineer jobs? Cities with the most Developer Support Engineer job openings:
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Developer Support Engineer jobs near you
Infographic showing various Developer Support Engineer job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $138,189 per year, or $66.4 per hour.
Product Support Engineer

Product Support Engineer

Noah Medical

San Jose, CA • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Who We Are
Noah Medical is building the future of medical robotics. Our next generation robotic platform targets early diagnosis and treatment of patients across multiple indications. We are looking for exceptional engineers and key team members. Our incredibly talented team of engineers, innovators, and industry leaders bring years of experience from the top healthcare companies in the world, including: Intuitive, Auris, Stryker, Johnson & Johnson, Boston Scientific, Verb Surgical, Mako, Think Surgical, Medrobotics, and Hansen. We are looking for talented, motivated and ambitious team members to revolutionize robotic surgery.
About The Team
Noah Medical is recruiting for a Product Support Engineer to facilitate operational and service engineering support of Noah medical products and digital platforms. The Product Support Engineer serves as a primary liaison between Noah's internal technical groups (Engineering, Quality, Manufacturing) and the various internal and external departments supporting Service (Field and Customer Service, Clinical Sales, and Marketing).
The role should expect to travel within the United States up to 25% of the time. This travel may include customer visits, managing escalations, team meetings, attending conferences, or other activities to support the business.
A Day In the Life of a Product Support Engineer
  • Provide real-time troubleshooting support for escalations from internal customers (Field Service, Sales & Marketing)
  • Serve as a primary technical liaison between Noah Medical and commercial partners, distributors, and key customer accounts, building strong relationships and driving customer satisfaction and retention
  • Apply strong problem solving skills to complex product and process challenges; lead and collaborate cross-functionally including with commercial teams and distribution partners to drive resolutions that minimize customer impact
  • Drive complex failure investigations, data collection and analysis, and collaborate closely with the engineering team to identify product design, service, and quality improvement opportunities.
  • Develop & maintain service procedures, service bulletins, risk assessment documents, training materials, knowledge base articles.
  • Develop validation protocols and reports for internal service processes
  • Develop, manage, and drive continuous improvement in field tooling (hardware, software, and infrastructure tools)
  • Provide technical support for Quality and Post-Market activities including CAPAs, field actions, and complaint investigations, ensuring commercial impact is assessed and communicated
  • Ensure customer feedback is documented, analyzed, and used to drive improvements in service delivery.

About You
  • Bachelor's degree in Engineering (Electrical, Electronics, Mechanical, or Fluidics), and/or at least 3 years of relevant experience.
  • Relevant clinical or bronchoscopy engineering experience including, but not limited to, understanding of basic pulmonary anatomy and physiology
  • Relevant Experience with system/electrical troubleshooting, detail-oriented and willing to find the root causes of issues with good engineering practice
  • Excellent oral (including group presentations) and written communication skills, as well as solid organizational and time management abilities
  • Self-motivated and proactive, with a passion for quality and continuous improvement
  • Live in the assigned geography
  • Willing to travel and be hands-on in the field to service the product whenever necessary.
  • Must be fiscally responsible, able to make own travel arrangements, and turn in expense reports on a weekly basis.
  • Excellent computer and technology skills with regards to software applications, (Excel, Word, Outlook, Power Point) ERP databases, and technology innovation.
  • Must have a valid driver's license.

#LI-Hybrid
Pay Transparency
The Pay Range for this position is listed. Noah Medical offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors such as location as permitted by law. Total compensation may also include additional forms of incentives.
California Pay Range
$80,000-$100,000 USD
Benefits & Perks (For Full Time Employees):
  • Competitive Salary
  • Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
  • Equity & Bonus Program
  • Life Insurance (company paid & supplemental) and Disability insurance
  • Mental health support through medical insurance programs
  • Legal and Pet Insurance
  • 12+ paid holidays, Flexible Time Off + Sick Time
  • Paid parental leave
  • In-office snacks and beverages
  • In-office lunch stipend
  • Learning & Development Opportunities: On-demand online training and book reimbursement
  • Team building and company organized social and celebration events

Noah Medical may offer remote, hybrid, or onsite work arrangements within the state of California depending on the specific team and/or role where applicable.
Noah Medical is an Equal Opportunity Employer. We celebrate diversity and are committed to ensuring an inclusive environment for our employees. Applicants are considered for all positions without regard to race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, ancestry, age, genetic information, physical or mental disability, marital or protected military or veteran status, or any other consideration made unlawful by federal, state or local laws.
Please visit our Careers Page to view our latest openings.
NO AGENCIES PLEASE - Please do not outreach to any managers or submit any resumes without a signed agreement from Talent Acquisition. Resumes shared with anyone at Noah Medical without a signed agreement will be considered your gift to us and no fee will be paid.
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About NOAH Medical

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

51 - 200 Employees

Headquarters location

San Carlos, CA, US

Year founded

2018

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