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It Operations Support Jobs Near Me

Telhio Credit Union

IT Operations Engineer

Columbus, OH · On-site

$67K - $90K/yr

The IT Operations Engineer is responsible for the stability, security, and performance of the ... This role supports server management, server virtualization, backup management, storage management ...

Telhio Credit Union

IT Operations Engineer

Columbus, OH · On-site

$67K - $90K/yr

The IT Operations Engineer is responsible for the stability, security, and performance of the ... This role supports server management, server virtualization, backup management, storage management ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... High school diploma or equivalent plus at least 2 years of IT operations experience * Active HIPAA ...

Telhio Credit Union

IT Ops Manager

Columbus, OH · On-site

We are seeking an IT Operations Manager who embodies the principles of servant leadership. As a servant leader, you will prioritize the growth and well-being of your team, fostering a collaborative ...

PalAmerican Security

IT Manager

Columbus, OH · On-site

$80K/hr

Lead and manage IT service delivery across all US operations, ensuring reliable and customer-focused support * Oversee IT infrastructure, including networks, servers, cloud services, and ...

PalAmerican Security

IT Manager

Columbus, OH · On-site

$80K/hr

Lead and manage IT service delivery across all US operations, ensuring reliable and customer-focused support * Oversee IT infrastructure, including networks, servers, cloud services, and ...

Robert Half

IT Manager/Director

Lewis Center, OH · On-site

We are looking for an experienced IT Manager/Director to provide leadership for technology operations and guide initiatives that support business objectives. This long-term contract position calls ...

Telhio Credit Union

IT Ops Manager

Columbus, OH · On-site

$91K - $112K/yr

We are seeking an IT Operations Manager who embodies the principles of servant leadership. As a servant leader, you will prioritize the growth and well-being of your team, fostering a collaborative ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 ... Continuously seek opportunities for self-improvement and operational efficiency. Qualifications:

Recutify Inc.

IT Systems Administrator

Lancaster, OH · On-site

This role is responsible for ensuring system reliability, security, and performance while supporting day-to-day IT operations. The ideal candidate will have 3-5+ years of IT systems administration ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

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As of Aug 20, 2026, the average hourly pay for it operations support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

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IT Operations Engineer

Telhio Credit Union

Columbus, OH • On-site

$67K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT amp;T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.
Summary:
The IT Operations Engineer is responsible for the stability, security, and performance of the Credit Union’s technology infrastructure. This role supports server management, server virtualization, backup management, storage management, network management, security, and endpoint maintenance, while partnering closely with the Help Desk, Application/Operations teams, and Business stakeholders. The position plays a critical role in maintaining availability, regulatory compliance, and strong security posture in the bank’s operating environment.
Responsibilities:
  • Infrastructure amp; Server Operations:
  • Maintain and support Microsoft Windows Server environment (2019, 2022, and 2025)
  • Administer and support Hyper‑V virtualization platform
  • Administer and support VMWare vSphere virtualization platform
  • Perform server lifecycle management including patching, upgrades, and decommissioning
  • Support Windows 11 endpoint environments in coordination with Intune
Backup, Recovery amp; Storage:
  • Administer and monitor Veeam Backup amp; Replication
  • Ensure backup success, retention compliance, and regular recovery testing
  • Maintain and monitor storage platforms, including capacity planning and performance optimization
  • Support disaster recovery readiness and documentation
Security Operations:
  • Support internal security controls aligned with Credit Union regulatory standards
  • Participate in vulnerability assessments and pen test remediation
  • Implement hardening, patching, and configuration best practices
Network amp; Monitoring:
  • Support network infrastructure including Cisco switches, and routers
  • Monitor network, server, and application health
  • Perform troubleshooting and escalation for network performance, connectivity, and availability issues
  • Support tuning across servers, storage, and network systems
Application amp; Platform Support:
  • Provide application infrastructure support for core and integrated systems including:
  • Alkami
  • Fiserv DNA
  • Manage Engine
  • OnBase
  • Sageworks
  • Meridian Link
  • Laser Pro
  • Zest
  • Collaborate with application teams and vendors to resolve platform and performance issues
Help Desk amp; Cross-Team Support:
  • Provide Tier 2 / Tier 3 escalation support to the Help Desk
  • Assist with complex user, system, and application issues
  • Document procedures, configurations, and operational standards
  • Participate in after-hours support and on-call rotation as required
Required Qualifications:
  • Education: Bachelor’s degree in engineering, or Software Development (Preferred)
  • Experience:
  • 7+ years of experience in IT operations, systems administration, or infrastructure support
  • Strong experience with:
  • Windows Server (2019, 2022, 2025)
  • Windows 11 enterprise environments
  • Hyper‑V virtualization
  • Veeam backup solutions
  • Microsoft 365 administration
  • Cisco networking and devices
  • VMWare vSphere / vCenter
  • Experience supporting enterprise monitoring and performance tuning
  • Familiarity with financial institution security and compliance requirements
  • Ability to troubleshoot complex, multi-layered infrastructure issues
  • Strong documentation and communication skills
Preferred Qualifications / Certifications
  • Microsoft 365 Administration Expert Certification (e.g., Microsoft 365 Administrator, Modern Desktop Administrator, or equivalent)
  • Comp TIA Network + (or equivalent network certification such as CCNA)
  • ITIL Certification
  • Experience working in a Credit Union or regulated financial environment
  • Security-related certifications (CEH, Security+, CISSP, or similar)
  • Experience supporting core banking or fintech platforms
  • OnBase workflow design, and construction
  • CMDB management processes
  • Knowledge of Agile
  • Ability to lift, rack and unrack servers / electronic storage devices
Skills, Knowledge and Abilities:
  • High Proficiency In:
  • Attention to detail and operational discipline
  • Strong problem-solving and analytical skills
  • Ability to prioritize and manage multiple workloads
  • Collaborative mindset with a customer-service orientation
  • Commitment to security, reliability, and continuous improvement
What you will earn:
  • Competitive pay
  • Benefits: several medical plan options, dental, free vision, free life and free disability insurance
  • 6% matching and immediately vested 401(K) plan
  • Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
  • Opportunity for personal career growth, continued education and mentorship programs
  • Volunteer opportunities impacting the local community
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally.
This is a Non-Collective Bargaining Unit.
Telhio is an Equal Opportunity Employer.

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