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It Operations Support Jobs in Georgia (NOW HIRING)

4pconsultinginc

IT Operations Support 3

Atlanta, GA · On-site

Position: IT Operations Support 3 Client: Southern Company Services Duration: 3 Years Locations (Hybrid): * Atlanta, GA (Preferred) * Naperville, IL * Birmingham, AL Work Schedule * Hybrid work ...

Tier4 Group

IT Operations Support Lead

Atlanta, GA

IT Support Lead Location: East Cobb (near the Battery) Onsite: 5 days per week 6 Month Contract to ... Lead day‑to‑day support operations and guide a small-but-mighty team handling Tier 1, 2 and 3 ...

Rayonier

Senior IT Operations Analyst

Atlanta, GA

Reporting directly to the Director of IT Operations, you will operate with a high degree of ... Support and optimize Microsoft Office 365, endpoint platforms, and enterprise business applications ...

RELEX Solutions

IT Operations Engineer

Atlanta, GA

Atlanta The IT Operations Engineer keeps RELEX's internal IT environment running reliably ... Cover first-line support as needed while agent capability develops. Treat this as a transitional ...

RELEX Solutions

IT Operations Engineer

Atlanta, GA · On-site

Atlanta The IT Operations Engineer keeps RELEX's internal IT environment running reliably ... Cover first-line support as needed while agent capability develops. Treat this as a transitional ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk operations, and handle routine system and device tasks. The role is primarily ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk operations, and handle routine system and device tasks. The role is primarily ...

NexusOne

Head of IT

Atlanta, GA · On-site

The Head of IT will lead corporate IT delivery, managing day-to-day operations, vendor performance, and ensuring compliance while supporting a fast-growing engineering-heavy company. Responsibilities ...

AllCare Georgia

IT Manager

Atlanta, GA

$91K - $112K/yr

You will own day-to-day IT operations, vendor coordination, and system performance, while supporting key projects like clinic rollouts and system integrations. This role is ideal for a strong ...

AllCare

IT Manager

Atlanta, GA · On-site

$91K - $112K/yr

You will own day-to-day IT operations, vendor coordination, and system performance, while supporting key projects like clinic rollouts and system integrations. This role is ideal for a strong ...

AllCare Georgia - Admin/Corporate

IT Manager

Atlanta, GA · On-site

$91K - $112K/yr

You will own day-to-day IT operations, vendor coordination, and system performance, while supporting key projects like clinic rollouts and system integrations. This role is ideal for a strong ...

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All JobsIt Operations Support JobsIt Operations Support Jobs in Georgia

It Operations Support information

See Georgia salary details

$11

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How much do it operations support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for it operations support in Georgia is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $26.59 per hour, depending on experience, location, and employer.

What are IT Operations Support roles?

IT Operations Support refers to professionals who are responsible for maintaining, troubleshooting, and ensuring the smooth running of an organization's IT systems and infrastructure. Their tasks typically include monitoring network performance, resolving hardware and software issues, managing backups, and supporting end-users with technical problems. They play a critical role in minimizing downtime and ensuring that technology services are reliable and efficient for business operations.

What are the key skills and qualifications needed to thrive as an IT Operations Support specialist, and why are they important?

To thrive as an IT Operations Support specialist, you need a solid understanding of computer networks, system administration, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with ticketing systems, remote desktop tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set outstanding candidates apart. These skills ensure minimal downtime, quick resolution of technical issues, and reliable support for end-users and business operations.

What is the difference between It Operations Support vs Network Support Specialist?

AspectIt Operations SupportNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, corporate IT departments, help desksNetwork labs, client sites, enterprise networks
Employer & Industry UsageIT service providers, large corporations, government agenciesTelecommunications, ISPs, large enterprises
Common Search & ComparisonYesYes

It Operations Support and Network Support Specialist roles share overlapping skills in troubleshooting, hardware, and network fundamentals. However, It Operations Support has a broader scope, including system administration, software support, and overall IT infrastructure management, while Network Support Specialists focus specifically on network hardware, configurations, and connectivity issues. Both roles are essential in maintaining IT systems, but they differ in specialization and daily responsibilities.

What are some common challenges faced by IT Operations Support professionals, and how can they be managed effectively?

IT Operations Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple service requests simultaneously, and ensuring system uptime during critical periods. Effective management of these challenges involves developing strong prioritization skills, maintaining clear communication with both technical teams and end-users, and staying up-to-date with the latest tools and best practices. Building a collaborative relationship with other IT departments can also streamline problem resolution and enhance overall service quality.
What are popular job titles related to It Operations Support jobs in Georgia? For It Operations Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching It Operations Support jobs in Georgia look for? The top searched job categories for It Operations Support jobs in Georgia are:
It Operations Support jobs near you
Infographic showing various It Operations Support job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,700 per year, or $22 per hour.

IT Operations Support 3

4pconsultinginc

Atlanta, GA • On-site

Contractor

Re-posted 4 days ago

Job description

Position: IT Operations Support 3

Client: Southern Company Services

Duration: 3 Years
 

Locations (Hybrid):

  • Atlanta, GA (Preferred)
  • Naperville, IL
  • Birmingham, AL

Work Schedule

  • Hybrid work environment
  • 24x7x365 Infrastructure Operations Center
  • Fixed, non-rotating schedule
  • Occasional overtime, on-call, and extended hours as needed

Job Summary

Southern Company Services is seeking an Infrastructure Operations Center (IOC) Analyst to provide 24x7 monitoring and first-level support for enterprise computing systems, mainframe environments, and production applications. The successful candidate will monitor critical infrastructure, perform incident diagnosis and resolution, support disaster recovery processes, and work closely with internal teams and external vendors to maintain system availability and operational excellence.

This is a hybrid position. Candidates must reside within 50 miles of one of the listed office locations.

Key Responsibilities

  • Monitor enterprise computing systems, mainframe environments, and production applications.
  • Perform first-level troubleshooting and incident resolution for Windows, Linux/UNIX, and IBM Mainframe environments.
  • Monitor and support batch processing using Jobtrac, AutoSys, and Control-M.
  • Respond to application failures (abends) and restore production services.
  • Monitor backup and disaster recovery processes for critical business applications.
  • Analyze system alerts, document incidents, and maintain detailed operational records.
  • Coordinate issue resolution with infrastructure teams, vendors, and service providers.
  • Support continuous process improvement and operational documentation.
  • Participate in a 24x7 operations environment, including on-call and occasional extended hours.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field or 5+ years of relevant infrastructure operations experience.
  • Experience supporting enterprise computing systems and/or IBM Mainframe environments.
  • Strong troubleshooting and analytical skills.
  • Experience with Windows, UNIX/Linux, and enterprise infrastructure monitoring.
  • Ability to work in a fast-paced 24x7 operations environment.

Preferred Technical Skills

  • Oracle Unified Assurance (OUA)
  • IBM Mainframe (z/OS, MVS, CICS, IDMS, DB2, TSO, ISPF, JES2, JCL, MQ Series, OPS/MVS)
  • Windows Servers (Physical, Virtual, Clustered)
  • UNIX/Linux Servers
  • Microsoft Exchange
  • SQL Server & Oracle Databases
  • IIS & Distributed File System (DFS)
  • Production Application Support
  • Jobtrac
  • CA AutoSys
  • BMC Control-M
  • Connect
  • vDirect

Desired Skills

  • Infrastructure Monitoring
  • Production Support
  • Mainframe Operations
  • Incident Management
  • Batch Processing
  • Disaster Recovery
  • Root Cause Analysis
  • System Administration
  • Problem Solving
  • Team Collaboration
  • Technical Documentation
  • Customer Support