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It Operations Support Jobs (NOW HIRING)

DFO Referrals

IT Operations Specialist

Westport, CT · Hybrid

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Operations Specialist Dalio Family Office Overview ... The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures ...

Socket.dev

IT Operations Manager

Parsippany Troy Hills, NJ · On-site

$140 - $190/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... support. Key Responsibilities * Manage daily IT operations for supply chain/logistics applications and integrations, including EDI, WMS, TMS, inventory planning, and related systems. * Use data, KPIs ...

New

TEKsystems

IT Operations Specialist

Harrisburg, PA

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The IT Operations Specialist supports the daily operational stability, performance, and maintenance of the agency's core technology platforms and infrastructure. This position focuses on ...

Harvey

IT Operations Analyst

New York, NY · On-site

$109K - $150K/yr

We have strong product-market fit and world-class investor support. We're scaling fast and defining ... The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology ...

Express Flooring

IT Operations Manager

Phoenix, AZ · Hybrid

$95K - $105K/yr

You'll help lead our IT Support team, drive operational excellence, manage technology projects, and continuously improve the processes that keep our business connected and productive. This is a hands ...

MKS2 Technologies

IT Support Lead

Fort Liberty, NC · On-site

$150K - $157K/yr

The IT Support Lead provides leadership for IT operations, cybersecurity initiatives, Risk Management Framework (RMF) compliance, incident response, vulnerability management, and personnel management ...

Alpaca

IT Operations Specialist

Las Vegas, NV · On-site +1

We are seeking an experienced IT Operations Specialist to help support our team members with IT-related tasks and help ensure the Security of our organization. The IT Team is 100% distributed and ...

New

Fedcap

IT Support Specialist

New York, NY

$65K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As IT Support Specialist, you will work in a fast-paced environment, providing ... Technical & Operational Support * Deliver IT and A/V support excellence across all levels of the ...

VERMONT FOODBANK

Manager-IT Operations

Barre, VT · On-site

$63K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position provides essential technical support, ensures the smooth operation of IT infrastructure, and collaborates across departments to optimize organizational systems and enhance cybersecurity ...

ONI

IT Operations Lead

San Diego, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as the senior hands-on technical lead for IT operations, working closely with ONI's outsourced IT support provider while taking ownership of core systems, infrastructure, security, access ...

The Fedcap Group

IT Support Specialist

Manhattan, NY · On-site

$65K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do As IT Support Specialist, you will work in a fast-paced environment, providing ... Technical & Operational Support * Deliver IT and A/V support excellence across all levels of the ...

The Museum of Flight

IT Operations Manager

Seattle, WA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The IT Operations Manager supports the mission of The Museum of Flight by leading the delivery, stability, and performance of enterprise technology services and IT infrastructure. This role ...

Action Target Inc

IT OPERATIONS SUPERVISOR

Provo, UT · On-site

  • Medical

  • Retirement

  • PTO

The IT Operations Supervisor leads the day-to-day performance of our IT environment, including ... Support audio-visual systems. Ensure conference rooms and company events operate reliably ...

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Showing results 21-40

All JobsIt Operations Support Jobs

It Operations Support information

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$13

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How much do it operations support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for it operations support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What is an IT Operations Support?

IT Operations Support refers to professionals who are responsible for maintaining, troubleshooting, and ensuring the smooth running of an organization's IT systems and infrastructure. Their tasks typically include monitoring network performance, resolving hardware and software issues, managing backups, and supporting end-users with technical problems. They play a critical role in minimizing downtime and ensuring that technology services are reliable and efficient for business operations.

What are the key skills and qualifications needed to thrive as an IT Operations Support specialist?

To thrive as an IT Operations Support specialist, you need a solid understanding of computer networks, system administration, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with ticketing systems, remote desktop tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set outstanding candidates apart. These skills ensure minimal downtime, quick resolution of technical issues, and reliable support for end-users and business operations.

What are some common challenges faced by IT Operations Support professionals, and how can they be managed effectively?

IT Operations Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple service requests simultaneously, and ensuring system uptime during critical periods. Effective management of these challenges involves developing strong prioritization skills, maintaining clear communication with both technical teams and end-users, and staying up-to-date with the latest tools and best practices. Building a collaborative relationship with other IT departments can also streamline problem resolution and enhance overall service quality.

What is the difference between It Operations Support vs Network Support Specialist?

AspectIt Operations SupportNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, corporate IT departments, help desksNetwork labs, client sites, enterprise networks
Employer & Industry UsageIT service providers, large corporations, government agenciesTelecommunications, ISPs, large enterprises
Common Search & ComparisonYesYes

It Operations Support and Network Support Specialist roles share overlapping skills in troubleshooting, hardware, and network fundamentals. However, It Operations Support has a broader scope, including system administration, software support, and overall IT infrastructure management, while Network Support Specialists focus specifically on network hardware, configurations, and connectivity issues. Both roles are essential in maintaining IT systems, but they differ in specialization and daily responsibilities.

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What cities are hiring for It Operations Support jobs?

Cities with the most It Operations Support job openings:

What states have the most It Operations Support jobs?

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It Operations Support jobs near you
Infographic showing various It Operations Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.

IT Operations Specialist

Dalio Family Office

Westport, CT • On-site

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

IT Operations Specialist
Dalio Family Office Overview:
The Dalio Family Office (DFO) supports Barbara and Ray Dalio and their family in their ventures, investments, and philanthropic efforts under Dalio Philanthropies, which includes OceanX, Dalio Education, Endless Network, and the Beijing Dalio Foundation. The core of the DFO's culture is built around meaningful work and meaningful relationships and the family's commitment to giving back. The office is headquartered in Westport, CT with regional offices in New York City, Singapore, and Abu Dhabi.
Position Summary:
The IT Operations Specialist serves as a regional lead for end-user technology support, endpoint management, and identity and access administration across global workforce. This role partners with a UAE-based team to provide follow-the-sun support across multiple time zones. The role delivers hands-on support to corporate and engineering users while helping maintain the operational controls that support compliance, cybersecurity, and regulatory requirements. The position works closely with global IT and Security Engineering teams to ensure a secure, reliable, and efficient technology environment.
Day-to-day responsibilities would include a combination of the following:
  • Serve as a first point of contact for IT support, with prompt triage, resolution, and ticket hygiene.
  • Partner with UAE and Singapore-based IT colleagues to deliver consistent support across global time zones.
  • Manage the macOS endpoint environment, including provisioning, configuration, patching, compliance, and lifecycle management through Jamf; support Windows devices through Intune as needed.
  • Administer identity and access management through Okta and Entra ID.
  • Provision and deprovision access to SaaS applications, including Slack, Atlassian, Figma, and approved AI tools.
  • Enforce endpoint security standards, including encryption, MDM compliance, EDR health, and patch management; drive remediation of non-compliant devices.
  • Support secure connectivity for office and remote users, including Wi-Fi, Zscaler, Tailscale, AV/conferencing systems, and printing services.
  • Assist with IT and cybersecurity incident response activities, coordinating with Security Engineering and managed detection partners.
  • Support ISO 27001 operational controls relevant to IT operations, including access reviews, asset management, change records, and audit evidence collection. Maintain documentation to a standard suitable for audit.
  • Support vendor relationships for IT services in region, including hardware suppliers, ISPs, telephony, and software vendors.
  • Contribute to cross regional IT projects working in partnership with global IT and Security Engineering teams.
  • Produce and maintain user-facing guidance, internal runbooks, and standard operating procedures.
  • Provide white-glove support to senior leaders and support critical business events, including occasional after-hours assistance.
  • Additional duties as assigned

The ideal candidate will possess the following knowledge, skills, attributes, and values:
  • Driven to achieve excellence - high standards and expectations
  • Highly organized and reliable
  • Ability to synthesize, report, and analyze information
  • Ability to manage and drive multiple initiatives to completion
  • Proven ability to work independently with excellent judgment and discretion
  • Thrive in a fast-paced, fluid environment and be comfortable navigating ambiguity
  • Excellent written and verbal communication, with the ability to support senior stakeholders calmly and credibly under pressure.

Illustrative Benefits:
  • 100% company paid medical premiums
  • 17 company paid holidays
  • Friday summer hours
  • Monthly community happy hours
  • Hybrid work environment
  • Free catered food services for in-office days
  • Generous PTO offering
  • Casual dress code
  • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit)
  • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more!

Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or related field; Or equivalent professional experience
  • 3+ years' experience in IT operations, end-user support, or systems administration
  • Hands-on experience managing macOS environments with Jamf, including device management, patch policies, compliance reporting, and automation
  • Experience administering Okta including SSO, group-based access, lifecycle workflows, and MFA policies
  • Working knowledge of Entra ID and Microsoft 365 in a hybrid identity environment
  • Understanding of endpoint security and access controls
  • Experience supporting collaboration tooling including Slack, Zoom, Microsoft 365, and Atlassian.
  • Experience operating in a global team; comfort coordinating across time zones and supporting users remotely
  • Strong incident handling discipline, with the ability to document actions clearly enough to support audit and regulatory review.
  • Travel required up to 15%

Preferred Qualifications
  • Experience within a fintech, financial services, or family office environment.
  • Relevant certifications such as JAMF 200, Okta Certified Administrator, Apple Certified Support Professional, CompTIA A+/Security+, or Microsoft Endpoint Administrator Associate.
  • Familiarity with ISO 27001, SOC 2, or similar compliance frameworks.
  • Experience with secure access and cloud-based productivity tools.
  • Exposure to developer tools such as GitHub or JFrog.
  • Experience supporting enterprise AI tools, including ChatGPT Enterprise, Claude, or similar platforms.

Compensation:
Compensation for the role includes a competitive salary in the range from $90,000 -$120,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset) and an excellent benefits package, including paid time off ranging from 15 to 25 days based on years of service, paid sick and safe leave, dental, vision, life and disability insurance, paid parental time off, birth mother recovery pay, sick family member pay, parental ramp back up program, gym reimbursement and generous employer match for 401k.
Please note we are unable to provide immigration sponsorship for this position.
Use of AI in the Application Process
We recognize that candidates may use AI-enabled tools to assist with resume drafting, application preparation, and interview preparation. Such use is permitted provided all submitted materials accurately reflect the candidate's own qualifications, experience, skills, and work history.
Candidates may not submit hidden instructions, embedded prompts, misleading metadata, deceptive content, code, or other materials intended to interfere with or improperly influence the Company's recruiting process or the administration of candidate applications.
Any attempt to misrepresent qualifications or improperly interfere with the recruiting process may result in disqualification from consideration.
At the DFO, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. The DFO treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

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