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It Operations Support Manager Jobs (NOW HIRING)

Southwest

The IT Support Manager ensures timely resolution of technical issues, promotes exceptional internal customer service, assists with IT operations, and contributes to technology projects that support ...

New

FastTek

IT Operations Support Senior Associate

Wayne, MI · On-site

$15.25 - $20/hr

IT Operations Support Senior Associate #1059554 Position Description: Employees in this job ... Manage the organization's IT infrastructure, including servers, networks, storage systems ...

Celtic Bank

IT Operations Manager

Salt Lake City, UT · On-site

The IT Operations Manager plays a critical role in ensuring the stability, security, and ... Experience supporting core banking systems or other mission-critical financial applications, with ...

Sally Beauty Holdings

IT OPERATIONS ANALYST

Plano, TX · Hybrid

This role assists in coordinating IT compliance activities, supporting incidents, problem, and change management processes, and helping ensure IT operations align with internal controls, security ...

Turn2Partners

IT Operations Manager

Sterling, VA · On-site

Role: IT Operations Manager Location: Northern Virginia Area Type: FT / Hybrid About the Team ... Join a well-established technology solutions provider supporting complex IT environments across ...

CarbonCREI

IT Operations Manager

Miami, FL · On-site

We are looking for an IT Operations Manager who will support both organizations and take ownership of the systems, accounts, hardware, and day-to-day technology our teams rely on to do their jobs.

NCCER

IT Operations Manager

Alachua, FL · On-site

Description The IT Operations Manager leads day-to-day IT operations and employee technology support across a mixed Windows and Apple (macOS) environment. The role ensures that systems, networks ...

Express Flooring

IT Operations Manager

Phoenix, AZ · Hybrid

$95K - $105K/yr

You'll help lead our IT Support team, drive operational excellence, manage technology projects, and continuously improve the processes that keep our business connected and productive. This is a hands ...

All In Credit Union

$83K - $125K/yr

... application process. IT Support Manager Regular Full-Time Management Information Technology ... Oversee helpdesk operations, service levels, work queues, escalations, scheduling, and staff ...

Express Flooring

IT Operations Manager

Phoenix, AZ · On-site

$95K - $105K/yr

You'll help lead our IT Support team, drive operational excellence, manage technology projects, and continuously improve the processes that keep our business connected and productive. This is a hands ...

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It Operations Support Manager information

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$28K

$73.2K

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How much do it operations support manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it operations support manager in the United States is $73,186.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What does an IT Operations Support Manager do?

An IT Operations Support Manager oversees the daily operations of an organization's IT support teams, ensuring systems run smoothly and issues are resolved promptly. They manage staff, coordinate incident response, and implement best practices to maintain high service levels. Their responsibilities also include monitoring system performance, managing IT resources, and supporting the organization’s technology infrastructure. This role is crucial in minimizing downtime and ensuring that end-users have reliable access to IT services.

What are the key skills and qualifications needed to thrive as an IT Operations Support Manager?

To thrive as an IT Operations Support Manager, you need expertise in IT infrastructure, systems administration, incident management, and a relevant degree or certifications such as ITIL or CompTIA. Familiarity with monitoring tools, ticketing systems like ServiceNow, and enterprise platforms is typically required. Strong leadership, communication, and problem-solving skills help manage teams and coordinate with stakeholders effectively. These skills ensure efficient IT operations, minimal downtime, and high-quality support for organizational productivity.

How does an IT Operations Support Manager typically interact with other departments to resolve technical issues?

As an IT Operations Support Manager, collaboration with other departments is a key part of the role. You will frequently coordinate with teams such as software development, network engineering, and end-user support to diagnose and resolve system outages or performance issues. This often involves facilitating communication between technical and non-technical staff, ensuring that problems are clearly understood and addressed efficiently. Building strong cross-functional relationships and maintaining clear documentation are essential to streamline resolutions and prevent recurring issues.

What is the difference between It Operations Support Manager vs Network Support Specialist?

AspectIt Operations Support ManagerNetwork Support Specialist
CredentialsIT certifications (e.g., CompTIA, Cisco), relevant experienceNetworking certifications (e.g., Cisco CCNA), technical skills
Work EnvironmentIT departments, support teams, enterprise environmentsNetwork operations centers, technical support teams
Employer & IndustryBusinesses, government agencies, IT service providersTelecom companies, data centers, large enterprises
Search & Comparison IntentUnderstanding managerial roles in IT supportTechnical network support and troubleshooting

The It Operations Support Manager oversees IT support teams and manages overall IT operations, focusing on strategic planning and coordination. In contrast, a Network Support Specialist primarily handles network troubleshooting, configuration, and technical support. While both roles require technical certifications and work in similar environments, the manager role emphasizes leadership and management, whereas the specialist role is more technical and hands-on.

Is an IT Operations Support Manager a stressful job?

An IT Operations Support Manager role can be stressful due to the need to ensure system uptime, resolve technical issues quickly, and manage team responsibilities. The job often involves handling urgent problems, working under tight deadlines, and maintaining high availability of IT services, which can contribute to workplace stress.

What is the role of an IT Operations Support Manager?

An IT Operations Support Manager oversees the daily functioning of an organization's IT infrastructure, including networks, servers, and hardware. They coordinate technical support, manage incident resolution, and ensure system reliability, often utilizing tools like monitoring software and ITIL best practices to maintain operational efficiency.

What cities are hiring for It Operations Support Manager jobs?

Cities with the most It Operations Support Manager job openings:

What states have the most It Operations Support Manager jobs?

States with the most job openings for It Operations Support Manager jobs include:

What are popular job titles related to It Operations Support Manager jobs?

For It Operations Support Manager jobs, the most frequently searched job titles are:

Infographic showing various It Operations Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,186 per year, or $35.2 per hour.

IT Operations Support Specialist

Washington, DC • On-site

AHU Technologies, Inc.
IT Services • 11 - 50 employees
Learn more about AHU Technologies, Inc.external

$33 - $49/hr

Full-time

Re-posted 21 days ago

Job description

Job Description:
Short Description: IT Ops SS
Complete Description:
Duties and Responsibilities
The IT Operations Support Specialist shall:
Provide technical assistance in all aspects of data processing operations.
Work with mainframe and Server applications.
Understands technical experience in the utilization and implementation of tools to monitor the server and mainframe applications.
Understands knowledge on how to identify, investigate and troubleshoot error conditions to help remediate system failure conditions.
Understand Configuration Management (CM) for software updates and migrations of code.
This position may require weekend and or shift work hours
Qualifications
Required Experience of Two (2) years in the following:
Configuration Management (CM) for software updates and migrations of code;
Software Migration process;
Startup of Production Applications & Systems;
Microsoft SQL Management Studio & Oracle SQL Developer;
Preferred Experience - 2 years minimum:
Support Web and Client Server Application
Microsoft Office Application Suite (Word & Excel)
Computer applications capabilities and limitations of computer equipment.
Skills Matrix:
• Configuration Management (CM) for software updates and migrations of code. 2 Years
• Software Migration process. 2 Years
• Startup of Production Applications & Systems. 2 Years
• Microsoft SQL Management Studio & Oracle SQL Developer. 2 Years
• Support Web and Client Server Application Microsoft Office Application Suite (Word & Excel) Computer applications capabilities and limitations of. 2 Years Highly Desired
Flexible work from home options available.
Compensation: $33.00 - $49.00 per hour
About Us
AHU Technologies INCis an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

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