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It Operations Support Manager Jobs in Nevada (NOW HIRING)

JBCPlatform

IT Operations Specialist

Las Vegas, NV · On-site

$45 - $51/hr

IT Operations Specialist Job Location: Las Vegas, NV Duration: ~6 Months The Pay rate is ... Windows workstation support * Real-time operations or command-center environments * TCP/IP ...

Revel Staffing

IT Manager

Reno, NV · On-site

$95K - $125K/hr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

Revel Staffing

IT Manager

Reno, NV · On-site

$94K - $116K/yr

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

Socket.dev

IT Support Specialist

Reno, NV · On-site

This role reports to the IT Operations Manager and is part of the Corporate IT Department with the ... Support laptop, desktop, mobile, peripheral, and accessory lifecycle activities, including ...

Aquent

IT Operations Specialist

Las Vegas, NV · On-site

$47.20 - $52.45/hr

Windows workstation support * Real-time operations or command-center environments * TCP/IP ... More information on our awesome benefits! Aquent is an equal-opportunity employer. We evaluate ...

UHS

Manager of IT Operations

Reno, NV · On-site +1

Direct, manage, lead, and coordinate the integration of existing and/or new Information Technology ... Proactively support integration and application needs to deliver the strategic initiatives ...

UHS

Manager of IT Operations

Reno, NV · On-site +1

Direct, manage, lead, and coordinate the integration of existing and/or new Information Technology ... Proactively support integration and application needs to deliver the strategic initiatives ...

Horizontal Talent

IT Operations Specialist

Las Vegas, NV · On-site

$23 - $53/hr

Join a fast-paced Technical Operations environment where you'll help support real-time systems from ... technology, including phone calls, SMS/text messages, or email, which may be delivered by our ...

Jerritt Canyon

IT Support Specialist

Elko, NV · On-site

The Opportunity The IT Support Specialist is responsible for providing reliable, responsive, and ... management. * Collaborate with internal teams to support operational needs and continuous ...

Jerritt Canyon

IT Support Specialist

Elko, NV · On-site

The Opportunity The IT Support Specialist is responsible for providing reliable, responsive, and ... management. * Collaborate with internal teams to support operational needs and continuous ...

Jerritt Canyon

IT Support Specialist

Elko, NV · On-site

Support IT asset management, including inventory tracking and equipment lifecycle management.Collaborate with internal teams to support operational needs and continuous improvement of IT services.The ...

Jerritt Canyon Gold

IT Support Specialist

Elko, NV · On-site

The Opportunity The IT Support Specialist is responsible for providing reliable, responsive, and ... management. * Collaborate with internal teams to support operational needs and continuous ...

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It Operations Support Manager information

What does an IT Operations Support Manager do?

An IT Operations Support Manager oversees the daily operations of an organization's IT support teams, ensuring systems run smoothly and issues are resolved promptly. They manage staff, coordinate incident response, and implement best practices to maintain high service levels. Their responsibilities also include monitoring system performance, managing IT resources, and supporting the organization’s technology infrastructure. This role is crucial in minimizing downtime and ensuring that end-users have reliable access to IT services.

What are the key skills and qualifications needed to thrive as an IT Operations Support Manager?

To thrive as an IT Operations Support Manager, you need expertise in IT infrastructure, systems administration, incident management, and a relevant degree or certifications such as ITIL or CompTIA. Familiarity with monitoring tools, ticketing systems like ServiceNow, and enterprise platforms is typically required. Strong leadership, communication, and problem-solving skills help manage teams and coordinate with stakeholders effectively. These skills ensure efficient IT operations, minimal downtime, and high-quality support for organizational productivity.

How does an IT Operations Support Manager typically interact with other departments to resolve technical issues?

As an IT Operations Support Manager, collaboration with other departments is a key part of the role. You will frequently coordinate with teams such as software development, network engineering, and end-user support to diagnose and resolve system outages or performance issues. This often involves facilitating communication between technical and non-technical staff, ensuring that problems are clearly understood and addressed efficiently. Building strong cross-functional relationships and maintaining clear documentation are essential to streamline resolutions and prevent recurring issues.

What is the difference between It Operations Support Manager vs Network Support Specialist?

AspectIt Operations Support ManagerNetwork Support Specialist
CredentialsIT certifications (e.g., CompTIA, Cisco), relevant experienceNetworking certifications (e.g., Cisco CCNA), technical skills
Work EnvironmentIT departments, support teams, enterprise environmentsNetwork operations centers, technical support teams
Employer & IndustryBusinesses, government agencies, IT service providersTelecom companies, data centers, large enterprises
Search & Comparison IntentUnderstanding managerial roles in IT supportTechnical network support and troubleshooting

The It Operations Support Manager oversees IT support teams and manages overall IT operations, focusing on strategic planning and coordination. In contrast, a Network Support Specialist primarily handles network troubleshooting, configuration, and technical support. While both roles require technical certifications and work in similar environments, the manager role emphasizes leadership and management, whereas the specialist role is more technical and hands-on.

Is an IT Operations Support Manager a stressful job?

An IT Operations Support Manager role can be stressful due to the need to ensure system uptime, resolve technical issues quickly, and manage team responsibilities. The job often involves handling urgent problems, working under tight deadlines, and maintaining high availability of IT services, which can contribute to workplace stress.

What is the role of an IT Operations Support Manager?

An IT Operations Support Manager oversees the daily functioning of an organization's IT infrastructure, including networks, servers, and hardware. They coordinate technical support, manage incident resolution, and ensure system reliability, often utilizing tools like monitoring software and ITIL best practices to maintain operational efficiency.

What cities in Nevada are hiring for It Operations Support Manager jobs?

Cities in Nevada with the most It Operations Support Manager job openings:

IT Operations Specialist

Las Vegas, NV • On-site

JBCPlatform
51 - 200 employees
Learn more about JBCPlatformexternal

$45 - $51/hr

Contractor

Retirement

Posted 8 days ago

Job description

Client: Autonomous Vehicle/Tech

Title:IT Operations Specialist

Job Location: Las Vegas, NV

Duration: ~6 Months

The Pay rate is commensurate with experience and is an estimated range provided by WorkGenius.

IT Operations Specialist
Onsite in Las Vegas, NV (fully onsite)


Shifts: 11:00 PM - 7:30 AM; at least one weekend day included


Role Overview:
We’re looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Center environment in Las Vegas, NV. The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows. This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.


Core Focus Areas:

  • Shadowing and documenting live operational workflows, dependencies, and system interactions
  • Mapping technical processes and identifying bottlenecks or inefficiencies
  • Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
  • Drafting clear process documentation and improvement recommendations
  • Communicating findings to both technical and non-technical stakeholders


Key Requirements:

  • Strong technical documentation and analytical capability
  • Excellent communication and interpersonal skills
  • Prior hands-on experience in at least two of the following:
  • Windows workstation support
  • Real-time operations or command-center environments
  • TCP/IP networking or systems administration
  • Web application or infrastructure troubleshooting


Preferred Background:

  • Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
  • Familiarity with monitoring tools, cloud diagnostics, or automation platforms
  • Comfortable collaborating with DevOps / Infrastructure teams
  • 7+ years of relevant technical experience

Environment & Requirements:

  • On-site role in Las Vegas, NV (secure facility; background check required)
  • Fast-paced, mission-critical operations center supporting real-time systems

This is an onsite opportunity. Applicants must be currently authorized to work in the United States without employer sponsorship.

JBCPlatform logo

About JBCPlatform

Sourced by ZipRecruiter

JBC is a leading global consumer search practice supporting the world’s most innovative & sought-after brands. From startups to Fortune 500 companies, we understand the fundamental need to have the right people in the right positions to propel your business to the next level. That’s why we get to know you and the people who make up your ethos to find the perfect candidates to support and drive your organization forward. We have decades of experience in your industry and plenty of strategic market intelligence, but most importantly we know that what sets us apart is our focus on people first. This focus isn’t just to find that one perfect person for a job, it’s to help shape organizations person by person as the building blocks of your future.

Company size

51 - 200 Employees

Headquarters location

Hauppauge, NY, US

View All JBCPlatform Jobs