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It Operations Assistant Jobs in Missouri (NOW HIRING)

Director, IT Operations

California, MO · On-site

$150 - $190/hr

Mature IT operations disciplines -- incident, problem, change management; monitoring and alerting; backup and restore; runbooks; and on-call. * Operate IT general controls (access, change, operations ...

Lead and transform IT operations as IT architect and operations leader. * Design and deliver technology solutions supporting business initiatives. * Own full IT operations including cloud platforms ...

$101K - $101K/yr

This is a hands-on leadership opportunity to own IT operations within a globally distributed ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

IT Manager

Saint Louis, MO · On-site

$92K - $113K/yr

They are seeking an experienced IT Manager to lead internal IT operations and oversee the Tier 2 Technical Support team, focusing on employee technology, infrastructure, and device management.

IT Manager

Saint Louis, MO · On-site

$92K - $113K/yr

POSITION SUMMARY We are seeking an experienced and forward-thinking IT Manager to lead our internal IT operations and oversee our Tier 2 Technical Support team. This is a hands-on leadership role ...

This role oversees all aspects of technology infrastructure, systems, cybersecurity, and IT operations, ensuring reliable, secure, and scalable solutions across the enterprise. The Director of IT ...

IT Manager, Engineering

Pacific, MO · On-site

$86K - $106K/yr

ADB is seeking an IT Operations Manager to oversee and drive the success of business objectives including safety, people, customers, and financials. This role maintains direct oversight of the ...

IT Manager, Engineering

Pacific, MO

$86K - $106K/yr

ADB is seeking an IT Operations Manager to oversee and drive the success of business objectives including safety, people, customers, and financials. This role maintains direct oversight of the ...

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It Operations Assistant information

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What cities in Missouri are hiring for It Operations Assistant jobs?

Cities in Missouri with the most It Operations Assistant job openings:

Director, IT Operations

Jobtailor

California, MO • On-site

$150 - $190/hr

Other

Posted 16 days ago


Job description

Responsibilities
  • Own core IT infrastructure: servers, storage, virtualization, and cloud (Microsoft 365 / Azure and Google Workspace).
  • Lead the endpoint fleet and device management across Windows and macOS.
  • Direct networking across all sites — LAN/WAN/WLAN, firewalls, and segmentation.
  • Own the service desk, procurement, and IT asset/inventory management across all sites.
  • Mature IT operations disciplines — incident, problem, change management; monitoring and alerting; backup and restore; runbooks; and on-call.
  • Operate IT general controls (access, change, operations) to ITGC standards.
  • Manage infrastructure, networking, and endpoint vendors, licensing, and the operating budget.
  • Lead a distributed team of site systems/network engineers and a service & procurement manager across MA, CA, and WV.
Requirements
  • 10+ years in IT with 5+ years leading IT operations and/or infrastructure teams, ideally across multiple sites.
  • Demonstrated operational maturity across identity, endpoint, network, and cloud (Microsoft 365 / Azure), with strong ITSM/ITIL practices.
  • Experience operating IT controls in a compliance-intensive environment, including producing audit evidence.
  • A track record of building lean, metrics-driven operations with high service levels.
  • Strong people leadership of distributed teams, plus vendor and budget management.
  • Clear, credible communication and a hands-on, pragmatic style suited to a fast-paced hardware and manufacturing environment.
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