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It Operations Assistant Jobs in Missouri (NOW HIRING)

FairCom

IT Operations & Security Manager

Columbia, MO · On-site

IT Operations & Security Manager We are a 45-year-old company with a loyal, long-standing customer base and a strong reputation built on an established product portfolio. Our systems handle complex ...

Bayer

$108K - $146K/yr

IT Operations & Cyber Security Lead At Ruveon we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream ...

New

Bayer

IT Operations & Cyber Security Lead

Creve Coeur, MO

$108K - $146K/yr

IT Operations & Cyber Security Lead At Ruveon we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream ...

New

HomeWAV

IT Manager

Saint Louis, MO · On-site

$92K - $113K/yr

They are seeking an experienced IT Manager to lead internal IT operations and oversee the Tier 2 Technical Support team, focusing on employee technology, infrastructure, and device management.

HomeWAV

IT Manager

Saint Louis, MO · On-site

$92K - $113K/yr

POSITION SUMMARY We are seeking an experienced and forward-thinking IT Manager to lead our internal IT operations and oversee our Tier 2 Technical Support team. This is a hands-on leadership role ...

K2J Marketing Partners LLC

IT Manager

Saint Louis, MO · On-site

$88K - $109K/yr

Paid time off IT Manager In this role, the Manager will oversee IT systems and assets, assist with ... Maintain essential IT operations, including operating systems, security tools, applications ...

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All JobsIt Operations JobsIt Operations Assistant JobsIt Operations Assistant Jobs in Missouri

It Operations Assistant information

What types of tasks and responsibilities can I expect as an IT Operations Assistant on a daily basis?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant, and why are they important?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What are IT Operations Assistants?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What job categories do people searching It Operations Assistant jobs in Missouri look for? The top searched job categories for It Operations Assistant jobs in Missouri are:
What cities in Missouri are hiring for It Operations Assistant jobs? Cities in Missouri with the most It Operations Assistant job openings:
It Operations Assistant jobs near you

IT Operations Lead

Parkside Financial Bank & Trust

Clayton, MO • On-site

$5.0K/wk

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Parkside Financial Bank amp; Trust started in 2007 with four professionals and one big goal: to make business banking and wealth management more personal, more insightful, and more responsive. Today, we’re an independent partner for successful families and privately held businesses, bringing together banking, commercial lending, trust, and family office services in one place.
From St. Louis to Denver to Bedford, we’ve grown with our clients to $1.1 billion in Bank assets and approximately $3.9 billion in Trust amp; Family Office assets under management. We’ve also been recognized as a Top Workplace in St. Louis for five consecutive years thanks to a team that’s Smart, Likeable, Entrepreneurial, and Dependable. If you like doing great work with great people, you’ll fit right in.
Why Parkside? We are a fast-growing, high-trust team where you’ll do real work, learn quickly, and be genuinely valued.
We are searching for a senior IT and vendor operational professional to join our IT Team. This role serves as the Chief information Officer’s primary operational leader, with direct responsibility for the execution and oversight of IT service delivery, vendor risk management, and IT operational governance. This role ensures that internal IT operations and third-party service providers consistently meet defined service levels, adhere to regulatory requirements, and align with the Bank’s strategic objectives.
RESPONSIBILITIES
  • Own day-to-day IT operational oversight across internal staff and third-party managed service providers
  • Ensure service delivery performance meets defined service level agreements (SLAs), including:
    • Help Desk performance and responsiveness
    • Infrastructure stability and uptime
    • User onboarding and offboarding processes
  • Act as the primary escalation point for IT/Vendor operational issues affecting business users
  • Monitor and report on IT service performance metrics and drive continuous improvement with IT
  • Provider oversight and governance for IT projects and initiatives, ensuring:
    • Alignment with IT strategy and roadmap
    • Defined scope, timelines, and accountability
    • Coordination between internal teams and vendors
  • Monitor project execution and escalate risks, delays, or resource gaps
  • Ensure projects are delivered in a controlled, repeatable, and documented manner
  • Design, implement, and maintain a vendor SLA and KPI scorecard
  • Lead IT preparation for:
    • Regulatory examinations (FDIC, FFIEC)
    • Internal and external audits
  • Coordinate and maintain audit-ready documentation, including:
    • Policies and procedures
    • Vendor documentation (SOC reports, contracts, risk assessments)
    • Evidence of control execution
  • Track and manage remediation of IT/Vendor audit findings to completion
  • Maintain a continuous state of readiness, reducing reactive IT audit efforts
  • All other duties as assigned
QUALIFICATIONS
  • A strong foundation in information technology in a governance role along with strong vendor management experience
  • Bachelor’s degree in computer science, information systems, or a related field
  • 8+ years in an IT governance/vendor management and/or project management role
  • Ability to work on call as needed
  • The ability to troubleshoot complex problems
  • Ability to coordinate and bring key stakeholders to decisions and move efforts forward
  • Willingness/Ability to manage projects/project coordination
  • Motivated self-starter
  • Detail oriented and highly organized
  • Able to multi-task and prioritize to meet deadlines
  • Able to work both independently and as an integral part of a team
  • Strong verbal and non-verbal communication skills
  • Able to focus on key priorities and thrive in a complex and ever-changing environment
  • Service oriented and patient in stressful and challenging situations
  • Stay current on latest industry trends and technologies
  • Willingness to learn and contribute to company’s financial growth and profitability
EMPLOYEE BENEFITS
Parkside is proud to offer competitive benefits for all our employees, including:
  • Competitive salary with bonus
  • Medical, dental, and vision insurance
  • 401(k) Plan + Employer Match
  • Employee Stock Options
  • Paid 4 Week Sabbatical Program, including $5,000 for travel, with every 5 years of employment
  • 12-week Paid Maternity Leave
  • Tuition Reimbursement
  • Employee charitable giving support
  • Company paid parking amp; more!

Parkside Financial Bank amp; Trust provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to providing an inclusive workplace that accommodates the diverse needs of all individuals. If you require any accommodations during the application process or while employed, please inform us so we can provide suitable assistance and modifications.
All employment offers are contingent until applicant successfully completes all necessary background checks and drug screens.

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