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It Operations Assistant Jobs (NOW HIRING)

The IT Operations Supervisor leads the day-to-day performance of our IT environment, including infrastructure, endpoints, service desk, and audio-visual systems. You will lead a small IT team, manage ...

THE DIFFERENCE YOU WILL MAKE We are looking for an IT Operations Manager to own the daily heartbeat of Millcraft's technology - the service desk, infrastructure, identity, endpoints, and licensing ...

Partner with the EU & MEIA Region Global IT Operations Manager to unify global support models. * Rationalize application portfolio and licensing footprint. * Harmonize incident, change, problem, and ...

Partner with the EU & MEIA Region Global IT Operations Manager to unify global support models. * Rationalize application portfolio and licensing footprint. * Harmonize incident, change, problem, and ...

Demonstrated experience leveraging AI technologies -such as automation platforms, predictive analytics, or intelligent assistants-to streamline IT operations, reduce incident volume, enhance ...

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% ...

$70 - $110/hr

We are seeking an experienced IT Operations Specialist to help support our team members with IT ... Set up and deploy laptops, devices, software, and other hardware * Assist with shipping and ...

New

We are seeking an experienced IT Operations Specialist to help support our team members with IT ... Set up and deploy laptops, devices, software, and other hardware * Assist with shipping and ...

New

As an IT Operations Engineer, you will be responsible for managing and maintaining the core IT infrastructure, ensuring that systems run smoothly and are consistently optimized. This role requires a ...

About The Role WEKA is seeking a Director of IT Operations to own the global systems and infrastructure that keep WEKA running - end-user platforms, endpoint fleet, lab infrastructure, and network ...

IT Operations Technician

Quincy, WA · On-site

$24 - $31/hr

Description We're hiring a hands-on IT Operations Technician to support users and technology systems across warehouse, orchard, and office environments throughout our Quincy and Wenatchee locations.

At STACK, the IT Operations Manager provides leadership in troubleshooting and resolving complex and day-to-day infrastructure issues, minimizing downtime, and maintaining business productivity. The ...

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It Operations Assistant information

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$11

$19

$30

How much do it operations assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for it operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

More about It Operations Assistant jobs

What cities are hiring for It Operations Assistant jobs?

Cities with the most It Operations Assistant job openings:

What are the most commonly searched types of It Operations jobs?

The most popular types of It Operations jobs are:

What states have the most It Operations Assistant jobs?

States with the most job openings for It Operations Assistant jobs include:

Infographic showing various It Operations Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

IT OPERATIONS SUPERVISOR

Action Target Inc

Provo, UT • On-site

Full-time

Medical, Retirement, PTO

Posted 8 days ago


Job description

Who is Action Target?

Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today’s training problems, and the dedication to provide the best ongoing service and support in the industry! We are the best of the best. You should check out our YouTube page – see the amazing stuff we’re doing!

What’s in it for you?

  • A pretty cool industry where you will get to work with and interact with some very unique and cool customers.
  • Competitive wages.
  • A chance to grow in a positive working environment with an outstanding team and make a difference!
  • Outstanding Benefits- We offer benefits to fit everyone’s budget! All full-time employees have access to Health Benefits, Telehealth, Matching 401k, Tuition Reimbursement, PTO, and Paid Holidays.
  • Industry Perks- As a community of outdoor and shooting enthusiasts, we are passionate about our gear. Working with our industry partners we have obtained discounts for our employees on firearms, targets, optics, range passes, and many other products.

What will you be doing?

The IT Operations Supervisor leads the day-to-day performance of our IT environment, including infrastructure, endpoints, service desk, and audio-visual systems. You will lead a small IT team, manage the operating budget, and be accountable for reliable, secure, and well-documented technology operations.

This is an operations first role. Patching, backups, monitoring, documentation, and responsive support, along with thoughtful adoption of new technology when it meaningfully reduces cost, risk, or friction.

Some of your day-to-day tasks:

  • Lead IT operations. Manage and develop system administrators and service desk staff. Set service expectations, manage escalations and on-call coverage, and ensure clear communication and follow-through.
  • Manage infrastructure. Oversee networks, servers, storage, identity, endpoints, patching, backups, monitoring, capacity, and hardware/software lifecycles.
  • Drive service and reliability. Set and report performance targets, manage incidents and recurring problems, conduct root cause analysis, and improve service desk performance.
  • Support audio-visual systems. Ensure conference rooms and company events operate reliably, including executive and all-hands meetings.
  • Manage the budget. Build and manage the IT operating budget, forecast spending, justify capital requests, and control costs.
  • Maintain security and compliance. Oversee access controls, endpoint security, logging, vulnerability remediation, and change management. Support CMMC and NIST 800-171 requirements and maintain audit-ready documentation.
  • Manage vendors. Oversee service providers, carriers, and technology vendors, including contracts, renewals, SLAs, performance reviews, and escalations.
  • Apply AI where it delivers value. Use governed AI and automation to improve areas such as ticket triage, knowledge management, documentation, monitoring, and routine IT work.

What do you need to be able to do?

  • 3–5 years of IT leadership experience with direct people management; manufacturing or multi-site experience preferred.
  • Practical experience with ITIL/ITSM processes, including incident, request, problem, change, and knowledge management.
  • Strong technical knowledge of Windows Server, Microsoft 365, Entra ID, networking, virtualization, backup/recovery, and endpoint management.
  • Experience with security frameworks and audits; CMMC or NIST 800-171 experience strongly preferred.
  • Experience managing budgets, vendors, contracts, renewals, and SLAs.
  • Sound judgment when evaluating technology based on cost, risk, supportability, and lifecycle.
  • Strong communication skills with technical and non-technical audiences.
  • Bachelor’s degree in a related field or equivalent experience. Relevant IT certifications are a plus.