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It Operations Assistant Jobs (NOW HIRING)

The IT Operations Analyst is a dual-discipline function within the IT Business Management Office, designed to bring analytical rigor to both business operations and IT financial management. This role ...

Spartan Fitness Holdings is seeking a driven and accountable IT Operations Manager to serve as the ... Identify operational inefficiencies and improvements * Assist leadership with IT roadmap visibility ...

Manager-IT Operations

Lenexa, KS · On-site

$134K - $188K/yr

Description The Manager - IT Operations is accountable for the reliable, secure, and cost-effective delivery of day-to-day technology services across a hybrid environment, including infrastructure ...

Position Description KPA is seeking a hands-on IT Operations Manager to lead the IT support function while driving operational excellence, process improvement, automation, and technology enablement ...

Title : IT Operations Manager Location : Flint, MI Duration : Full Time Responsibilities * Lead and evolve the organization's IT operations and roadmap * Oversee and optimize our Microsoft 365 ...

Memphis Grizzlies is seeking a Director of IT Operations to ensure the reliability, performance, and security of core technology systems. This role involves leading IT operations, managing ...

IT Operations Supervisor At PathWays, our mission is all about making a meaningful difference in the lives of those we serve-and behind every successful program is technology that works seamlessly.

Manager IT Operations

Irvine, CA · On-site

$150K - $185K/yr

Manager, IT Operations At Turion, our IT Ops team builds the corporate infrastructure that enables employees to design, build, and operate spacecraft. As the IT Ops Manager, you'll own the ...

The Opportunity The Director, IT Operations is responsible for the reliability, performance, and security of all core technology systems supporting the organization's business operations, training ...

IT Operations Supervisor

Douglas, GA · On-site

$70K - $90K/yr

Description Annual Pay $70,000 up to $90,000 Position Summary The IT Operations Supervisor plans, coordinates, and oversees day-to-day information technology operations for Premium Peanut's Douglas ...

IT Operations Director

Los Angeles, CA · On-site

$149K - $174K/yr

The IT Operations Director is responsible for the day-to-day delivery of IT services at NAC, leading the IT team in managing the firm's infrastructure, support services, design technology and ...

We are seeking a hands-on Manager, Internal IT Operations to lead and evolve Allata's internal ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

The Director, IT Operations is responsible for the reliability, performance, and security of all core technology systems supporting the organization's business operations, training facilities, and ...

We are seeking a hands-on Manager, Internal IT Operations to lead and evolve Allata's internal ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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It Operations Assistant information

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How much do it operations assistant jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for it operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What jobs will no longer exist in 2030?

By 2030, roles such as data entry clerks and routine help desk support may decline due to automation and AI advancements. IT Operations Assistants will continue to evolve, focusing more on managing complex systems, cybersecurity, and strategic planning as automation handles repetitive tasks.

What is the salary of an operations assistant?

The salary of an IT Operations Assistant typically ranges from $40,000 to $60,000 annually, depending on experience, location, and the size of the organization. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages.

What types of tasks and responsibilities can I expect as an IT Operations Assistant on a daily basis?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What job makes $10,000 a month without a degree?

In IT operations, roles such as senior systems administrator or cloud engineer can potentially earn $10,000 or more per month with extensive experience and specialized skills. These positions often require certifications like CompTIA, AWS, or Cisco, and involve managing complex infrastructure, networks, or cloud environments without necessarily requiring a college degree.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant, and why are they important?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What are IT Operations Assistants?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

Is operations assistant an entry-level job?

An IT Operations Assistant is often considered an entry-level position that involves supporting IT infrastructure, troubleshooting technical issues, and assisting with daily operations. It typically requires basic technical skills, such as knowledge of operating systems and network fundamentals, and may serve as a stepping stone to more advanced IT roles.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

More about It Operations Assistant jobs
What cities are hiring for It Operations Assistant jobs? Cities with the most It Operations Assistant job openings:
What are the most commonly searched types of It Operations jobs? The most popular types of It Operations jobs are:
What states have the most It Operations Assistant jobs? States with the most job openings for It Operations Assistant jobs include:
Infographic showing various It Operations Assistant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 89% Full Time, 9% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.
IT Operations Analyst

Full-time

Posted 4 days ago


Job description

General Purpose:
The IT Operations Analyst is a dual-discipline function within the IT Business Management Office, designed to bring analytical rigor to both business operations and IT financial management. This role sits at the intersection of how IT runs and how IT spends, ensuring that the data, metrics, and financial intelligence needed to lead the IT organization are consistently produced, interpreted, and acted upon. The IT Operations Analyst drives data-driven insights and analysis that directly inform operational decision-making across IT operations and financial management.
Direct Reports: No
Essential Duties and Responsibilities:
  • Drive the maturity of IT's operations by identifying, investigating, and addressing IT operational bottlenecks and inefficiencies.
  • Guide IT leadership and IT PMO on executing systems changes and process improvements that drive IT toward being a strategic business partner, reduce manual effort, enable scalability, and strengthen IT workflows and spending.
  • Develop and nurture the evolution of IT's financial operations and intelligence through implementation of policies and processes.
  • Manage finance operational lifecycles for IT expenses, reporting, and the IT renewal calendar.
  • Lead IT leadership through upcoming renewals, armed with contract value, purpose of vendor/service, and a recommended action (renew, renegotiate, evaluate alternatives, or eliminate) through ownership of the renewal calendar.
  • Ensure all commitments and actuals are current, accurately categorized, and reconciled against the IT budget and advise leadership on how spending compares to budget to proactively surface imbalances.
  • Address asset underutilization, ensure asset/license utilization and headcount are known, and account for impacts to budget.
  • Oversee PO lifecycle from initiation through approval and payment confirmation, communicating with all relevant stakeholders throughout the process and maintaining understanding of contract terms.
  • Provide operational and financial guidance that materially influences IT leadership decisions regarding vendor investments, technology lifecycle planning, operational prioritization, and budget allocation.
  • Analyze IT operational and financial performance trends and develop strategic recommendations for IT leadership regarding budget optimization, vendor rationalization, operational scalability, and resource allocation.
  • Conduct ad-hoc investigation and business case modeling to inform leadership on financial performance and advise on sound decision-making.
  • Identify spending variances, covering actuals versus budget; perform and communicate root-cause analysis along with mitigation and next-step recommendations to leadership.

Other Responsibilities:
  • Manage IT vendor inquiries and correspondence related to active contracts and renewals.
  • Address ad-hoc requests from IT leadership related to operational data, spend analysis, or process documentation.
  • Take ownership of sectors of IT planning cycles, including annual budgeting and mid-year forecast activities ensuring alignment with the Director of IT BMO.
  • Deliver monthly IT spending reports and Quarterly Business Reports (developed in collaboration with FP&A).
  • Oversee governance and controls associated with IT procurement and contract administration processes through ownership of the vendor and contract database as well as the document lifecycle trail.

Required Qualifications:
  • 5+ years of experience in IT operations, business operations, or financial analysis, with demonstrated ability to exercise independent judgment in ambiguous or complex situations.
  • Proven experience advising on financial or operational decisions, including developing recommendations that materially influence resource allocation, vendor strategy, or budget outcomes.
  • Experience independently analyzing financial or operational data to identify trends, variances, and risks to translating findings into actionable guidance for senior stakeholders.
  • Demonstrated ability to manage competing priorities and multi-stakeholder processes with minimal supervision, making sound decisions on prioritization and escalation.
  • Experience owning a financial or operational function end-to-end, including cross-functional coordination and accountability for outcomes.
  • Strong written and verbal communication skills, with experience presenting analysis and recommendations to leadership audiences.

Other Qualifications:
  • Experience in an IT, technology, or SaaS operating environment.
  • Experience with ITSM process operations: incident management, change management, or problem management.
  • Knowledge of or active interest in ITIL, Gartner I&O Maturity Model, or Technology Business Management (TBM) frameworks.
  • Experience supporting or building QBR or MBR financial and operational packages.
  • Experience with IT cost structures: licensing, infrastructure spend, hardware refresh, OpEx vs. CapEx.

TPx is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process.
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Req: #26-0070