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It Operations Assistant Jobs (NOW HIRING)

Instacart

Manager, IT Operations

San Francisco, CA · On-site +1

As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations ...

Instacart

Manager, IT Operations

San Francisco, CA · On-site

As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations ...

CoreWeave

IT Operations Specialist

Sunnyvale, CA · On-site

The IT Operations Specialist will support and scale the internal IT environment, focusing on end-user support, automation, and process improvement. Responsibilities : • IT Operations at CoreWeave ...

Harvey

IT Operations Analyst

New York, NY · On-site

$109K - $150K/yr

The IT Operations Analyst joins Harvey's BizTech team to deliver seamless, high-touch technology ... * Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high ...

Turn2Partners

IT Operations Manager

Sterling, VA · On-site

Role: IT Operations Manager Location: Northern Virginia Area Type: FT / Hybrid About the Team: Join a well-established technology solutions provider supporting complex IT environments across public ...

Cash Depot

IT Operations Manager

Green Bay, WI · On-site

$110 - $145/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead day-to-day IT operations and service delivery across the organization. * Ensure technology services meet business requirements and established service level expectations. * Develop, implement ...

New

Exxact Express

IT Operations Specialist

Lakeland, FL · On-site

Title: IT Operations Specialist Type: Full time, Salaried **This is an onsite role in Lakeland, Florida. Work schedule: Monday-Friday, 8am-5pm** Summary We are seeking a proactive and versatile ...

West Monroe

IT Operations Specialist

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

West Monroe is seeking an IT Operations Specialist, Level 2 to join our internal Infrastructure & Operations organization. This role will serve as a Tier 3 escalation resource, help manage ...

Figma

Manager, IT Operations

San Francisco, CA · On-site

$153K - $269K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Figma is looking for a Manager, IT Operations to lead our San Francisco team. We are looking for ... Roll up your sleeves on escalated issues to assist the team and create documentation, deploy new ...

CoreWeave

IT Operations Manager

New York, NY · On-site

$157K - $210K/yr

What You'll Do About the Team IT Operations at CoreWeave is responsible for delivering a secure, reliable, and scalable technology experience for employees across the company. The team partners ...

Globalchannelmanagement

IT Operations Engineer

Midway, TN · On-site

$91K - $100K/hr

IT Operations Engineer requires: * Bachelor's Degree in Information Technology, Computer Science, or a related field required. * 2-3 years of experience in IT operations, systems administration, or ...

Socket.dev

IT Operations Manager

Phoenix, AZ · On-site

$95 - $105/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll help lead our IT Support team, drive operational excellence, manage technology projects, and continuously improve the processes that keep our business connected and productive. This is a hands ...

New

Alpaca

IT Operations Specialist

We are seeking an experienced IT Operations Specialist to help support our team members with IT ... Set up and deploy laptops, devices, software, and other hardware * Assist with shipping and ...

Prime Data Centers

IT Operations Manager

Denver, CO · On-site

$110 - $130/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the role We are seeking an experienced, player-coach IT Operations Manager to lead the day-to-day delivery of IT services across our corporate office and growing data center portfolio.

New

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It Operations Assistant information

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How much do it operations assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for it operations assistant in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

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What are the most commonly searched types of It Operations jobs?

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It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Manager, IT Operations

Instacart

San Francisco, CA • On-site, Remote

Full-time

Re-posted 8 hours ago

Instacart rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

28th of 64 rated delivery companies

Job description

We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
Instacart's IT team powers the tools and experiences every employee relies on to do their best work. As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto).
This role is part of the IT Operations and Services team which includes IT Support, IT AV, IT Operations, and IT Executive Support. You will be working closely with the People, Talent, and Finance teams, and you will own the full operations lifecycle: asset management, onboarding logistics, procurement, ticketing, and the communications that keep employees informed. You'll also be the connective tissue between HR, Talent, and IT translating hiring velocity into seamless day-one experiences at scale.
About the Job
  • Lead the IT Operations team across logistics, onboarding, and procurement.
  • Partner with cross-functional stakeholders in HR, Talent, Finance, and People Programs to align on shared goals and deliver a cohesive employee experience.
  • Own and drive operational projects with the support of your team, keeping initiatives on track and stakeholders informed.
  • Define and oversee the global hardware asset management strategy across all key hubs, ensuring system integrity and data accuracy in our ITAM platform.
  • Establish governance for regular asset audits and lifecycle workflows, holding the team accountable for maintaining high inventory standards.
  • Oversee the end-to-end e-waste process, ensuring all retired assets are properly tracked and disposed of in compliance with environmental and security standards.
  • Partner with People Programs to deliver new hire orientations that set employees up for success from day one.
  • Serve as the primary IT point of contact for hiring managers, recruiters, and employees with questions about the IT onboarding process providing timely, accurate answers that keep the hiring machine moving.
  • Own the IT procurement function, overseeing a Procurement Lead who manages day-to-day vendor relationships, contract renewals, and purchase approvals to ensure cost efficiency.
  • Run internal communications for the IT team including messages distributed via the internal Slack bot and the IT team email alias ensuring clarity, accuracy, and the right timing.
  • Build and maintain dashboards in Jira and Oomnitza that surface operational health, asset data, and onboarding metrics for IT leadership.
  • Own the documentation of IT Operations processes, writing clear and actionable runbooks that scale with the team.
About You
Minimum Qualifications
  • 5+ years of experience in IT operations, IT support management, or a closely related field.
  • Proven track record leading an operations team that spans logistics, onboarding, and/or procurement functions.
  • Hands-on experience with asset lifecycle management, ideally in Oomnitza or a comparable ITAM platform.
  • Proficiency with Jira Service Management for ticketing, approvals, and workflow configuration.
  • Experience building dashboards and reports that help leadership make data-informed decisions.
  • Strong written communication skills; you know how to write a clear Slack message and a detailed runbook with equal ease.
  • Ability to manage multiple priorities and projects simultaneously.
  • A collaborative, service-oriented mindset - you treat internal stakeholders with the same care you'd extend to any customer.
Preferred Qualifications
  • Experience supporting employees across multiple countries and time zones.
  • Familiarity with procurement workflows and SaaS contract management.
  • Background facilitating new hire orientations or employee onboarding programs.
  • Experience working with Confluence for documentation and knowledge management.

#LI-Hybrid
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is in office and the base pay range for a successful candidate is dependent on their work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For San Francisco, CA based candidates, the base pay ranges for a successful candidate are listed below.
San Francisco, CA
$155,000-$163,500 USD

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About Instacart

Sourced by ZipRecruiter

Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

2012

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