ZipRecruiter

Log In

1

It Operations Assistant Jobs in Florida (NOW HIRING)

Gravity IT Resources

IT Operations Manager

Celebration, FL · On-site

$90 - $140/hr

Job Title: IT Operations Manager Job Location: Celebration, FL (On-Site) Job Type: Contract (Thru 6/30/28) We're seeking an experienced IT Operations Manager to lead day-to-day service delivery and ...

Fortegra

IT Operations Manager

Jacksonville, FL · On-site

Responsible for leading the IT Operations function, including the Help Desk and midrange systems teams, and for the day-to-day delivery, performance, and reliability of the company's end-user ...

CarbonCREI

IT Operations Manager

Miami, FL · On-site

Remove stale accounts and unnecessary privileged access. * Assist with periodic access and security ... Important IT operations should not depend on knowledge that exists only in one person's head.

Stoke Space

IT Operations Engineer

Cape Canaveral, FL · On-site

Reliable, drama-free IT operations are foundational to these efforts. We are a small and motivated ... and facility security * Assist with network troubleshooting, including wired and wireless ...

Stoke Space

IT Operations Engineer

Cape Canaveral, FL · On-site

Reliable, drama-free IT operations are foundational to these efforts. We are a small and motivated ... and facility security * Assist with network troubleshooting, including wired and wireless ...

MHI

IT Operations Engineer

Lake Mary, FL · On-site

IT Operations Engineer Company Overview At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power ...

SpaceX

IT Operations Engineer

Cape Canaveral, FL · On-site

$58K - $79K/yr

IT OPERATIONS ENGINEER As an IT Operations Engineer at SpaceX, you will engineer and deliver technology and process solutions that directly support our mission of making humanity multi-planetary. In ...

next page

Showing results 1-20

All JobsIt Operations JobsIt Operations Assistant JobsIt Operations Assistant Jobs in Florida

It Operations Assistant information

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What are the most commonly searched types of It Operations jobs in Florida?

The most popular types of It Operations jobs in Florida are:

What are popular job titles related to It Operations Assistant jobs in Florida?

For It Operations Assistant jobs in Florida, the most frequently searched job titles are:

What job categories do people searching It Operations Assistant jobs in Florida look for?

The top searched job categories for It Operations Assistant jobs in Florida are:

What cities in Florida are hiring for It Operations Assistant jobs?

Cities in Florida with the most It Operations Assistant job openings:

It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

IT Operations Manager

Gravity IT Resources

Celebration, FL • On-site

$90 - $140/hr

Other

Posted 7 days ago

Job description

Job Title: IT Operations Manager
Job Location: Celebration, FL (On-Site)
Job Type: Contract (Thru 6/30/28)

We’re seeking an experienced IT Operations Manager to lead day-to-day service delivery and operational support for a multi-site enterprise environment. This role manages a technical team responsible for end-user support, incident response, systems availability, asset lifecycle activities, and continuous improvement of IT service management (ITSM) processes.

Key Responsibilities
  • Lead and coordinate daily activities of the technical operations team, including scheduling, workload management, monitoring, and incident response.
  • Ensure operational coverage and adherence to service level expectations (SLAs).
  • Monitor system performance and availability; drive timely troubleshooting and resolution.
  • Develop, implement, and maintain operational standards, procedures, and best practices.
  • Drive and mature IT service management processes, including:
    • Incident management
    • Problem management
    • Change management
    • Request fulfillment
  • Oversee deployment, configuration, and lifecycle management of IT assets (desktops, laptops, mobile devices, printers, servers).
  • Coordinate enterprise software rollouts, patching, upgrades, and update cycles.
  • Partner with infrastructure and application teams to support deployments and maintain stable operations.
  • Provide advanced technical support as needed (including network and telephony support and on-site support for remote troubleshooting efforts).
  • Lead, mentor, and develop supervisors, project leads, and technical staff (coaching, training plans, performance feedback).
  • Support business continuity and disaster recovery planning efforts.
  • Drive continuous improvement initiatives to improve service delivery and customer satisfaction.
  • Maintain strong documentation standards (solutions, resolutions, procedures, and knowledge articles).
Required Qualifications
  • 7+ years of progressive IT experience, including exposure to multi-platform enterprise environments
  • Demonstrated experience leading teams in an IT operations / service delivery capacity
  • Strong working knowledge of ITSM/ITIL-style processes (incident/problem/change/request)
  • Experience with endpoint support, hardware/software deployments, and patch management
  • Ability to manage competing priorities, meet deadlines, and operate with limited direction
#J-18808-Ljbffr

Apply