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Directory Assistant Jobs in Florida (NOW HIRING)

BRIDGES OF AMERICA

IT Support Technician

Jacksonville, FL

$20 - $27.25/hr

Setup new and/or closeout terminated accounts for all supported systems except the active directory. * Assist with maintaining inventory and inventory needs. * Update master system images for ...

BRIDGES OF AMERICA

IT Support Technician

Jacksonville, FL · On-site

$20 - $27.25/hr

Setup new and/or closeout terminated accounts for all supported systems except the active directory. * Assist with maintaining inventory and inventory needs. * Update master system images for ...

Deacon, Moulds & Stofer

Be Seen First

Legal Administrative Assistant

Saint Petersburg, FL · On-site

$45K - $50K/yr

Petersburg, FL, is seeking a full-time legal administrative assistant to support attorneys handling ... legal directory, backed by decades of combined legal experience including significant trial ...

Deacon, Moulds & Stofer

Be Seen First

Legal Administrative Assistant

Saint Petersburg, FL · On-site

$45K - $50K/yr

Petersburg, FL, is seeking a full-time legal administrative assistant to support attorneys handling ... legal directory, backed by decades of combined legal experience including significant trial ...

Consolidated Water Group,

IT Technician

Coral Springs, FL · On-site

$55K - $75K/yr

... and assist with IT infrastructure and security initiatives. This position requires excellent ... Support and administer Active Directory, Group Policies, and other Windows infrastructure services.

Consolidated Water Group,

IT Technician

Coral Springs, FL · On-site

$55K - $75K/yr

... and assist with IT infrastructure and security initiatives. This position requires excellent ... Support and administer Active Directory, Group Policies, and other Windows infrastructure services.

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Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs does a directory assistant do?

A directory assistant helps callers find contact information for businesses, organizations, or individuals, often working in call centers or customer service environments. They use phone directories, databases, or online tools to provide accurate information quickly and may handle inquiries via phone, email, or chat. Strong communication skills and familiarity with directory resources are essential for this role.
What are popular job titles related to Directory Assistant jobs in Florida? For Directory Assistant jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Directory Assistant jobs in Florida look for? The top searched job categories for Directory Assistant jobs in Florida are:
What cities in Florida are hiring for Directory Assistant jobs? Cities in Florida with the most Directory Assistant job openings:
Directory Assistant jobs near you
Infographic showing various Directory Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Architect - Active Directory (AD) Solutions

DGR Systems

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

About DGR Systems
DGR Systems is an IT service provider founded to help companies get the most out of their business technology investments. Over the years, we have helped many businesses implement transformational IT solutions so that they can concentrate on growing their businesses and realizing their goals.
We understand that having the right people on our team is what differentiates us and we focus our efforts on ensuring that all team members share a common set of core values designed to foster a productive and enjoyable work environment. We are committed to providing a positive, inclusive work experience that supports our team with training, development, and coaching to allow them to achieve their personal growth objectives.
Description
DGR Systems, a growing premier technology consulting company, is looking for an Architect with specific expertise in Active Directory solutions.
This individual will provide technical expertise and strategic experience in designing and managing complex AD environments while also understanding business needs and security requirements for our customers.
The ideal candidate must be an excellent communicator with an ability to simplify complex topics into clear messages and must be consultative in focus with a growth mindset and passion for continuous learning to bring the best solutions to our clients. The candidate will bring technical experience and business acumen to DGR Systems.
Responsibilities
  • Demonstrate Expertise: Be a subject matter expert in the deployment approach and the functional, technical, and operational aspects surrounding Active Directory projects and act as a major supporting role amongst the broader team in Active Directory thought leadership around technologies such as:
    • AD Architectures (forests, domains, trees, trusts, and replication topologies)
    • Group Policy Management (design, implementation, and troubleshooting)
    • Active Directory Federation Services (ADFS) (architecture, configuration, and management)
    • Active Directory Certificate Services (ADCS) (architecture, configuration, management, and hands-on CLM experience)
    • Active Directory Security (role-based access, delegation, least-privilege access, admin tiering model, enterprise access model)
    • Active Directory Sites and Services (replication, configuration, multi-site and multi-forest environments)
    • Entra ID Integration (on-prem AD, hybrid identity environments, EntraConnect Sync, Entra Cloud Sync, managing identities)
    • Identity Governance (implementation and configuration of identity governance solutions, including Entra ID Governance, access reviews, entitlement management, lifecycle workflows, privileged identity management (PIM), conditional access, and audit/reporting in compliance with organizational policies)
  • Practice Technical Leadership: Assist Practice leadership in evaluating emerging technology, products, and industry trends for use in setting business strategy for the company.
  • Pre-Sales Engineering: Support practice leadership and business development in evaluating and recommending technologies, tools, and platforms for all project sizes and complexities, and communicating recommendations to stakeholders.
  • Architecture Planning: Develop comprehensive architecture plans for any project size and complexity, addressing system integrations, data flows, and infrastructure needs with a focus on scalability, security, and performance.
  • Design Solutions: Create detailed architecture and design documents that align with business objectives and technical constraints across all project sizes and complexity.
  • Implementation Oversight: Oversee the implementation of solutions, ensuring development teams adhere to architectural plans and addressing any issues during the implementation phase.
  • Documentation: Maintain detailed documentation for all projects, including architectural designs, decisions, and changes, with clear diagrams, specifications, and guidelines.
  • Risk Management: Identify and mitigate risks in the architecture and design phases for projects of any size, developing strategies to address potential challenges.
  • Stakeholder Communication: Effectively communicate in both written and verbal form technical concepts and solutions to both technical and non-technical stakeholders, facilitating discussions and providing guidance throughout the project lifecycle.
  • Quality Assurance: Ensure solutions meet quality standards and perform as expected. Conduct reviews, provide feedback, and suggest improvements to maintain adherence to architectural guidelines and enhance practices.
  • Compliance and Governance: Ensure all solutions comply with relevant regulations, standards, and organizational policies, addressing compliance issues as they arise.
  • Collaboration: Collaborate with architects, engineers, project managers, and delivery leaders to align architecture with project goals and ensure integration with existing systems.
  • Mentorship and Leadership: Engage in the training, development, coaching, and selection of less experienced team members, providing leadership and guidance.
  • Other duties as required.

Requirements
  • 8 years of experience in the IT industry with 2 years minimum focus on Active Directory (AD) Solutions.
  • Experience in designing scalable AD environments, migration to modern AD environments, consolidating or restructuring AD environments for better alignment
  • Experience with Security protocols, AD security auditing, and zero-trust models.
  • Experience with scripting and automation in PowerShell and other automation tools.
  • Experience with Identity and Access Management (IAM) solutions, role-based access control, and multi-factor authentication.
  • Experience with back-up solutions and disaster recovery.
  • Experience with troubleshooting and optimization.
  • Experience with Enterprise-level deployments.
  • Professional Certifications are preferred (Microsoft Windows Server Hybrid Administrator Associate, Microsoft Identity and Access Administrator Associate, ITIL, CISSP, etc)
  • Excellent communication and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders.
  • Proven track record of successfully delivering complex technical projects.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Proven consultative mindset and experience with the ability to integrate complex elements and customer requirements into innovative technical architectures
  • Demonstrated client-focus solutions provider excelling at understanding customer needs and translating those needs to solutions.
  • Presentation skills with a high degree of comfort with both technical and non-technical audiences to present customer solutions and have conversations to understand the customer needs and how the technologies will benefit them.

Benefits
Why DGR?
DGR Systems helps solve the most complex business and operational challenges for their customers. Our team of top-level industry experts takes an innovative and straightforward approach to consulting, design, deployment, and ongoing Assurance Services to meet customer needs.
At a glance, DGR Systems was founded in 2009 in Tampa, Florida, and provides full-service solutions in the areas of Modern Workplace (Endpoint Solutions, Collaboration), Security (Identity and Access Management, Zero Trust, Information Protection) Modern Infrastructure and Cloud, and Applications (Collaboration Apps, SQL Reporting, Power Platform). With an impressive depth of experience across the Microsoft technology solution stack combined with our focus on integrating solutions from multiple leading vendors, we help organizations design and execute against their most challenging digital transformations. At DGR Systems, our culture is built around one simple standard: Excellence is our Baseline - and we deliver on that standard with every customer, every day.
Core Values
DGR Systems core values are an essential and enduring tenant of our organization. They are a small set of timeless guiding principles describing who we are, how we treat people and how we run our business.
  • Passion - Love what you do and make it evident through your approach to your work and the attitude you display.
  • Ownership -Be accountable for outcomes. Take initiative to start and move things forward to make something better.
  • Integrity -Do the right thing. Always. Every time. Without exception.
  • Navigation - Find solutions to problems. Evolve, adapt, and embrace change around you for tomorrow will be different than today.
  • Teamwork - Be approachable and engage with the team around you constantly. We win or lose together.

Full-Time Team Member Benefits
DGR Systems is committed to the health and welfare of our team members. This commitment involves offering a comprehensive benefits program to help prepare team members and their family for planned as well as unplanned life events.
  • Group Health Care Plans (Medical, Dental & Vision)
  • Company Paid Life Insurance (Basic & AD&D)
  • Company Paid Short Term & Long Term Disability
  • Company Paid Family Leave (Maternity, Paternity)
  • Voluntary Insurance Options (Voluntary Life, Accident Insurance, Critical Illness Insurance)
  • 401(k) with Company Match
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Certification Reimbursement
  • Work From Home Program
  • Wellness Resources

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

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