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It Operations Assistant Jobs in Minnesota (NOW HIRING)

Niron Magnetics

Manager, IT Operations

Minneapolis, MN · On-site

Niron Magnetics is seeking a Manager, IT Operations to lead our end-user support function and own the day-to-day administration of the systems and networks that keep the company running. This is a ...

Dungarvin

IT Coordinator

Mendota Heights, MN · Hybrid

$75K/yr

As our IT Coordinator , you'll serve as the operational backbone of our Information Services team, helping keep technology running smoothly across a multi-site organization. In this role, you'll ...

Dungarvin

IT Coordinator

Mendota Heights, MN · On-site

$75K/yr

As our IT Coordinator , you'll serve as the operational backbone of our Information Services team, helping keep technology running smoothly across a multi-site organization. In this role, you'll ...

Dungarvin

IT Coordinator

Mendota Heights, MN · Hybrid

As our IT Coordinator , you'll serve as the operational backbone of our Information Services team, helping keep technology running smoothly across a multi-site organization. In this role, you'll ...

Ports North

IT Ops Director

Shoreview, MN · On-site

$110.21 - $137.76/hr

We have partnered with our client in their search for a hands‑on IT Operations Director to lead IT infrastructure, cybersecurity resilience, and PMO governance within a mature enterprise ...

Revel Staffing

IT Manager

Minneapolis, MN · On-site

$85K - $115K/hr

Manage IT help desk operations and support ticketing system * Oversee hardware, software, systems, and user-support processes * Support network, infrastructure, and endpoint performance

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It Operations Assistant information

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What skills do you need to be an IT Operations Assistant?

An IT Operations Assistant needs strong technical skills in network administration, hardware, and software troubleshooting. Knowledge of operating systems, basic scripting, and familiarity with IT tools like ticketing systems are also important, along with good communication and problem-solving abilities.

What are the most commonly searched types of It Operations jobs in Minnesota?

The most popular types of It Operations jobs in Minnesota are:

What job categories do people searching It Operations Assistant jobs in Minnesota look for?

The top searched job categories for It Operations Assistant jobs in Minnesota are:

What cities in Minnesota are hiring for It Operations Assistant jobs?

Cities in Minnesota with the most It Operations Assistant job openings:

It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Minnesota as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

IT Operations Analyst

US Tech Solutions

Saint Paul, MN • On-site

Full-time

Re-posted 3 days ago

Job description

Job Summary:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking an IT Operations Analyst to deliver frontline IT support for employee devices, operating systems, productivity software, and collaboration tools while ensuring a high quality customer experience.
Responsibilities:
• Provide walk-up and scheduled in-person support for associates visiting the Tech Lounge.
• Deliver a professional, patient, and empathetic customer experience.
• Clearly explain technical issues in user-friendly language.
• Support Windows, macOS, Android, and iOS devices.
• Provide hands-on and remote support for laptops, desktops, printers, peripherals, and other business hardware.
• Install, configure, and troubleshoot Microsoft Office and other applications.
• Use approved troubleshooting tools such as Bomgar and Nexthink/Amplify.
• Log, update, and document incidents in ServiceNow.
• Perform ticket triage and escalation per SLA/OLA.
• Create and maintain Knowledge Base articles.
• Support meeting and event audio/visual needs.
• Participate in project support and hypercare.
• Coordinate with vendors for repairs and conference-room troubleshooting.
Qualifications:
Required:
• Experience providing end-user technical support in Windows and macOS environments.
• Hands-on experience supporting employee hardware and software.
• Proficiency with Microsoft productivity applications.
• Experience working in a ticketing system such as ServiceNow.
• Strong communication and customer-service skills.
Preferred:
• Experience with Bomgar, Nexthink/Amplify, Intune, or JAMF.
• Experience creating IT Knowledge Base content.
• Experience coordinating with third-party vendors.
Company:
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically. Founded in 2000, the company is headquartered in Toronto, CAN, with a team of 1001-5000 employees. The company is currently Late Stage.
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About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

Social media

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