It Operations Assistant Jobs in Minnesota (NOW HIRING)

Diasorin is a global leader in immunodiagnostic and molecular diagnostic solutions, advancing science to improve patient outcomes worldwide. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions.

As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry's broadest specialty diagnostic portfolios.

When you join Diasorin, you are not just filling a role. You are helping build what comes next.

• Build What Matters
  Take ownership, challenge the status quo, and contribute directly to solutions that improve patient care worldwide.
• Innovate with Agility at a Global Scale
  Work in an entrepreneurial environment that enables speed, collaboration, and global impact.
• Grow in a People-Centered Culture
  Thrive in a culture that values accountability, inclusion, and continuous development.

Job Scope

The Senior IT Business Analyst partners with business functions to ensure alignment of the IT department with the business strategies of assigned function. Partners with various functions in the organization by collaborating to define the best solutions aligning technology context and business strategies, overseeing and optimizing IT operations within our industrial environment to enhance manufacturing processes and ensure compliance with industry regulations. Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments.

Key Duties and Responsibilities

• Partner with functional stakeholders to translate business needs into technical requirements.
• Drive SW Benchmark and Design Phases, ensuring consistency with the technological scenario and IT strategies.
• Develop and implement strategies to improve IT operations, including system upgrades and process improvements.
• Provide accountability for the industrial and manufacturing applications throughout their entire life cycle.
• Participate in and lead the definition and execution of strategic application roadmap.
• Provide technical support and guidance to end-users and staff, ensuring smooth and efficient IT operations.
• Document IT processes, operations, and configuration details for user training and disaster recovery purposes.
• Coordinate with vendors for the procurement of new technologies and manage vendor relationships.
• Ensure all IT operations comply with GxP (Good Practice) regulations and industry standards.
• Prepare and present reports on system performance and IT operations to management.
• Work collaboratively with team members to establish best practices within IT applications team.
• Leverage continuous improvement mindset to identify process and technical improvements.
• Work closely with other departments to ensure IT systems support overall business objectives.
• Stay updated with the latest IT trends and technologies to recommend and implement innovative solutions.

Education, Experience and Qualifications

• Bachelor's degree in Computer Science, MIS, Business or related field or equivalent experience.
• Minimum of 10 years of experience in IT operations, with a focus on industrial environments, preferably in the biotech/pharmaceutical industry.
• Relevant certifications such as ITIL, CISSP or PMP are preferred.
• Experience with IOT, industrial control systems (ICS) and supervisory control and data acquisition (SCADA) systems.
• Experience with MES (Manufacturing Execution System) or LIMS (Lab Information Management System).
• Solid understanding of system integration and IT infrastructure management (servers, networks, virtualization, cloud platforms, web services, middleware, data transformation) for ensuring effective collaboration across multiple IT domains (e.g. Infrastructure, Applications, Security and Manufacturing Engineering).
• Understanding of GxP regulations and compliance requirements.
• Knowledge of MS Excel spreadsheet development, macro expertise desired.
• Experience in data analytics and automation scripting tools (Python, Power Automate) is preferred.

Personal Strengths

• Strong analytical and problem-solving abilities.
• Ability to work collaboratively with cross-functional teams.
• Excellent verbal and written communication skills.
• Ability to work with limited supervision and able to make decisions in performing daily tasks.
• Ability to travel as required (Europe and North America)

What we offer

The hiring range for this position is $120,000 - $145,000 annually. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. Beyond base salary, Diasorin offers a competitive rewards package focused on your overall well-being. We are proud to offer a comprehensive plan of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

Diasorin is committed to building a workplace where people feel empowered to contribute ideas, take ownership, and grow their careers. We believe diverse perspectives strengthen innovation and help us deliver meaningful impact for patients and customers worldwide.

Diasorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

This posting and recruitment process are subject to applicable local laws and regulations in the country where the position is located. Additional employment disclosures, candidate rights, and employment conditions may apply based on local jurisdiction.

Individuals hired will be required to verify identity and eligibility to work and may be subject to a background check and drug screening where permitted by law. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities during the application process. If assistance is required, please contact hr@diasorin.com.

Recruitment Fraud Notice

Diasorin never requests payment, financial information, or personal banking details from candidates at any stage of the recruitment process. Official communications from Diasorin recruiters will only come from a verified @diasorin.com email address. If you have questions about the legitimacy of a recruitment communication, please contact hr@diasorin.com for verification.

Unauthorized third-party recruiting agencies may not submit candidates for this position without prior written authorization from the Diasorin Human Resources Department.