ZipRecruiter

Log In

1

It Operations Manager Jobs (NOW HIRING)

The Shade Store

IT Operations Lead

Pompano Beach, FL · On-site

$100K - $109K/yr

Manage KPI reporting and team documentation. Operational Oversight * Ensure high availability and performance of IT systems and services. * Oversee incident response, problem management, and service ...

Champions Group Holdings

Manager, IT Operations

Brea, CA · On-site

They are seeking an IT Manager to lead their IT team, providing technical expertise and support for ... operations tasks effectively to deliver within the defined SLA • Manage, install, configure, and ...

Samba TV

Senior IT Manager

San Francisco, CA · On-site

$111.90K - $137.30K/yr

IT Operations Manager (West Coast) Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing ...

OC Tanner

Manager, IT Operations

Salt Lake City, UT · On-site

As the Manager of Technology Infrastructure , you will play a pivotal role in ensuring the ... Tanner clients and internal business operations. * Provide architectural guidance for information ...

Altais

IT Operations Technician

Oakland, CA · On-site

IT Operations Technician At Altais, we're on a mission to improve the healthcare experience for ... Support identity and access workflows using Okta, Microsoft 365, and other access management tools.

New

Morbark LLC

IT Operations Administrator

Winn, MI · On-site

Understanding of user access management, device lifecycle management, and security best practices ... What You will Do As an IT Operations Administrator, you will be responsible for both local ...

FairCom

IT Operations & Security Manager

Sandy, UT · On-site

IT Operations & Security Manager We are a 45-year-old company with a loyal, long-standing customer base and a strong reputation built on an established product portfolio. Our systems handle complex ...

Ascend Technologies

IT Operations Intern

Little Rock, AR · On-site

$15/hr

IT Operations Intern This is an onsite internship in Conway, Arkansas PURPOSE: We are looking for ... Other Responsibilities as assigned by management MINIMUM SKILLS, EDUCATION AND EXPERIENCE * High ...

JCD Staffing

Operations Manager

Alexandria, VA · On-site

$130K - $140K/yr

IT Operations Manager The IT Operations Manager will play a critical role in synchronizing and directing the operations and activities for the IT enterprise environment, ensuring optimal performance ...

MedPharm

IT Operations Intern

Durham, NC · On-site

$13.50 - $18/hr

Under the direction of the VP of IT, the intern will gain hands-on experience in corporate IT operations including end-user support, asset management, IT documentation, and the design and execution ...

next page

Showing results 1-20

People also search for

All JobsIt Operations JobsIt Operations Manager Jobs

It Operations Manager information

See salary details

$43.5K

$108.9K

$163.5K

How much do it operations manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for it operations manager in the United States is $108,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $130,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What are IT Operations Managers?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs
What cities are hiring for It Operations Manager jobs? Cities with the most It Operations Manager job openings:
What are the most commonly searched types of It Operations jobs? The most popular types of It Operations jobs are:
Who are the top companies hiring for It Operations Manager jobs? The top employers for It Operations Manager jobs are:
What states have the most It Operations Manager jobs? States with the most job openings for It Operations Manager jobs include:
What job categories do people searching It Operations Manager jobs look for? The top searched job categories for It Operations Manager jobs are:
It Operations Manager jobs near you
Infographic showing various It Operations Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $108,899 per year, or $52.4 per hour.
IT Operations Lead

IT Operations Lead

The Shade Store

Pompano Beach, FL • On-site

$100K - $109K/yr

Full-time

Posted 14 days ago

The Shade Store rating

5.0

Company rating: 5.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

42nd of 47 rated home improvement suppliers and fitters

Job description

Position: IT Operations Lead

Location: Pompano Beach, FL (HYBRID)

Compensation: $100,000 to $109,000


ABOUT THE SHADE STORE

At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation.

WHAT WE ARE LOOKING FOR

As IT Operations Lead, youll oversee the day-to-day operations of our IT Technical Support Team, ensuring seamless performance across systems and networks. Youll lead a talented group of IT support specialists, set operational standards, and drive continuous improvement while maintaining a high level of customer satisfaction.

This role requires a hands-on leader with strong technical skills, attention to detail, and the ability to work independently. Youll report directly to the VP of Network Infrastructure and play a key role in managing and evolving our IT environment.

Schedule: MondayFriday, with participation in a rotating on-call schedule and occasional off-hours support.

Key Responsibilities

Team Leadership & Development

  • Mentor and guide IT support specialists through a hands-on approach.
  • Collaborate with IT leaders (Security, Network) to align operational goals.
  • Conduct performance reviews, skill gap analyses, and training plans.
  • Manage KPI reporting and team documentation.

Operational Oversight

  • Ensure high availability and performance of IT systems and services.
  • Oversee incident response, problem management, and service request fulfillment.
  • Maintain and improve ITIL-based processes and documentation.

Infrastructure & Network Management

  • Support design, implementation, and maintenance of network infrastructure.
  • Partner with the Network Manager to ensure scalability and security.
  • Monitor system performance and proactively address issues.

Security & Compliance

  • Work with the IT Security Manager to enforce cybersecurity policies.
  • Ensure compliance with regulatory requirements and manage audits.

Project Management

  • Lead IT projects including upgrades, migrations, and deployments.
  • Collaborate with cross-functional teams to deliver solutions on time and within budget.

Vendor & Asset Management

  • Manage vendor relationships and oversee procurement and lifecycle management of IT assets.

Additional Expertise

  • Office365 including but not limited to Outlook, Microsoft Teams, SharePoint, etc.
  • Windows 11 and Apple OSX.
  • Mobile Device Management (Apple & Android).
  • IoT support and management.
  • VoIP systems and call center technologies.
  • LAN/WAN configuration and troubleshooting.
  • Experience with in-house and cloud technologies.
  • PowerShell or other scripting languages.

Qualifications

  • Bachelors degree in IT, Computer Science, or related field.
  • 3-5+ years in IT operations with experience as an IT lead.
  • Strong knowledge of IT support, network infrastructure, and cybersecurity.
  • Experience with ITSM tools, monitoring platforms, and automation.
  • Excellent communication, leadership, and problem-solving skills.
  • Certifications such as ITIL, PMP, CCNA, or CISSP are a plus.
  • Ability to work under tight timelines and participate in on-call rotations.
  • Willingness to travel up to 10%.

WHY WORK AT THE SHADE STORE

We set out to create a company culture that is enjoyable and rewarding, where team members can have meaningful impact. Below are some of the perks and benefits of working at TSS:

  • Competitive salary
  • Medical Benefits
  • 401k with Company Match
  • Up to $100k Life Insurance & Short-Term Disability (Employer Paid)
  • Legal and Pet Insurance Plans
  • Employee Assistance Program
  • Product Discount

THE SHADE STORE offer is contingent upon:

  • Proof of legal authorization to work in the United States for The Shade Store, which will be confirmed by E-Verify within three business days of your hire date

The Shade Store provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.