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It Operations Manager Jobs in Massachusetts (NOW HIRING)

CFS

IT Operations Manager / Lead

Springfield, MA

$31/hr

The role combines technical support, infrastructure oversight, project coordination, and vendor management while serving as a key resource for day-to-day IT operations. Key Responsibilities: * Serve ...

envelio

IT Operations & Security Manager

Boston, MA · On-site

$110K - $135K/yr

You'll also oversee IT operations, including device management, identity and access management, employee onboarding and offboarding, and business technology administration. Working closely with our ...

envelio

IT Operations & Security Manager

Boston, MA · On-site +1

$110K - $135K/yr

You'll also oversee IT operations, including device management, identity and access management, employee onboarding and offboarding, and business technology administration. Working closely with our ...

Envelio

IT Operations & Security Manager

Boston, MA · On-site +1

$110K - $135K/yr

You'll also oversee IT operations, including device management, identity and access management, employee onboarding and offboarding, and business technology administration. Working closely with our ...

Mondo

IT Operations Engineer

Somerville, MA · On-site

$45 - $55/hr

Manage daily IT operations across MacOS, Google Workspace, and Okta. * Troubleshoot Tier 2-Tier 3 technical issues involving systems, networking, applications, and user access. * Own onboarding and ...

BrightonONE

Senior IT Operations Analyst

Brighton, MA · On-site

$80K - $100K/yr

Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per week in ... The Senior Analyst works across internally managed systems and externally hosted platforms to ...

BrightonOne

Senior IT Operations Analyst

Brighton, MA · Hybrid

$80K - $100K/yr

Description Title: Senior IT Operations Analyst Job Type: Full-time Location: Hybrid 4 days per ... The Senior Analyst works across internally managed systems and externally hosted platforms to ...

Black Kite

Senior IT Operations Specialist

Boston, MA · On-site

Collaboration and work management platforms. Slack, Zoom, Asana, and Neat room systems ... WHAT YOU BRING * 5+ years in IT operations or IT service delivery, including hands-on front-line ...

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All JobsIt Operations JobsIt Operations Manager JobsIt Operations Manager Jobs in Massachusetts

It Operations Manager information

See Massachusetts salary details

$47.5K

$118.9K

$178.6K

How much do it operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for it operations manager in Massachusetts is $118,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,700.00 and $142,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs
What are the most commonly searched types of It Operations jobs in Massachusetts? The most popular types of It Operations jobs in Massachusetts are:
What are popular job titles related to It Operations Manager jobs in Massachusetts? For It Operations Manager jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching It Operations Manager jobs in Massachusetts look for? The top searched job categories for It Operations Manager jobs in Massachusetts are:
What cities in Massachusetts are hiring for It Operations Manager jobs? Cities in Massachusetts with the most It Operations Manager job openings:
It Operations Manager jobs near you
Infographic showing various It Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $118,931 per year, or $57.2 per hour.

IT Operations Manager / Lead

CFS

Springfield, MA

$31/hr

Full-time, Contractor

Posted 4 days ago

Job description

Senior IT Systems Lead (Temp-to-Hire)

Location:

Springfield, MA (Onsite 5 days/week with occasional regional travel)

Compensation:

$31/hour Contract-to-Hire

Overview:

We are working with a respected, mission-focused organization supporting veterans to identify a Senior IT Systems Lead who will play a pivotal role in maintaining and improving the organization's technology environment.

This position is ideal for a hands-on IT professional looking to grow their leadership responsibilities. The role combines technical support, infrastructure oversight, project coordination, and vendor management while serving as a key resource for day-to-day IT operations.

Key Responsibilities:
  • Serve as a lead technical resource for internal IT operations and end-user support
  • Support and maintain Microsoft technologies including Microsoft 365, Azure, Active Directory, and related systems
  • Assist with infrastructure management, system upgrades, and technology improvement initiatives
  • Help drive cybersecurity best practices, system reliability, and operational efficiency
  • Provide guidance and support to junior IT staff and end users
  • Participate in IT planning, prioritization, and project execution
  • Support multiple locations and travel occasionally to regional sites as needed
  • Document processes, procedures, and technical environments
Qualifications:
  • 3+ years of IT experience with demonstrated leadership, project ownership, or team lead responsibilities
  • Experience supporting Microsoft technologies including Microsoft 365, Azure, and Active Directory
  • Strong troubleshooting and problem-solving skills
  • Ability to balance hands-on technical work with leadership and coordination responsibilities
  • Experience working in a multi-site or distributed environment
  • Excellent communication and customer service skills
  • Ability to work onsite full-time in Springfield, MA
Preferred Qualifications:
  • Previous experience in nonprofit, healthcare, human services, or other mission-driven organizations
  • Exposure to networking, cabling, physical security systems, or site technology support
  • Experience working with outsourced IT partners or MSPs
  • Understanding of cybersecurity fundamentals and IT compliance best practices
Why Join?
  • Opportunity to step into a leadership-focused IT role with growth potential
  • Meaningful work
  • Strong blend of technical, operational, and project-based responsibilities
  • Exposure to modern Microsoft technologies and infrastructure initiatives
  • Contract-to-hire opportunity with long-term career potential and advancement opportunities
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