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It Operations Manager Jobs in Massachusetts (NOW HIRING)

360 Public Relations

IT Manager

Boston, MA · On-site

$110 - $150/hr

... IT Manager to support the agency's technology infrastructure and lead its evolving use of AI tools ... This role is central to the agency's operations and growth, owning everything from day-to-day ...

Robert Half

IT Manager/Director

Worcester, MA · On-site

$43.54 - $50.41/hr

Will lead infrastructure operations and technology support. This role is 100% onsite in Worcester ... Oversee daily IT operations to ensure stable performance of infrastructure, end-user systems, and ...

Behavioral Health Network, Inc.

IT Manager

Worcester, MA · On-site

$70K - $85K/yr

Operational Ownership - Lead critical processes spanning service coordination, procurement, vendors ... Manage procurement for IT hardware, software, and services, including purchase orders, invoices ...

Behavioral Health Network, Inc.

IT Manager

Worcester, MA · On-site

$71 - $85/hr

Operational Ownership - Lead critical processes spanning service coordination, procurement, vendors ... Manage procurement for IT hardware, software, and services, including purchase orders, invoices ...

Northeast Bank

Information Technology Manager

Boston, MA · On-site

$140K - $160K/yr

The IT Manager ensures secure, reliable, and well-documented operation of on-premises, hosted, SaaS, and cloud environments, including core banking applications, Microsoft 365, AWS, Microsoft Azure ...

excel academy charter schools

$72K - $94K/yr

About the Role The Manager of Information Technology will provide operational leadership and execution of technology services across the network. They will support the implementation, maintenance ...

Marblehead

Information Technology Director

Marblehead, MA · On-site

$92K - $120K/yr

This position requires strategic leadership in enterprise-level IT operations, cybersecurity, infrastructure management, digital services, and educational technology. The Director of Technology will ...

Marblehead

Information Technology Director

Marblehead, MA · On-site

$92K - $120K/yr

This position requires strategic leadership in enterprise-level IT operations, cybersecurity, infrastructure management, digital services, and educational technology. The Director of Technology will ...

Replimune Group

Director, Information Technology

Woburn, MA · On-site

$202 - $261.50/hr

The role oversees IT operations, infrastructure, cybersecurity, service delivery, risk management, and business continuity while driving operational excellence across the organization. * The ideal ...

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Showing results 21-40

All JobsIt Operations JobsIt Operations Manager JobsIt Operations Manager Jobs in Massachusetts

It Operations Manager information

See Massachusetts salary details

$47.5K

$118.9K

$178.6K

How much do it operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for it operations manager in Massachusetts is $118,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,700.00 and $142,500.00 per year, depending on experience, location, and employer.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs

What are the most commonly searched types of It Operations jobs in Massachusetts?

The most popular types of It Operations jobs in Massachusetts are:

What are popular job titles related to It Operations Manager jobs in Massachusetts?

For It Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching It Operations Manager jobs in Massachusetts look for?

The top searched job categories for It Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for It Operations Manager jobs?

Cities in Massachusetts with the most It Operations Manager job openings:

It Operations Manager jobs near you
Infographic showing various It Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $118,931 per year, or $57.2 per hour.

Manager, IT Infrastructure & Operations

Amylyx Pharmaceuticals

Cambridge, MA • On-site

$129K - $145K/yr

Full-time

Re-posted 11 days ago

Job description

Amylyx has an audacious mission to usher in a new era for treating diseases with high unmet needs. Where others see challenges, we see opportunities that we pursue with urgency, rigorous science, and unwavering commitment to the communities we serve. We are a clinical-stage company currently focused on post-bariatric hypoglycemia (PBH), Wolfram syndrome, and amyotrophic lateral sclerosis (ALS).
Our mission is powered by our people. Our core values - be audacious, be curious, be authentic, be engaged, and be accountable - creating a culture of caring. Amylyx has assembled an experienced team ready to take action because the communities we serve have no time to wait. If you share our passion and are determined to tackle some of medicine's toughest problems, we encourage you to read the opportunity below and apply.
The Opportunity
Amylyx is seeking an experienced IT professional to support our growing organization. This role requires strong technical expertise, a customer-focused mindset, and the ability to serve as the primary point of contact for IT escalations and resolutions. As a key representative of the IT team, this individual will provide responsive, high-quality support to employees across the organization.
Responsibilities
  • Provide responsive IT support to all users and resolve escalated issues.
  • Deliver first- and second-level support through in-person, phone, and remote channels; document issues, resolutions, and service requests in the Service Management system.
  • Serve as the escalation point for external support partners on technical issues.
  • Coordinate scheduled and ad hoc software, system, and infrastructure deployments during business and non-standard hours.
  • Manage and optimize core ITIL service operations, including incident, event, request, problem, and access management.
  • Partner with Amylyx departments to deliver a consistent, high-quality user experience.
  • Support desktop imaging, applications, system administration, configuration, and supplier management, including hosted solutions.
  • Train employees and contractors on IT policies, procedures, and support practices.
  • Develop and maintain clear documentation for IT operational processes.
  • Configure, validate, and implement IT systems and services.
  • Administer SharePoint Online sites, permissions, libraries, governance standards, and user support to enable secure and effective collaboration.
  • Serve as the primary onsite, in-office IT support resource for local technology needs, including conference room systems and equipment.

Required Qualifications
  • Bachelor's degree with 5+ years of experience, or 8+ years of experience in customer-facing technical support or a similar role.
  • 3+ years of experience in a pharmaceutical, biotech, or clinical research environment supporting clinical trials.
  • Demonstrated knowledge of Azure/Entra ID and Office 365.
  • Experience managing cloud infrastructure for a distributed workforce.
  • Knowledge of office and laboratory applications, hardware, and equipment.
  • Strong technical background supporting Windows, macOS, iOS, iPadOS, and cloud applications.
  • Experience supporting telephony and mobile technologies, including Android and iOS.
  • Exceptional organizational skills with the ability to manage multiple priorities and maintain strong attention to detail.
  • Collaborative team player with strong communication and problem-solving skills.
  • Highly motivated and adaptable, with strong interpersonal and leadership skills.
  • Willing and able to provide global on-call support for employees.
  • Ability to work onsite in Cambridge, MA

Work Location and Conditions
  • You will be expected to be onsite at our corporate location in Cambridge, MA three times per week.
  • When working remote, you must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.).

Compensation
The pay range posted below represents our good faith estimate of compensation for this role, based on market data and internal benchmarks. The final offer may vary depending on a candidate's experience, skills, and qualifications, as well as considerations of internal equity.
Estimated Pay Range
$129,000-$145,000 USD
To stay connected with us, follow Amylyx Pharmaceuticals on LinkedIn.
To return to our website please click here.
Amylyx Pharmaceuticals is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Amylyx's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. Accommodations are available for candidates who require them in our selection process. If you need an accommodation, please let your Amylyx Talent Acquisition contact know.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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