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It Operations Manager Jobs in Maryland (NOW HIRING)

Emmes

Sr. Director, IT Operations

Rockville, MD · On-site

$180 - $270/hr

Own the IT operations budget and the vendor and managed-service-provider portfolio, balancing cost, risk, and service quality, and report on operational performance to senior leadership. Service Desk ...

Emmes

Sr. Director, IT Operations

Rockville, MD · On-site

Own the IT operations budget and the vendor and managed-service-provider portfolio, balancing cost, risk, and service quality, and report on operational performance to senior leadership. Service Desk ...

RadNet

IT Operations Field Specialist

Owings Mills, MD · On-site

Interact with IT Operations Manager and Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, Service Desk and Infrastructure to resolve user issues and further ...

Sante Group Companies

IT Manager

Silver Spring, MD · On-site

$97K - $120K/yr

The role involves managing IT operations, supporting infrastructure, and ensuring compliance with security standards while collaborating with various departments. Responsibilities : • Supervise and ...

RadNet

IT Operations Field Specialist

Frederick, MD · On-site

$26/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

IT Operations Field Specialist

Frederick, MD · On-site

$26 - $32/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

IT Operations Field Specialist

Frederick, MD

$26 - $32/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

RadNet

IT Operations Field Specialist

Frederick, MD

$26 - $32/hr

When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders ...

SC&H Group

Senior Manager, Corporate IT

Hunt Valley, MD · Hybrid

$124K - $124K/yr

Reporting to the CIO, the Senior Manager, Corporate IT will be responsible for day-to-day IT operations, project execution, vendor relationships, and team development. This individual will help drive ...

SC&H Group

Senior Manager, Corporate IT

Hunt Valley, MD · On-site

$124K - $124K/yr

Reporting to the CIO, the Senior Manager, Corporate IT will be responsible for day-to-day IT operations, project execution, vendor relationships, and team development. This individual will help drive ...

Emmes

Sr. Director, Enterprise IT

Rockville, MD

The role is accountable for the delivery and reliability of global IT operations, including the IT service desk, end-user computing and device management, Microsoft 365 collaboration services ...

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Showing results 1-20

All JobsIt Operations JobsIt Operations Manager JobsIt Operations Manager Jobs in Maryland

It Operations Manager information

See Maryland salary details

$42.2K

$105.7K

$158.7K

How much do it operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for it operations manager in Maryland is $105,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $126,700.00 per year, depending on experience, location, and employer.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs

What are the most commonly searched types of It Operations jobs in Maryland?

The most popular types of It Operations jobs in Maryland are:

What are popular job titles related to It Operations Manager jobs in Maryland?

For It Operations Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching It Operations Manager jobs in Maryland look for?

The top searched job categories for It Operations Manager jobs in Maryland are:

What cities in Maryland are hiring for It Operations Manager jobs?

Cities in Maryland with the most It Operations Manager job openings:

It Operations Manager jobs near you
Infographic showing various It Operations Manager job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $105,690 per year, or $50.8 per hour.

Systems & IT Operations Manager

Sunstone Therapies

Rockville, MD • On-site

$80 - $100/hr

Other

Medical, Dental, Vision, Retirement

Posted 11 days ago

Job description

Job Date: May 2026

FLSA: Exempt

FTE: Full-time

Job Title

Systems & IT Operations Manager

Location

Rockville, MD

Department

Operations

Schedule

hybrid, onsite 3 days/week, 9am-5pm

Reports To

Chief of Staff

Supervises

n/a

Context

Sunstone Therapies is the leader in the delivery of psychedelic‑assisted therapy in the medical setting, focusing on the development and implementation of clinical trials today, and clinical delivery if and when therapies are approved. Right now, we have two sites with roughly 30 employees -- looking to build our team and expand to 2 more sites in the next 2 years, as well as begin delivering Ketamine Assisted Therapy. At Sunstone, our culture centers on love and rigor, prioritizing whole‑person healing for all.

To be successful in this role in this growth stage start‑up, the candidate must be a mentally flexible and detail‑oriented self‑starter and problem solver. They should be able to quickly shift projects and priorities to meet emerging needs, collaborate across departments, and align their approach with Sunstone’s values. Join us in making a profound impact in the realm of therapeutic research!

Job activities include but are not limited to: Systems Operations (Primary)
  • You are the day‑to‑day owner of how our systems function.
  • Diagnose and resolve system issues quickly (access, bugs, broken workflows)
  • Troubleshoot across core systems (Salesforce / HealthCloud, eCW, RealTime, Google Workspace)
  • Identify root causes of recurring issues and fix them at the source
  • Improve system reliability, usability, and performance over time
Access & Permissions Management
  • Manage user access across all systems
  • Ensure appropriate (least‑privilege) access where possible
  • Own onboarding and offboarding workflows (account setup, access removal, transfers)
  • Regularly audit and clean up permissions
IT Support & Team Enablement
  • Act as the first point of contact for employee IT issues
  • Resolve problems quickly so the team can stay productive
  • Support onboarding into systems and tools
  • Improve how IT support is delivered (faster, less disruptive, more effective)
  • This is not just about resolving tickets—you’ll be expected to identify patterns and improve systems so issues don’t keep recurring.
IT Vendor Management
  • Own relationship with external IT vendors (e.g., DP Solutions)
  • Reduce reliance on vendors for basic issues
  • Escalate effectively when needed
  • Evaluate vendor performance and recommend improvements
Security‑Aware Systems Management
  • You will operate with strong security awareness, especially in a healthcare environment.
  • Maintain good practices around access, permissions, and sensitive data
  • Reduce risk (e.g., overly broad access, unnecessary data exposure)
  • Support implementation of compliance processes (e.g., HIPAA, Vanta)
  • Partner with external experts on security tooling and controls
  • You are not expected to design security frameworks, but you should be comfortable working within regulated environments and implementing controls.
Google Drive & Data Hygiene (Execution‑Level)
  • Improve organization and accessibility of shared files
  • Reduce risk of inappropriate access to sensitive information
  • Make practical, incremental improvements to structure and usage
  • Avoid large‑scale disruptive changes—focus on what actually helps the team
Who you are:
  • Highly execution‑oriented—you get things done quickly and reliably
  • Strong problem solver who can diagnose issues across multiple systems
  • Comfortable working with incomplete information and figuring things out independently
  • Able to investigate issues beyond the surface (e.g., permissions, integrations, workflows)
  • Strong judgment around access, security, and tradeoffs
  • Clear communicator, especially with non‑technical teammates
  • Proactive in identifying and fixing recurring problems
Required Qualifications
  • Bachelor's degree or equivalent combination of education and relevant experience
  • 5–8 years of experience in IT operations, systems administration, technical operations, or a related field
  • Experience administering Google Workspace at enterprise level
  • Experience with CRM, project management, or business operations platforms
  • Experience leading or supporting a major systems implementation or migration project
  • Familiarity with user access management, permissions, and system configuration
  • Strong troubleshooting, documentation, and cross‑functional project coordination skills
Preferred Qualifications
  • Experience in a startup, scaling organization, or other fast‑paced environment
  • Experience with Salesforce and/or Monday.com
  • Experience in a regulated environment (e.g., healthcare, HIPAA, clinical research, fintech)
  • Project Management Professional (PMP) certification
  • Experience managing vendors, SaaS tools, and technology integrations
Physical Requirements

A large percentage of time performing computer work is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation and Benefits

Sunstone Therapies offers a competitive salary package commensurate with skills and experience plus benefits that include medical, dental, and vision coverage, and a retirement savings 401(k) plan.

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