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Online Operations Manager Jobs in Maryland (NOW HIRING)

The Ranch, Inc.

Operations Manager

Frederick, MD

$75K/yr

Career Growth Opportunities Job Summary We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the operational systems and processes of the company ...

Window Genie

Operations Manager

Forest Hill, MD · On-site

$35K - $50K/yr

Prepare and send customer estimates online and on-site * Assist with customer emails and manage the ... Experience in home services, field service, or small business operations * Strong written and ...

HR Strategy Group, LLC

Operations Manager

Baltimore, MD · On-site

$62K - $69K/yr

Operations Manager Company: South Baltimore Gateway Partnership Location: Baltimore, MD Description Operations Manager Join our missiondriven organization that's growing rapidly and shaping the ...

Praxair

Operations Manager

Hagerstown, MD

$69.75K - $102.30K/yr

Operations Manager Location: Hagerstown, MD Linde Gas & Equipment Inc. is seeking an operations Manager to join our team located in Hagerstown, MD. The Operations Manager is responsible for ...

EōS Fitness

Operations Manager

Boyds, MD · On-site

$65K/yr

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Rita's Italian Ice

Operations Manager

Annapolis, MD · On-site

$40K - $58K/yr

As an Operations Manager, you will play a vital role in ensuring our locations provide exceptional customer experiences while maintaining operational efficiency. Job Summary: The Operations Manager ...

CVS Health

Operations Manager

Frederick, MD

$19 - $29/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

CVS Health

Operations Manager

Jessup, MD

$21 - $35/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

CVS Health

Operations Manager

California, MD · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Rita's Italian Ice

Operations Manager

Annapolis, MD · On-site

$40K - $58K/yr

As an Operations Manager, you will play a vital role in ensuring our locations provide exceptional customer experiences while maintaining operational efficiency. Job Summary: The Operations Manager ...

CVS Health

Operations Manager

Annapolis, MD

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

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All JobsOnline Operations Manager JobsOnline Operations Manager Jobs in Maryland

Online Operations Manager information

See Maryland salary details

$30.1K

$61.6K

$115K

How much do online operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for online operations manager in Maryland is $61,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $75,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Online Operations Manager, and why are they important?

To thrive as an Online Operations Manager, you need expertise in digital business operations, project management, and data analysis, often backed by a degree in business or a related field. Familiarity with e-commerce platforms, CRM systems, analytics tools like Google Analytics, and project management software is typically expected. Strong leadership, problem-solving abilities, and effective communication distinguish top performers in this role. These skills ensure streamlined online processes, data-driven decision-making, and efficient team coordination in a fast-paced digital environment.

What are some common challenges faced by Online Operations Managers, and how can they be addressed?

Online Operations Managers often face challenges such as coordinating cross-functional teams, managing multiple digital platforms, and ensuring seamless customer experiences. To address these, strong communication skills, effective use of project management tools, and regular performance reviews are essential. Staying updated on digital trends and fostering collaboration between departments can also help streamline workflows and quickly resolve issues as they arise.

What are Online Operations Managers?

Online Operations Managers are professionals responsible for overseeing the day-to-day activities and processes that keep an organization's online business running smoothly. They manage teams, coordinate digital workflows, handle customer service operations, and ensure that e-commerce platforms and digital services function efficiently. Their role often includes analyzing data, optimizing online sales processes, implementing new technologies, and collaborating with other departments to enhance the customer experience. Online Operations Managers play a crucial role in driving business growth and maintaining high operational standards in the digital space.
What are popular job titles related to Online Operations Manager jobs in Maryland? For Online Operations Manager jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Online Operations Manager jobs in Maryland look for? The top searched job categories for Online Operations Manager jobs in Maryland are:
What cities in Maryland are hiring for Online Operations Manager jobs? Cities in Maryland with the most Online Operations Manager job openings:
Online Operations Manager jobs near you
Infographic showing various Online Operations Manager job openings in Maryland as of May 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 56% Full Time, 38% Part Time, 2% Temporary, and 2% Contract. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution, with an average salary of $61,587 per year, or $29.6 per hour.

Operations Manager

Window Genie of Bel Air Aberdeen and Parkville

Forest Hill, MD

$35K - $50K/yr

Full-time

PTO

Posted 7 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Free uniforms
  • Paid time off
  • Profit sharing
  • Training & development

Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes through window cleaning, window tinting, pressure washing, gutter cleaning, holiday lighting, and more. We are a fastgrowing, locally owned franchise, and were looking for a handson Operations Manager who can help run the daytoday business while delivering an exceptional customer and employee experience.
This role is ideal for someone who is equally comfortable running operations, managing people, performing CSR duties, and jumping in as a technician when needed. Youll be the owners right hand helping drive growth, maintain quality, and ensure the business runs smoothly.
What Youll Do (Key Responsibilities)

Customer Service & Office Operations

  • Manage incoming and outgoing phone calls
  • Schedule jobs, callbacks, and onsite estimates
  • Coordinate delays or changes in schedule with customers and technicians
  • Enter estimates, invoices, refunds, and customer data into the CRM system
  • Prepare and send customer estimates online and on-site
  • Assist with customer emails and manage the owners customerfacing inbox
  • Speak with customers about additional services and upsell when appropriate
  • Perform light marketing tasks such as email/text blasts, robocalls, and social media updates
Field & Technician Support

  • Provide services in our five core categories: window cleaning, window tinting, pressure washing, gutter cleaning, holiday lighting, and supplemental services
  • Ensure efficient use of materials and maintain proper stock on vehicles
  • Keep company vehicles and equipment clean, serviced, and in good working order
  • Complete invoices and follow work orders accurately
  • Crosstrain in related service areas to support technicians as needed
Leadership & Business Operations

  • Oversee daily workflow and ensure jobs are completed efficiently and professionally
  • Support, coach, and coordinate technicians to maintain high-quality service
  • Monitor KPIs such as job completion rates, customer satisfaction, and schedule efficiency
  • Assist the owner with operational planning, staffing, and process improvement
  • Help maintain a culture built on Family, Respect, Integrity, and Customer Satisfaction
  • Represent the business professionally in all customer and vendor interactions
What Were Looking For

Required

  • Minimum 2 years of administrative, customer service, or operations experience
  • Experience in home services, field service, or small business operations
  • Strong written and verbal communication skills
  • Detailoriented with strong data entry and organizational skills
  • Professional appearance and personality
  • Positive attitude and commitment to excellent service
  • Ability to work independently and lead others
  • Proficient with computers, CRM systems, scheduling tools, and Microsoft Office
  • Clean driving record
  • Physical ability to lift and move ladders and work up to 40 on a ladder
Preferred

  • Prior technician experience in window cleaning, pressure washing, or related services
  • Experience managing or supervising a small team
  • Comfort with upselling and customer retention strategies
Benefits

  • Competitive pay with bonus opportunities
  • Paid training
  • Supportive, familyoriented team culture
  • Opportunity to make a direct impact on the success of the business
Join a Team Where Your Success Is Our Success

We are actively interviewing for this position. If you want to be more than an employee if you want to help build something and be a key part of a growing business apply today and our hiring manager will follow up.