It Operations Manager Jobs in Baltimore, MD (NOW HIRING)

Aberdeen, Maryland; Hybrid 4+ days per week onsite. Travel to other Maryland locations (Havre de Grace & Annapolis Junction) as needed.

About Us

At LufCo, we take on the hardest defense problems to empower the warfighter with actionable technologies to dominate an evolving battlespace. Founded in 2004, we are an agile small business delivering vertically integrated, mission-driven engineering solutions across cybersecurity, next-generation sensing, and DevSecOps. By owning the full engineering lifecycle, from raw concept and prototyping to secure production, we eliminate the "valley of death" seams that slow down innovation. We don't just deliver components; we swarm complex problems and co-create long-term value as a strategic partner to the defense industrial base. Central to our success is our investment in our people, cultivating an empowered, high-growth culture where your expertise becomes the primary engine of tactical advantage.

Why Join Us

If you want to take mission-critical tech from ideation to deployment without the red tape, this is where you belong. Joining LufCo means stepping onto a tight-knit team where you will push the boundaries of SIGINT, cybersecurity, and next-generation sensing alongside supportive peers who share your drive. Because we own the full lifecycle, you won't be trapped working on an isolated component, you will see the tangible impact of your work on national security initiatives. In line with our commitment to investing in our people, we actively back your career with continuous technical training, advanced certifications, and rapid advancement opportunities. Here, you aren't just a billable body; you are part of an empowered workforce co-creating the technologies that shape the future battlespace.

Role Summary

Lufburrow and Company, Inc. (LufCo) is seeking a versatile professional to manage and optimize our enterprise technology framework. From supporting critical defense projects to leading system modernization, this role ensures high availability and robust security across our AWS cloud and on-premise infrastructure. You will join a collaborative team of builders and tinkerers dedicated to protecting national security through innovative services and cutting-edge technology.

Key Responsibilities

• Manage a growing physical IT Infrastructure across 4 Locations - Full stack on premise cloud operations - Cisco/Meraki Networks, Storage, Scaling Compute/HPC.
• Automation - Embrace total automation for system administration and daily operational tasks - able to create program, write scripts, setup monitoring dashboards to operate efficiently and independently.
• Infrastructure Management: Oversee multi-site system architectures, cloud platforms (AWS/Azure), and enterprise applications while performing routine maintenance and scans.
• Technical Operations: Support containerized environments (Kubernetes/Docker) and ensure network security through firewall configuration and compliance monitoring (NIST/CMMC).
• Leadership & Support: Provide technical assistance to end-users within Google Workspace, managing accounts and troubleshooting access issues.
• Service Continuity: Lead disaster recovery planning, asset tracking, and system optimization through automated deployment and proactive monitoring.

Qualifications

• Education: B.S. in IT, Computer Science, or related field preferred (minimum High School diploma/GED).
• Proven experience in IT support, systems engineering, or network operations, ranging from entry-level to established management expertise.
• Experience with:
  • CMMC level 2 compliance initiatives aligned with NIST 800-171 controls
  • Physical and virtual servers, experience with virtualization (using Proxmox), specifically with Linux (Ubuntu, RHEL, Rocky Linux)
  • Basic Hardware/Software/Network troubleshooting, including but not limited to: cube setups, hardware installations, imaging laptops (using PXE), diagnosing network connectivity issues (ethernet/WiFi)
  • Active Directory
  • Scripting and automation (Powershell/Ansible/Bash)
  • Docker and Kubernetes
  • CrowdStrike Falcon
  • Administering Atlassian Suite (Jira/Confluence/etc)
  • IT Asset Management and IT Procurement - managing all IT assets throughout their lifecycle (asset tagging, purchasing, lifecycling)
• Certifications: CompTIA (A+, Network+, Security+) or advanced credentials (CISSP, AWS Solutions Architect, PMP) are highly desired.
• Clearance: U.S. Citizenship required; must be Secret eligible, with Active TS/SCI preferred for senior scopes.

Company Benefits

• Competitive Pay: Salaries dependent on experience and labor category.
• Comprehensive Coverage: Medical, Dental, and Vision insurance plus generous Paid Time Off.
• Future & Growth: 401K contributions up to 10%, tuition reimbursement, and professional development opportunities.

Position availability can vary due to dynamic, evolving contract needs. This job posting being active does not guarantee an immediately available position matching its description. This job description is intended to provide a general overview of the responsibilities and qualifications for this position. It is not an exhaustive list and may be subject to change based on the needs of the company.

LufCo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

LufCo Employees: This position qualifies for up to a Blue Award level referral bonus. For more information, visit the Employee Portal.